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Internship Report Agrani Bank Ltd in Bd

In: Business and Management

Submitted By chayanagrani
Words 829
Pages 4
SAMPLE QUESTIONNAIRE ON CUSTOMER SATISFACTION IN BANKS

Good Morning / Good Afternoon, I am Chayan Kumar Ghosh doing my Internship in Agrani Bank Ltd. I have to submit a report as a part of my Internship program and for that I am conducting a survey on Agrani Bank customers. I would be glad and grateful if you help me in the process through answering some of the survey questions.

1.1. Name (Optional):

Occupation (Optional):

Annual Income (Optional):

CUSTOMER SERVICE REPRESENTATIVES/TELLERS

|2.1. |In terms of the service you received from the customer service representatives/tellers, how satisfied were you with the following? |
| | |
| |Very satisfied |
| |Satisfied |
| |Neutral |
| |Dissatisfied |
| |Very dissatisfied |
| | |
| |Friendly and courteous manner |
| |[pic]…...

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