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Struggles of Leadership and Stability at Kdi

In: Business and Management

Submitted By Techguy33
Words 2483
Pages 10
Struggles of Leadership and Stability at KDI
By
Marlin Hunter
4006 Woodworth Rd. Brookhaven, Pa 19015
Mhunter56@comcast.net
Tel. 484-995-1399
MGMT 591-Leadership and Organizational Behavior
Instructor Matasha Murrell-Jones
December 7, 2014

Introduction of the company Keystone Digital Imaging (KDI) is an independent dealership serving respected business for twenty five years throughout the states of Pennsylvania, Delaware, New Jersey and parts of Maryland. With their main headquarters in Aston, PA dealing with sales and warehouse production, the company has five other locations for sales representatives throughout the areas in Philadelphia PA, Horsham PA, Lancaster PA, Wilmington DE, and Mount Laurel NJ. The company sells copiers and office supplies from top companies like Canon, Savin, Lexmark, Toshiba, Hewlett Packard, and Fujitsu. These sales representatives go to current and new customers to sell them an upgrade machine or a new one. Most machines current KDI customers had was older ones. Some machines as old at ten years. Explaining in details let’s say a sales rep goes to Brat Corporation and this company has a Savin 5050, it’s up to the owners of the company in they want to keep on leasing that particular machine or would they like to upgrade to a new machine which would be Savin C3003. The company provides the two top rated document imaging brands in the country to ensure maximum output and efficiency for their client needs. Both Ricoh which was brought out by Savin and Canon have earned prestigious awards of honorable achievement with reliability and dependability for their respective products. KDI sales more Savin and Canon copiers than any other brand they deal with. KDI have fair well with these manufacturers to continue building reputation and growth while ensuring each customer needs are met and exceeded. Customers get either a Digital…...

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