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| LET1 Task 1 (317.1.1-06) Behavioral Influences | | First Name Last Name
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My Mentor: First Name Last Name
Program and Start Date: Bus.Mgmt.- IT 01/01/01 | | 12/30/2011 |

Apply the concepts of the expectancy theory of motivation as an approach to improving performance in a given workplace situation. |

In today’s workforce there are many reasons why individuals get up every day and go to work. For most it is because they have bills to pay and thus their motivation to work is for the outcome of a paycheck. That is true for most, but how does motivation apply to an individual once they are at work and must perform their daily duties? Whether that is bolting doors on cars in an assembly line or web developers working on the next big internet company, these individuals’ performances are based on their expectations of something in return. Some may work harder or more efficiently than others for many reasons. How does a manager, supervisor or foreman improve this behavior in order to achieve optimal production?
The Expectancy Theory of Motivation was first conceived by Victor Vroom at Yale University in 1964. This theory explains the behavioral process of why individuals choose one behavioral option over another. It also explains how they make decisions to achieve the end they value. Vroom introduces three variables within the expectancy theory which are valence (V), expectancy (E) and instrumentality (I). The three elements are important behind choosing one element over another because they are clearly defined: effort-performance expectancy (E>P expectancy), performance-outcome expectancy (P>O expectancy). (Rao, 2000)
In the case of the audio products company there are several issues with the new production process which can be explained by the relationships of the three previously stated elements: 1.…...

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