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Lisa Benton Case Analysis

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Assignment 3 – Lisa Benton Case Analysis
Jack Welch Management Institute
Instructor Ardith Bowman
JWI510
June 16, 2013

Introduction
Lisa Benton is a Harvard educated MBA who chose to work at the Home care Division of Houseworld based upon the classical marketing training in a structured environment from an industry leader over Right-Away which she had interned at. Benton was informed she would become a product manager within 2 to 3 years, yet was not informed of the importance of her performance in the first year. She was informed that the product manager’s responsibility was to groom his or her associates to be “promotable”. Benton was assigned Deborah Linton as her Product Manager who informed her of her dislike for MBA’s with “MBA’s act like they know a lot more than they do” and “the only way to learn is on the job and your formal education won’t help you.” Ron Scoville, the Associate Product Manager and team member, shared the same sentiments with Lisa. Linton made it clear to Lisa that she was ‘going to have to prove herself like everyone else.” There would be no special treatment because she was a Harvard MBA. Linton informed her she should feel free to stop by her office if she had any questions and she was to report to her and not to Ron Scoville, the Associate Product Manager and team member. She also was informed she would get objectives for her job which she never received and later learned Linton was recently promoted and it was thought that Linton exhibited limited ability to groom associates for promotion. Lisa was consistently under minded by Scoville. Because of these aspects Lisa hesitated to ask for more responsibility for fear of coming across as an aggressive MBA. To further complicate issue, Linton was always very secretive with her work and was rumored to be having an affair with Scoville. Benton understood that her first year with…...

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