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Hotels Structure and the Importances

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A Hotels Structure and its Importance
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MGT 230
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A Hotels Structure and its Importance
A hotels structure is extremely important for a hotel to succeed. Without the proper structure, a hotel can fail extremely fast. The reason for this is the structure of the hotel is like a tree. The main root is the manager or general manager of the hotel. This person provides the training and guidelines for each department and the requirements for the employees. So the one root will branch out into many branches. If a structure or a tree has a bad part of the structure the entire structure can fall.
My structure depends on the best of the hotel. It depends on the starting point of the structure and ends with the last root of the structure to create a good environment for the guest to always to return and feels as if he or she is at home.
A hotels structure begins with the general manager. This person will set up how each department and person working for the hotel should do or treat each guest that stay in the hotel. The sales department will follow the general manager closely, marketing, and the best room rate forecasting for the guest that stay in the hotel. A hotel manager provides the structure for each department to follow and train on how to speak to guest and help his or her every need. It is important for the readers to know this about hotels because the structure or backbone of a hotel begins with the general manager and follows the list of employees the general manager has ensured the proper training. The most important thing as a general manager is to smile regardless of what is going on in his or her life at the time. I created a quote that hand in the departments of the hotel, "Give someone one of your smiles. It might be the only sunshine they see all day. It could change the world, maybe not the whole world, but their world." The…...

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