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Southern Rail Balcombe Case Study

Module Title: Planning and Decision Making Assignment Title: Southern Rail Balcombe Station Case
Study (RESUBMITION) Student ID: 473482

Contents Page 1. Introduction 2. Planning & Decision Making 3. Management 4. Information Systems 5. PESTAL 6. Decision Making Models 7. Contingency Planning 8. Recommendations/Conclusion

1.0 Introduction

This report will be a detailing and taking into regard the planning & decision making of a project and what would be the best choice for the train station Balcombe which Southern Rail own as the station is facing a few issues. This report will give suggestions on which choices would be most suitable for Southern Rail and why, as well as using different decision making models to help show why the appropriate decision was chosen. Also as Southern Rail have stakeholders in the business; the report will discuss what would be the best forms of contact to these stakeholders so they are always kept up to date on what is happening with Balcombe train station. As it is possible aspects of change could not always follow the plan that has been created it is important that in the report it will specify what could possibly affect the changes and then what contingency plans will be in place in order to overcome the potential issues. The two options which Southern Rail could potentially carry out are; the first one is to renew and repair the Balcombe train station that will allow the station to continue with day-to-day operations with the ageing community as well as to resume creating a greater revenue. This would be useful for Southern Rail as there could still be an income created from this station as well as hopefully a rapid growth in customers so they can enjoy the new facilities for themselves that the train station…...

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