Premium Essay

Turnover

In: Business and Management

Submitted By fabbysu
Words 1950
Pages 8
In most businesses, the success depends on just how well the customers is pleased and that goes for everything. To make money, one must either sell something or render their services. And in order to successfully do so, one must bring to the table what the other person demands. There are so many businesses out in the world with every body hungry for money and some just plane greedy. Regardless, with all the completion out and all these business, it might be a little hard to stand out and show what makes your business different from that of another in the same genre. Everybody either copies each other or find a little something that sets them apart for a short while, because it won't be long until there is something better than the previous "new" thing. What makes these competition a little easier is the ability to wow the client. In a world of everything seemingly the same it is very important to have the quality that can wow the customers and make them want your business and your business alone, because of the fact that they will feel very comfortable getting that business from you. The wow factor is a quality that not everybody possesses unfortunately

The wow factor in the hospitality industry is what really makes it successful no matter what branch of hospitality. Yes there are other things to consider as well such as the location, demographic as things of that nature. But having that wow factor will bring any hospitality industry from good to amazing! The wow factor is the ability to serve customers with the utmost quality. It is what makes customers not only come running back, but it will also have them bringing their friends, family, and every one else they know to come the experience what they experienced.

The wow factor may differ with different types of hospitality types. With airports, it could be the experience the customer has during their flight.…...

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