Premium Essay

Hefty Case Study

In: Computers and Technology

Submitted By JJACOB48
Words 259
Pages 2
Mini Case I – Hefty Hardware
Hefty Hardware’s is planning to accomplish their new project Savvy Store Program. This has shown conflict in viewpoints between IT Department and Business side Of Hefty Hardware. According to my understanding, the Business department and IT department is not in good terms and the main reason behind this issue is lack of communication. They do not appear as if they exist together. Rather, they exist as two different cases. Business and IT targets are not intentionally balanced despite of the selective principles towards IT effect more on business. Breaking down the situations, it appears to be lack of energetic participation of IT conflict in the framework change of Savvy Store program.
Both Business and IT has many identified and unidentified shortcomings. Initially, staff in IT office seems to have nonappearance of adapting on how the affiliation functions are going on. The scope that the other IT selection goes, the establishment of IT framework in the affiliation simply pivots around making efficient and genuine IT structure to give a successful stage to business performance. The usual accord in the affiliation is that IT doesn’t assist clearly to business goals and simply go about as support for business framework planning. To resolve these issues, a team work should be established between IT and business to ensure a strong relationship for both to represent their excellence. Identifying an issue under these circumstances is typically very hard due to no proper communication between both departments. For example IT workers should attend some business sessions for better…...

Similar Documents

Free Essay

Case Study Case Study Case Study

...This case study is an excellent example of how different types of parties can be brought together in a large scale transaction and how the original energy of those early meetings can be lost over time. I imagine that when Anthony Athanas was purchasing those old piers back in the 1960s many, if not all, of his colleagues, friends, and family members told him that he was off his rocker. I’m sure Athanas was looking at this land as his family’s ticket to financial prosperity and somewhat of a legacy that he could leave to his descendants for years and years to come. One of the items I wish the case would have divulged is the amount of money that Athanas had invested in the properties. For me this information would have given an insight to his net worth and how much he had riding on this investment. I assume it was substantial given his actions later in the process. Twenty years later Athanas’ dreams came true and all those naysayers were more than likely green with envy. The amount of pride Athanas’ had in his investment at that moment had to have been insurmountable. Being approached by a big time real estate development company and their extremely wealthy client, Hyatt Corporation, must have made Athanas feel larger than life and made him feel like something he isn’t, which is a developer himself. The case doesn’t give much insight into whether Athanas had any representation or anyone consulting him throughout the process. From the beginning, I saw this as matchup...

Words: 1190 - Pages: 5

Premium Essay

Case Study

...the premium market is quality and brand market, prerequisites (excellence, quality and brand) which Roger’s has the ability to meet this criterion. 2. Explanation of the Strategic issue or problem statement Identification of opportunities has been considered by various scholars, Shane & Venkatraman (2000), Gaglio & Katz (2001) and Ardichvili, Cardozo & Ray (2003) as a fundamental component in business formulation and implementation strategy. In addition, opportunity is identified in form of unsolved problems, creation of opportunities via ingenuity and creativity, inefficient processes or unmet needs. In Rodgers’ Chocolates case, opportunity exists in form of unmet needs. As indicated, even though premium chocolates are more like the imported roses in the sense that they are not considered as life’s necessities, more people still want them. Such is the case of Canada,( the major Rogers market share) where more people appreciate chocolates hence increasing the premium chocolate market share by 20% each year with a market size amounting to millions (US$ 167) in year 2006. This attractive growth makes the premium chocolate an outstanding opportunity for Rodgers Chocolates. The major potential customers for this market are aging baby boomers who emphasize brand and quality. Considering that Rodger’s Chocolate is a well established band (second oldest brand that has managed to cut a niche in the Chocolate industry) and produces high quality product including in its premium......

Words: 3982 - Pages: 16

Premium Essay

Case Study

...an attractive market segment. They provide access to customer care service 24 hours a day, 7 days a week and 365 days a year. The initial risks associated with the iridium project were classified as technology risks, development risks, financial risks and marketing risks. Additional technologies developed would end in numerous patents. The engineers were self-confident and they believed that they can bring in all the new technologies. There was no competition at its inception. After the FCC it started attracting more customers. The completion of equity financing permitted Iridium to enter into debt financing to build global wireless network Iridium formed a very strong top management team. Iridium was set up as project financing in which case if default occurred only the assets of Iridium could be attached. Iridium set aside a substantial portion of money for advertising, public relations and direct mail effort.11 year project was finally launched only just a little more than a month late. Financing was through projected cash flow positives. Customer interests were high in the beginning and they were given high ratings. 2) The Iridium project solved problems that very few customers needed solved even after investing billions of dollars. The handset was big and the service was expensive .The customers weren’t identified. There was never market demand and there was not a rational decision making process to pull the plug. LEO satellites used would undergo damages due to......

Words: 2443 - Pages: 10

Premium Essay

Case Study

...012-IBE-CaseStudies.docx Academic Year 2011-2012 International Business Environment Jean-Guillaume DITTER, PhD Groupe ESC Dijon Bourgogne – Burgundy School of Business SUPPORT DOCUMENT I - CASE STUDIES The texts making-up this document review and emphasize significant issues covered during the sessions. The questions asked at the beginning of each set of texts are meant to help students identify the issues that they should pay attention to. Students will work in teams on one single case study (see class outline for number of students per team). Each team will produce a presentation slideshow of its case study (7-10 slides per presentation, depending on the size of the case). Slideshows will be presented orally during sessions, according to the class outline (1520mn per presentation). Each team member will actively participate in his/her team presentation. Page 1 of 35 012-IBE-CaseStudies.docx CONTENTS Case Study 1. Text 1. Text 2. Text 3. Case Study 2. Text 4. Case Study 3. Text 5. Text 6. Text 7. Case Study 4. Text 8. Text 9. Text 10. Text 11. Text 12. Text 13. Case Study 5. Text 14. Text 15. Text 16. Text 17. Text 18. Text 19. Case Study 6. Text 20. Text 21. Case Study 7. Text 22. Text 23. Text 24. Text 25. Chinese Mercantilism .................................................................................................... 3 Chinese New Year ............................................................................................................

Words: 18376 - Pages: 74

Premium Essay

Case Study

...CASE STUDY ON TADKA TWIST RESTARUANT Case Study Framework Background The people behind the successful Tadka Twist are Mr. Manvendra Solanki and Mr Kirtan Patel. Tadka Twist which is situated at Shop 2-3, Splendor Complex, Near Manisha Chokwdi,, Old Padra Road, Sahkar Nagar, Tandalja, Vadodara, Gujarat 390015 is a crowd-drawer every night. It was opened in August 16th 2013.Tadka Twist is multi cuisine restaurant its interiors with the ceiling bearing exquisite paintings and wall painting create a charming atmosphere for customers. With Tadka Twist success, the two owners have decided to open another restaurant in future. Purpose Due to the increasing number of eateries entering into the F&B industry in India, we propose to conduct this case study research to understand how Tadka Twist strive to maintain a competitive edge in this industry. The reason for choosing Tadka Twist is that it is well established and provides good food as well as quality service. Objective Through this case study research, we aim to be able to gather information on: 1. Factors that contribute to Tadka Twist success 2. Aspects of the restaurant that attract the customers to dine there. 3. The marketing strategies adopted by Tadka Twist and their plans for the future. 4. The managerial decisions made during the running of the business. Management Interview We propose conducting in-depth interviews with the owners of Tadka Twist and the people at its management level......

Words: 3167 - Pages: 13

Premium Essay

Case Study

...CASE STUDY – FINANCIAL REPORT ANALYSIS Three Executives of a well-known multi-national company decided to form a new company, named New Star Company Limited in 1974. These three executives were becoming close to their retirement age. Pifco-Zen Chen Company Limited, the company that they worked for had been in business for the last 80 years. It was their previous employer’s policy to retire the executives with a “golden hand-shake” worth approximately US$120,000 each. The three executives occupied the following position with Pifco-Zen Chen Company Limited, (1) Finance Manager – Mr. Zu Chang, (2) Sales & Marketing Manager, Mr. Lim Lam, and (3) Risk Management Manager, Mr. Shu Ching. In their previous position with Pifco-Zen Chen Company Limited, they were regarded as the most respected executives because the company made significant progress in terms of organic growth and diversification. The Chairman of the Board of Directors, Dr. Wing Wan used to call them “the three wise men”. Pifco-Zen Chen Company Limited main business activities were the manufacturing of “twisties” and acted as wholesale distributor of a special drink called “Wysalt”. The drink is full of calcium and protein and it is very popular in the South East Asia. Each year’s Annual General Meeting of Pifco-Zen Chen Company Limited’s gross income and net profit before taxation increased by 10%, while its main competitor’s performance was declining at an alarming rate. Chairman Wan always wanted to find out what......

Words: 2185 - Pages: 9

Premium Essay

Case Study

...CASE STUDY – FINANCIAL REPORT ANALYSIS Three Executives of a well-known multi-national company decided to form a new company, named New Star Company Limited in 1974. These three executives were becoming close to their retirement age. Pifco-Zen Chen Company Limited, the company that they worked for had been in business for the last 80 years. It was their previous employer’s policy to retire the executives with a “golden hand-shake” worth approximately US$120,000 each. The three executives occupied the following position with Pifco-Zen Chen Company Limited, (1) Finance Manager – Mr. Zu Chang, (2) Sales & Marketing Manager, Mr. Lim Lam, and (3) Risk Management Manager, Mr. Shu Ching. In their previous position with Pifco-Zen Chen Company Limited, they were regarded as the most respected executives because the company made significant progress in terms of organic growth and diversification. The Chairman of the Board of Directors, Dr. Wing Wan used to call them “the three wise men”. Pifco-Zen Chen Company Limited main business activities were the manufacturing of “twisties” and acted as wholesale distributor of a special drink called “Wysalt”. The drink is full of calcium and protein and it is very popular in the South East Asia. Each year’s Annual General Meeting of Pifco-Zen Chen Company Limited’s gross income and net profit before taxation increased by 10%, while its main competitor’s performance was declining at an alarming rate. Chairman Wan always wanted to find out...

Words: 2168 - Pages: 9

Free Essay

Case Study

...Case Study Studebaker v. Nettie’s Flower Garden, Inc. April 5, 2015 Summary: Judith Studebaker filed suit against Nettie’s Flower Garden, Inc. (Studebaker v. Nettie’s Flower Garden, Inc) after being injured in an accident on August 9, 1989. A van driven by James Ferry, collided with her vehicle. When the case went to court, the jury found Nettie’s Flowers responsible for Studebaker’s injuries, and awarded her $125,000. (Twomey, 2015, p 620). Ferry’s job at Nettie’s wa delivering flowers for the company, but, when the case was heard Nettie’s claimed that James Ferry was an independent contractor (Twomey, 2015, p 621), and paid Ferry based on the number of deliveries made instead of how many hours actually worked. Ferry used his own personal van for deliveries, and Nettie’s Flowers requested Ferry equip his van with air-conditioning and heat to protect the plants. Ferry was responsible for delivering in his assigned territory. Although, Nettie’s did not supply Ferry with a company uniform he was expected to have a neat appearance, and conduct himself in a professional manner while on the job. (Twomey, 2015, p 620). On the date of the accident, Ferry made a mid-day stop downtown, and, then ran by a pawn shop to handle some personal business. Shortly after leaving the pawn shop, and heading to do his afternoon run Ferry collided with Studebaker’s vehicle. After leaving the pawn shop, and headed to do his afternoon run, Ferry’s van collided with Studebaker’s vehicle.......

Words: 964 - Pages: 4

Premium Essay

Case Study

...Colleen uncomfortable when he tried to bribe her for approval on this loan, even though this was a common practice. Colleen e-mailed the regional vice president of operations to turn her fellow employee for this practice, who ignored her. This fellow employee began sexually harassing her, rubbing his body against hers. This case has been on hold since September 15, 2008 when BNC owners Lehman Brothers filed for bankruptcy. They have stated “We dispute the allegations made by these former employees and will be contesting them on the merits in the pending litigation”. Findings of Fact 1- Ethics It is an ethical issue because the wholesaler wants her to approve some questionable loans with incorrect information and tries to bribe her to approve them. “Ethics are the values and principles that distinguish right from wrong” (10). Recommendation I have previously worked as a loan officer for a credit union. I know that I would have been terminated for falsifying documents. And I should have been! There are so many rules and regulations in the banking industry to follow. I’m sure that the lensing institution could be facing lawsuits and have to pay hefty fines if they are caught, and I would say the chances of this would be pretty good because they are audited often. Therefore my recommendation would be to turn it in to your superior and keep going up the ladder with it until something is done about it. Findings of Fact 2- Sexual Harassment It is sexual harassment because......

Words: 854 - Pages: 4

Premium Essay

Case Study

...Case 1: Amy Touchstone Wants to Shape Up the Club Amy Touchstone Wants to Shape Up the Club Amy Touchstone, 27, is feeling great these days, having just been promoted to director of operations at the East End Athletic Club. For two years previously, she worked as an administrator and receptionist at the club, which offers a wide range of fitness equipment; ten indoor tennis courts; six squash courts; one basketball court; and a variety of fitness programs, including massages. Reporting to Touchstone is a staff of ten people, three of whom are full-time workers, and seven of whom are part-timers. Her main responsibilities are to ensure that the club is running smoothly outside of athletic programs and marketing. The billing office and custodial staff report to Touchstone. When Touchstone asked her boss, the club man-ager, what she was supposed to accomplish as the director of operations, she was told, “East End isn’t nearly as efficient, clean, and sharp as it should be for the rates we charge. So go fix it.” Touchstone liked these general directives, but she thought that she would need to arrive at a few specific ideas for improvement. Drawing from a technique she learned in a marketing course, Touchstone decided to dig into the responses in the club member suggestion box at the front desk. Amy dug back into three months of suggestions. The key themes for improving the club as revealed by these suggestions were as follows: ● The......

Words: 500 - Pages: 2

Premium Essay

Hefty Hardware Case Study

...Hefty Hardware Case Study Issues in Case Study • IT department employers have lack of knowledge what is going on in business section of the company. Cheryl O’Shea, VP of retail marketing, said that IT staff always talks in a way that is not understandable to her, mostly in technical words. She assumes that they do not know what to do with Savvy Store program. She needs IT’s help to improve the customer experience. However, IT workers continue talking about the technology staff and issues which are not related to business. • IT staff is not familiar with basic business functions of business department. Glen Vogel, the COO, complains whether they are getting value for investing millions to IT. IT staff is not aware of how their warehouse operates. Therefore, when a new technology does not operate properly, they easily ignore and ask them to add it to the list for the next release. • Glen thinks that IT is not providing new business value for Hefty. Even though IT installed new ERP system, which is very helpful to function month-end and bench-making reports, as well as although reliability and cost-effectiveness for hardware and systems are reasonable, business staff believes IT is not helping to improve the Hefty’s business strategy. • IT leaders are not on track what are happening on business side. They do not participate in strategy meetings; do not always keep in touch with them. Only IT accounts manager Jenny Henderson has a connection and is aware of new comings of......

Words: 889 - Pages: 4

Premium Essay

Hefty

...Delivering Business Value with IT at Hefty Hardware Poorna Pushkal Kumar Kashibhotla Wilmington University TABLE OF CONTENT Case Study - Delivering Business Value with IT at Hefty Hardware ……………………………3 Introduction ………………………………………………………………………………………3 Issues ……………………………………………………………………………………………..4 Recommendation …………………………………………………………………………………5 Conclusion ………………………………………………………………………………………..6 References ………………………………………………………………………………………..7 INTRODUCTION Delivering Business Value with IT at Hefty Hardware, this paper investigates the concerns and inadequacies in the IT and Business departments of Hefty Hardware. Thorough reading on the case is made and suggestions has been provided to successfully launch the savvy store. The case clearly communicates that there is no proper communication between the business and the IT departments. Cherly O’Shea, the VP of retail marketing at Hefty, is not at all happy with the way the IT is performing. She feels that IT personnel do not understand the idea behind the Savvy store program. She wants the IT people to support the Savvy Store and improve the customer experience, but IT people always keep talking about the internal stuff like infrastructure, bandwidth and technical architecture, which she is not concerned about. She feels that, she might have to go out of the company to get the savvy store accomplished. The COO, Glen Vogel, also adds word in word with Cheryl and agrees that Jenny Henderson, IT account manager just acts......

Words: 1047 - Pages: 5

Premium Essay

Case Study

... unknowingly bumped into the Big Bayou Canot Bridge knocking the track out of alignment. The train, traveling at a speed of 72 mph in the dense fog, derailed as a result, burying the engine and four cars five stories deep in the mud and muck of Big Bayou Canot.4,7,8,10,12,13 Bruce Barrett, a locomotive engineer, has described what might have been occurring in the cab of Amtrak engine Number 819 prior to the wreck.2 This scenario is based upon my 17 years’ experience as a locomotive engineer on a major western railroad and upon the compilation of bits and pieces of data from public records and accounts of the accident. Engineer Michael Vincent was at the controls of the two-week-old General Electric “AMDCopyright © 1999 by the Case Research Journal, H. Richard Eisenbeis, Sue Hanks, and Bruce Barrett. All rights reserved. 103” locomotive. Engineer Billy Rex Hall was in the cab with Vincent along with Ernest Lamar Russ who was qualifying as an AMTRAK engineer on this portion of the run. I can almost see the instrument lights as they cast a soft, orange glow across the cab of the locomotive, highlighted by the light from the train’s headlight bouncing off the impenetrable fog. I can hear the three men calling out the colors of the railroad signals (sort of like traffic lights for automobiles) as they came into view and discussing the restrictions that would affect the train over the next few miles. The new locomotive, shaped like a bullet, would have......

Words: 6402 - Pages: 26

Premium Essay

Hefty Hardware Case Study

...Hefty Case Study IST 7100 IT Policy and Strategy Wilmington University Hefty Hardware Case Study Summary: Hefty Hardware has distinguished correspondence problems between their IT division and their business establishment. Associate investigation was performed and disclosed that Hefty Hardware had two center problems, the most issue distinguished was a distinction between the IT Department and also the business establishment. Two arrangements that were projected to overcome any hindrance between the two units were cluster building making ready and further hands. There complimented arrangement is to present cluster building making ready to each division on an individual basis which is able to allow them to perform as a gaggle to and construct their center business structure to boost however they do their employments, which is able to wipe out the need for additional hands. The second center issue that was distinguished was extremely discovered to be two-fold, there have been problems with correspondence between the IT workplace and also the Business division and also the place of business whined of the IT workplace taking too long to end a venture that disclosed a amount administration issue within the IT office. once the examination was finished it absolutely was recommended that the IT workplace and also the Business division expertise making ready for roaring correspondence. The compelling correspondence making ready can instruct the units to concentrate......

Words: 2479 - Pages: 10

Premium Essay

Hefty Hardware Case Study

...Chapter 11: Voice and Data Delivery Networks TRUE/FALSE 1. The Internet can transfer conventional data and voice data. ANS: T PTS: 1 REF: 360 2. It wasn’t until the 1950s that POTS began carrying computer data signals as well as voice signals. ANS: F PTS: 1 REF: 360 3. Only two wires are required to complete a telephone circuit. ANS: T PTS: 1 REF: 360 4. A trunk has a unique telephone number associated with it. ANS: F PTS: 1 REF: 361 5. Subscriber loops usually transmit digital signals, which require amplifiers every few kilometers. ANS: F PTS: 1 REF: 362 6. Prior to 1984, AT&T (American Telephone and Telegraph) owned all the long-distance telephone lines in the United States. ANS: T PTS: 1 REF: 362 7. Telephone systems were originally designed to transmit the human voice. ANS: T PTS: 1 REF: 364 8. The more information you wish to send over a medium, the lower the frequency of the signal you need to represent that information. ANS: F PTS: 1 REF: 365 9. When they were originally introduced many years ago, dial-up modems were capable of data transfer speeds of merely 15 to 30 bits per second. ANS: F PTS: 1 REF: 365 10. A V.92 modem can place a data connection on hold should someone call the user’s telephone number. ANS: T PTS: 1 REF: 368 11. An asymmetric service is useful for an Internet connection in which the bulk of the traffic comes down from the Internet to the workstation. ANS: T PTS: 1 REF: 369 12. Most residential DSL services are......

Words: 2904 - Pages: 12