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Snow and Car Accidents

In: Social Issues

Submitted By c379
Words 277
Pages 2
Chris Gurney
Quality Management
Project Part 1

Process Selection, Background, and Customer Analysis

The process that I am selecting is Residential Home Building. Hypothetically, let’s say that I own a residential construction business and my company just does the rough framing because that is what we specialize in. I sub contract out all the work that is not appealing to me such as the concrete, plumbing, electrical, and the finish plumbing and by just focusing on framing we get more production which means more money and that makes us a successful company wright? WRONG! If in fact I sub contract out all that work, I now have to add that into the price of the home which may deviate customers from buying my homes. To be a successful builder I need to cut the costs from sub-contracting to keep my costs competitive. In order to be competitive in the market my company needs to become whole, to be able to do the job from start to finish which more and more builders are leaning towards these days. I will do this by starting my own separate division within my company such as the plumbing, concrete, electrical, and finish carpentry. I will send those who are willing to learn, as well as myself through the proper training to accommodate for the expansion of the company. With the company expanding, we are now adding more internal customers while the external customers, such as the sub-contractors are virtually eliminated leaving only one valuable customer, the consumer. The internal customers are listed in precedence of importance. 1. Concrete Form Carpenters 2. Rough Carpenters 3. Plumbers/Electricians 4. Finish Carpenters…...

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