Premium Essay

Importance of Feedback in Leadership

In: Business and Management

Submitted By thiagovnd
Words 460
Pages 2
The Importance of Feedback
One of the characteristic of great bosses is the ability to improve, in several different ways, characteristics of their subordinates, in order to do so a lot of communications skills are required and one particular tool is extremely valuable at this point, the feedback.
According to Douglas Stone and Sheila Heen: "Feedback is how we learn about ourselves from our experiences and from other people", it has been used by great leaders to point out opportunities of improvement and qualities of employees therefore increasing their self­knowledge. The ability to dialogue though listening and communicating, where feedback is included, was even listed as one of the
8 Tenets of Good Managers proving that the subject is deeply connected with best practices of leadership. Providing helpful informations during the feedback is also important for improving workers that are performing low. Adam Bryant describes in it's article
Google’s Quest to Build a Better Boss a case study about a manager that had a terrible performance and, after the appropriate feedback and training had been provided to him he were able to be a better professional. He did not became one of the top professionals, but his performance undoubtedly improved.
One of the most popular way of applying feedback in companies is using the
360 technique. One employee receive and provide feedback from the entire team members or coworkers, after the process finishes, another employee will do the same dynamic. The process although is not completely recognized as effective:
"Klugger and Denisi asserted that the link between feedback and performance improvement is not uniform. In fact, it has been show that multisource feedback can have negative effect on performance" says Impact of Multi­Source Feedback on
Leadership Competency…...

Similar Documents

Premium Essay

The Importance of Leadership

...| The Importance Of Leadership | Theory & Concepts | | The definition of leadership and a look into the classical leadership theories and concepts. | | Toni James | 10/29/2012 | | Contents Introduction p.2 Defining Leadership p.2, 3 Introducing Theory and Concepts p.3 Traits Theory p.3, 4 Behaviour Theories p.5, 6 Contingency theory p.5 Transactional and Transformational Theory p.5, 6 Conclusion p.6, 7 Reference List p.8, 9 Bibliography p.9 Appendix 1 p.10 Introduction The following report will focus on defining leadership, research and comparison into leadership theories and concepts. It will look at appropriate leadership concepts that can be applied to Paragon Software in order to help grow market share. Defining Leadership Leadership is viewed in a number of different ways and there are many interpretations of its meaning. Leadership may be exercised as an attribute of position, or because of personal knowledge or wisdom. Leadership may be based on a function of personality, or it can be seen as a behavioural category. It may also be viewed in terms of a leader’s ability to achieve effective performance from others. (Mullins, 2009) Stogdill (1974, p.259) concluded that there are almost as many definitions of leadership as there are persons who have attempted to define the concept. (Stogdill, 1974) There lie two fundamental difficulties in defining leadership. Firstly, leadership is open to subjective......

Words: 1787 - Pages: 8

Premium Essay

The Importance Leadership Traits and Virtues

...Bryant Devine August, 2012 The Importance Leadership Traits and Virtues In the reading's I found several traits that continually repeat. Even past reviews continually repeat there traits; i.e., Self-confidence, integrity, sociability, emotional control and maturity: Even the six traits in Kirkpatrick and Locke relate to the "Big Five" in Judge, Ilies, Bono, and Gerhardt research on personality and leadership. Nonetheless, these trait help an emerging leader understand their role in leadership, and assists them in developing these traits. In order that we may understand the significance of these traits, we must seek comparisons the six traits and "Big Five". We can first compare Neuroticism, from the "Big Five", with Emotional control and maturity. "Neuroticism represents the tendency to exhibit poor emotional adjustment and experience negative effects, such as anxiety, insecurity, and hostility" (Judge, Ilies, Bono, Gerhardt, pg. 81). Conversely, with emotional control and maturity, leaders "generally do not become angry or enraged… leaders remain composed upon hearing that an employee made a costly mistake" (Kirkpatrick, Locke, pg. 76). Nonetheless, what is learned is that the best leaders can remain calm under-pressure, and help those around them stay calm as well. We can also compare self-confidence with Neuroticism. If there is a lack of self-confidence, one will positively reflect the trait of Neuroticism. Nonetheless, self-confidence along with......

Words: 819 - Pages: 4

Premium Essay

Open to Feedback

...Any organization open to feedback is considered better for business and their customers. There are many things an organization can do in order to be more open to feedback. Developing friendly environment can be first step do in order to be open to feedback. In addition social gathering, direct communication with customers and employees, system for providing feedback, suggestion box and surveys will help organization open to feedback. Effective communication, leadership and problem solving training would be effective. If were boss I would have tell them that feedback from customers is our strongest endorsement. Feedback is information which helps organization to achieve the desired result by clients. In addition it also helps manager to get the information regarding strength and weakness of organization. Reference Focus groups are generally a group of ten or few people who represent the customers and tell the need and preferences of customers. The advantages of focus group are easy measure of customer’s reaction, researcher can directly interact with the people, and this process is very quick and capable to use non verbal responses. The disadvantages of focus groups are- it is an expensive method as compared to questionnaires and surveys, it may fail to represent the large population, result may be biased and it can’t deal with the sensitive topics. With the help of experienced moderators, specific set of questions, right audience and preparation focus groups can be......

Words: 289 - Pages: 2

Premium Essay

Feedback

...essay will discuss that teacher feedback on assessment has long been part of the teaching and learning process and teacher-student relationship at university. Conversely, it is probable that teachers and students value feedback in diverse ways. Accounting to Hattie and Timperley(2007,p. 1) feedback was identified as acknowledge provided by teachers and students. Feedback has become an indispensable part of education, especially with teaching and learning procedures. According to Ovando(1994, p. 19) feedback has become a method to promote the learning process and teaching consequence. Understandably, instructors and learners have a different point of view on feedback. The assessment that students obtain from teacher's modification has been became a great volume of argument in collage across the world(Blair, Curtis, Goodwin &Shields, 2013,p. 66). The essay argues that normally, feedback is valued by both students and teachers, although this is not evident in all situations, or with all types of students and teachers. Further, it is argued that the instructors and students have different views on the value of feedback. The essay also states that although teachers and students form a different perspective on feedback, it is still important for both sides. One of the most powerful factors in learning and achievement is feedback, and this may be why students like feedback. Early research (Hattie & Timperley,2007, p. 15 )reported that feedback is among the most significant......

Words: 1009 - Pages: 5

Premium Essay

Importance of Leadership

...Administration is interpreting policies and making them effective. Leadership, however, includes establishing a clear vision, communicating the vision to others and persuading them to follow you. The purpose of leadership in administration is to produce and sustain a business culture, keep members of the organization knowledgeable, and promote progressive change within the organization (Daft, 2008). Leadership in administration is essential because it creates a general culture that everyone shares and is a part of. The absence of the clear structure that administrative leadership provides will result in a lack of clarity and different teams of people following different directions. In order to properly demonstrate my strategy, I will utilize the five practices of exemplary leadership, model the way, inspire a shared vision, challenge the process, enable others to act and encourage the heart. In order to improve our current structure, we must first create a culture that models the vision of the organization. Creating a culture means that specific values and guidelines will be practiced (Kouzes & Posner, 2007). Personal traits such as integrity, honesty and trust worthiness are traits that illustrate effective leadership. More significant than personal traits are visible behaviors. These behaviors include displaying concern for others while maintaining dignity and respect, listening, being attentive and accepting of questions and concerns, as well as making impartial......

Words: 1234 - Pages: 5

Premium Essay

Feedback

...3. Select a situation which you made a wrong inference. Analyze how the misinterpretation was made and discuss how you might avoid similar misinterpretations in the future. How important is feedback as an aid to avoiding inference problems? There was this one time when the Senior Accounting Processor, my immediate supervisor, asked me to accomplish an office requirement for her. After finishing the task assigned, I submitted the file to her and upon inspection she noticed that I filled up a different form. The form was indeed a necessary requirement to be passed but it wasn’t the one she needed at the moment. Looking back at what happened, the misinterpretation occurred because not one of us asked what the other meant. Both of us deduced that we were thinking of the same thing because we probably didn’t mind the fact that the requirement involved many forms to be filled up. As a result, I completed a form different to the one the accountant urgently needed. Learning from what happened, it would be best to communicate and verify my thoughts on the task before I do it to ensure that we indeed have an understanding. Therefore, I could say that feedback is very important in avoiding miscommunication and inference problems. 4. Describe a situation in which you experienced role conflict or role ambiguity. What caused it? How are the two idea related and how are they different? Role conflict occurs when there are incompatible demands placed upon an employee such that compliance...

Words: 395 - Pages: 2

Premium Essay

The Importance of Leadership

...Bridgewater Review Volume 24 | Issue 1 Article 6 Jun-2005 The Importance of Leadership Dorothy J. Mulcahy Bridgewater State College Recommended Citation Mulcahy, Dorothy J. (2005). The Importance of Leadership. Bridgewater Review, 24(1), 7-10. Available at: http://vc.bridgew.edu/br_rev/vol24/iss1/6 This item is available as part of Virtual Commons, the open-access institutional repository of Bridgewater State University, Bridgewater, Massachusetts. The Importance of Leadership by Dorothy J. Mulcahy Why is the topic of leadership important? History is rich with stories of leaders who have shaped the course of nations, the economy, and society. It is well recognized that effectively run organizations are more productive and successful while poorly run organizations suffer at the hands of ineffective leaders. Compounding the need for effective leadership is the unethical and illegal behavior of numerous business and public sector leaders that has led to the failure of many organizations. The scandals at Enron, WorldCom, HealthSouth, OfficeMax, Tyco, Marsh & McLennan, Putnam, and Boeing, to name just a few, have focused on the importance of strong, effective, and ethical leadership. Dissatisfaction on the part of stockholders and boards of directors has increasingly led to the termination of high-profile CEOs. The recent termination of HewlettPackard’s CEO Carleton (Carly) Fiorina has focused considerable attention on the qualities a leader needs to have in......

Words: 3007 - Pages: 13

Premium Essay

Feedback and Opportunities

... Feedback: Important to the evaluation of an employee is the preparation for effective feedback and should include notes or specific details important to the review. If there are complaints to discus, issues about behavior, or performance, schedule enough time to review each subject thoroughly. As this is taking place the employee has enough time to prepare and be comfortable with the meeting. The next important factor in the feedback process is to ask the employee for an interview. Asking shows respect and gives an opportunity for the employee to consider if he or she wants to listen. If the employee decides not to listen another approach must be taken to ensure that the task is completed. Although many managers find the process of feedback distasteful, it is the responsibility of the manager to perform this task in an open and positive manner. The performance and behavior of the individual, when considered, should be assessed with thoughtful consideration for personal development. Avoiding criticism helps, and if there is a problem, setting mutual goals with the employee shows a caring attitude and respect. Also, following up on solution-based objectives if necessary, will benefit the employee and the organization. Opportunities provided for new employees after feedback is given: Adjusting to the new life in an organization can be challenging. After settling in and performing the job duties assigned, an opportunity for feedback......

Words: 1614 - Pages: 7

Free Essay

Feedback

...[pic]Feedback: Transactions - week 2 This is a feedback page. Please review this page carefully because later pages in this practice set build on the feedback provided here. After you have reviewed your feedback page, click Continue at the bottom of this page to move on to the next page of your practice set. Your progress [pic] |[pic] Completed: |24% (approximately) | |[pic] Remaining pages will take: |up to 16 hours | The time frames we provide are a guide only. It may take you more or less time to complete each step. Your grading |Your grading outcome (still in progress) | |  |Awarded |Total | |Points (prior to this page) |212 |238 | |Points (on this page) |183 |219 | |Points (after this page) |− |824 | |Total |395 |1,281 | |  | Information from previous pages ▪ General instructions ▪ Policies and procedures ▪ All transactions ▪ Adjusting entries information ▪ Trial balance - May ▪ Schedules of accounts - May ▪ Inventory cards - May ▪ Bank reconciliation - May ▪ Bank statement - June ▪ Special printing information ▪ Journals and ledgers instructions ▪ Inventory cards instructions You are now instructed to record transactions that occurred throughout......

Words: 2725 - Pages: 11

Premium Essay

The Importance of Visionary Leadership and Implications for Performance and Satisfaction

...The Importance of Visionary Leadership and Implications for Performance and Satisfaction Introduction Newark Electronics, based in Chicago, IL, is the largest distributor of electronic components in North America. It is one of many subsidiaries of Premier Farnell Group (PFG), based in London, England. I work in the Purchasing Department as a electronic parts Buyer / Planner for Newark. Newark is the most policed subsidiary, and is constantly scrutinized on its organizational performance, and lately its management effectiveness. Having a new President every 2 years has become the norm. Employee morale at Newark has become so low that the PFG group decided to find out the reasoning behind it. An employee survey was administered by a professional services company. Poor visionary leadership and integrity / respect were two areas that the company scored lowest There have been several costly events held to highlight the importance of visionary leadership. Not only has this created a business expense, but employee productivity has been sacrificed by attending numerous events, and watching PFG videos created in-house that emphasize the seriousness of resolving the two issues. Becoming a High Performing Organization is the company’s ultimate goal. The following are the results of the company’s OCI profile. Newark has an aggressive / defensive culture, with the Primary style being Perfectionistic. The secondary style is Competitive, and the weakest style is......

Words: 5616 - Pages: 23

Premium Essay

The Importance of Leadership in Project Management

...The Importance of Leadership in Project Management Leadership is defined by Merriam-Webster as the capacity to lead (Merriam-Webster n.d.). How do you lead? Being able to lead is a tough task usually taken on by the most confident, most qualified, most organized or most experienced individual available for the task at hand. In the world of Project Management all the qualities previously listed are helpful to be effective and efficient in accomplishing the project goal. Leadership abilities take on a very important role and are vital to the completion of the project. Leadership per say is not one person running the show; that’s the project manager, but leadership is the cultivation of the people involved in each process. Each phase of a project usually has a person or group that specializes in that area and they take on the leadership role in said area or process. Again I state that leadership is vital and the one(s) in the position need to be task oriented and use the five process group to complete the project. The project manager is an essential factor, because it all begins with that individual. The project manager’s responsibilities are to delegate tasks within each process to the staff based upon their strong points and abilities. The project manager is also responsible for relaying information and the status of the project to management and the administration (Bunin 2009). Acting as a liaison the project manager’s leadership abilities are crucial to the success of......

Words: 292 - Pages: 2

Premium Essay

Feedback

...The feedback skill of interpersonal communication is beneficial to the workplace as it improves performance by enhancing creativity, promoting trust, and strengthening individual motivation (Baker, Perreault & Reid, 2013). Interpersonal communication can be defined as a type of continuous communication between people, that treat each others as unique individuals. This occurs systematically and throughout this engagement both parties construct and reflect selected personal information to create shared meaning (Wood, 2013). Interpersonal communication occurs when people genuinely reveal who they are and what they feel to each other. The interpersonal skill of feedback helps to create shared meaning by indicating higher responsiveness (Wood, 2013). Eunson (2012) states that feedback is a type of communication response that aims to provide advice and critique to another person supportively. In the workforce feedback can be used constructively to provide information on employees to promote positive change by reflection of performance goals and recent behaviours, this aligns employer performance with the company's objectives (Baker, A & Perreault, D & Reid,A 2013). For feedback to be beneficial in the workplace it must be effective to encourage the receptiveness towards ideas that aim to modify behaviour. The way feedback is delivered alters the receivers perception of the intended messages, the perception of organisational fairness and being treated respectful......

Words: 378 - Pages: 2

Premium Essay

Feedback

...Giving Feedback Keeping Team Member Performance High, and Well-Integrated Watch this video to learn how to give feedback effectively. "Performance review." Does the mere mention of this event make your heart sink? Employees and managers the world over dread this ritual and therein lays the main problem: We have institutionalized the giving and receiving of feedback. We save up our comments and document all the things we note about a person's performance. And then, like a big cat ready to pounce, the manager brings a hapless employee into the office and springs a year's worth of "constructive criticism" onto him or her. No doubt the process is seen as unnerving and fear provoking. And this is exactly the wrong emotional environment in which to discuss performance, introduce suggestions for improvement, and talk about goals for the future. This is a shame, because giving and receiving feedback is some of the most important communication you can engage in with members of your team. When done in the right way and with the right intentions, feedback communication is the avenue to performance greatness. Employees have to know what they are doing well and not so well. For them to really hear your thoughts and suggestions on ways to improve, though, that feedback has to be delivered carefully and frequently. Giving feedback effectively is a skill. And like all skills, it takes practice to build your confidence and improve. The following is a collection of "feedback giving"......

Words: 1422 - Pages: 6

Premium Essay

Feedback

...negative, given or received, feedback can be tricky. We shatter some popular misconceptions to guide you. Feedback isn't always easy to give or receive. But it's vital, and timing is crucial. Here are 12 popular feedback misconceptions corrected. Misconception 1: We don't need to worry about feedback, we conduct performance appraisals. Truth: Annual performance appraisals aren't enough. If you've been working unsatisfactorily for 12 months, you're awfully good at doing something incorrectly. And if you've been doing something well for 12 months and no one has mentioned it, your performance appraisal might feel like too little, too late. Performance appraisals should be summaries of everything employees and supervisors have been discussing all year. If you're a supervisor, find ways to provide feedback each week for each person who reports to you-- 52 mini performance reviews a year. Misconception 2: It's not my job to give feedback. Truth: At any company that values continuous improvement, feedback is everybody's job. If your workplace isn't feedback friendly, start a trend. First, praise. Reinforce positive actions and behaviors. Don't forget your boss: Positive feedback passed up the organization can have amazing results. Participate in suggestion programs honestly and enthusiastically. And request feedback on your own performance. Misconception 3: If you're not asked, keep your mouth shut. Truth: When you don't deliver critical feedback, you declare your......

Words: 2845 - Pages: 12

Premium Essay

Importance of Leadership

...LEADERSHIP 1 LEADERSHIP 2 Abstract What comes to mind when the words leader or leadership are heard? Usually a president, a teacher, a C.E.O, a work supervisor or a prime minister comes to mind. Well these are people who are considered to be leaders because they work to achieve a positive change for a particular organization or community. Leadership is the process in which a particular individual influences others to achieve an objective or a common goal. This paper will explain what the term leadership means, the key factors that make up a true leader and the impact as well as the importance that leadership has in our lives. LEADERSHIP 3 Leadership describes the influence certain individuals have on others to carry out a specific objective or goal. According to authors Susan Komives, Nance Lucas, and Timothy McMahon (2007); “leadership is a relational and ethical process of people together attempting to accomplish positive change” (p. 2). This practically means that leadership is mostly about the kind of relationships a person has with others. Personal awareness and personal development are key to learning leadership, which at the end it focuses on the development of relationships with others. A leader is not someone who just tells someone else...

Words: 2445 - Pages: 10