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Human Resources Management in Perspective

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CHAPTER 1
HUMAN RESOURCES MANAGEMENT IN PERSPECTIVE by Dessler and Cole

What is human resource management (HRM)?
- it is the management of people in organizations.

What is strategic HRM?
- it is involving the link between HRM with the organization’s strategic goals and objectives to improve business performance.

Human resources activities are now being seen as falling into two categories:
a) traditional operational administrative category – HR hires and maintains employees and then manages employee separations. This role requires HR staff to be administrative experts and employee champions
b) more recent strategic category where HR is focused on ensuring that organization is staffed with the most effective human capital to achieve its strategic goals. this role requires HR staff to be strategic partners and change agents

Internal environmental factors influencing HRM include:
- organizational culture (values, beliefs, assumptions)
- management practices (bureaucratic structures/flatter organizations)

External environmental factors influencing HRM include:
- Political
- Economical
- Social
- Technological
- Demographic
- Labour market
- Environmental

Three stages in the evolution of management thinking workers are
- scientific management focused on production
- human relations movement focused on people
- human resources movement which it was recognized that organizational success is linked to both

HR professionals are certified by provincial HR associations that together form the Canadian Council of Human Resources Associations (CCHRA)

What is the CCHRA
– it is the Canadian Council of Human Resources Association
– it fulfills both an association role in representing its members and a regulatory role by regulating the HR profession in Canada and has a code of ethics for HR professionals. It has compiled a common body…...

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