Premium Essay

Hca 230 Week 3

In: English and Literature

Submitted By arizzica21
Words 956
Pages 4
“Verbal and Nonverbal Communication”

The first principle of communication is recognizing that every language has a significant value. And although there all many different languages in the world, they are all of equal value. The second principle is that even though there are so many languages throughout the world, every language has its own dialect.
Everywhere, for example in the United States, has a different dialect of the same language, just in different regions. For example, Americans in the North, South, East, and West all have very different dialects in the United States. Even when it comes to different cities, people have different accents along with different dialects. Vocabulary, pronunciation, and grammar are all different throughout the United States. For example, although we all speak the same language, it may not be easy for someone from the North to understand someone as clearly if they’re from the West.
The third principle is to understand the fact that what one person says through their vocabulary may not translate to be the same as another’s vocabulary. This is why in most cases, there is miscommunication due to a lack of understanding to another’s vocabulary. The fourth principle of communication is to understand and recognize that even every culture has a different way of speaking and communicating. The fifth, and last principle of communication is to learn to be open minded, to listen to suggestions for more effective verbal communication, so that we may learn and share an understanding of each other. Three principles that I find to be critical for effective communication are the second principle, the third principle and the fifth principle. The second, is that even though there are so many languages throughout the world, every language has its own dialect. The third, to understand the fact that what one person says through…...

Similar Documents

Premium Essay

Hca/230 Week 2 Cultural Communication

...HCA/230 Week 2 Cultural Communication Many Hispanics patients seem to be targeted with obstacles while using health care facilities in the U.S. Many health care providers also deal with these obstacles while attempting to treat Hispanic. The use of healthcare services has a lesser number of patients in Hispanics because the bulk of the problem is the language barrier and cultural differences which sometimes leads to false assumption or even the physician completely biased. “Language and culture are by no means the only factors that may act as a barrier. In order to enlighten care providers, as to the potential pitfalls that may exist, there is a need to explore the different factors in the creation of the barriers” (Scheppers, 2005). Many Hispanics do not have health insurance which usually prevents the majority of Hispanic people from receiving health care. The language barrier and the inability to speak English sometimes prevent Hispanic patients from communicating with his or her physician. Hispanic women get very little to no healthcare at all particularly prenatal care than any other ethnic group. “Results also showed that Mexican American pregnant teenagers are at particularly high risk regarding prenatal care due to a combination of structural and cultural factors” (Alcalay, 2011). The major challenge for physicians is a big rise of the variety of how cultural factors sometimes influence the way patients’ understand his/her medical problems. The lack of......

Words: 381 - Pages: 2

Premium Essay

Hsm 230 Week 7

...HSM 230 Week 7 Appendix D What are some potential legal and ethical issues present in this case study? There many things wrong in this case. The first is fraud. Taking money from possibly government and private funds and not using them for intended purposes. Embezzlement is another because obviously they are using the money saved for private reasons. The total disregard of the people that they are supposed to be helping. He has opened the entire origination to law suits and public scrutiny. How would you characterize the director’s behavior? Criminal, immoral and unethical. Is the director an ethical role model? Why or why not He is not ethical. He went against the subordinates thoughts. He used another employees input that had never been to the facility. He did not care about the residents’ fears or concerns. He did not take the law into concern. Were the director’s messages congruent with the organization’s stated mission? Explain your answer. No. In this mission statement it states to improve the quality of life. He injured people although they were not serious he did not improve it. He went as far as not to take the advice from Ms. Armstrong. What impact did the director’s actions and attitudes have on the Acre Woods culture? There are a few. He could be considered to be a sexist because he overlooked the advice from a female employee and he promoted a male that had no regard for the residents. His actions make Acre Woods appear as though......

Words: 279 - Pages: 2

Premium Essay

Sci/230 Week 5

...Associate Program Material DNA Worksheet Answer the following in at least 100 words: Describe the structure of DNA. "DNA is a polymer consisting of continuing subunits termed nucleotides." (Simon, Reece, & Dickey 2010) DNA is a double-stranded construction that is described as a double helix. A double helix is similar to a spiral staircase in which every step symbolizes the base pairs and the railings, and sides illustrate the bonding between the phosophate and deoxyribose molecules. Essentially DNA is one of the main building blocks of an organisms life. It has a chemical signature made up of four different chemical bases: adenine (A), guanine (G), cytosine (C) and Thymine (T). Furthermore, "human DNA consists of more than 3 billion bases, and more than 99 percent of those bases are the same in all people." ( How does an organism’s genotype determine its phenotype? The genotype is the mixture of alleles. Alleles are alternative forms of the same gene that occupy the same location on a chromosome. "At any given locus (the specific site of a particular gene) there are two alleles (one on each chromosome in the pair) a human gets one allele from each parent." ( In relation to the nature of the genes and the kinds of alleles, a particular trait will be shown (phenotype). "Gene expression can be established by simple dominance, co-dominance, partial dominance or polygenic inheritance. Every instance will show......

Words: 453 - Pages: 2

Premium Essay

Week 3 Hca/270

...where costs occur. Part 1: For each term in Column A, select the correct definition from Column B on the right. Write the corresponding letter of the definition next to the term. Column A F 1. Indirect costs A 2. Direct costs D 3. Fixed costs I E H B C G 4. Variable costs 5. Step-fixed costs 6. Responsibility centers 7. Revenue centers 8. Cost centers 9. Shadow cost centers Column B – Definitions A. Costs incurred directly as a result of providing a specific service or good B. Centers charged with controlling costs and generate revenue C. Have no revenue budget and no obligation to earn revenue D. Costs that do not vary as service volume varies E. Fixed over some range of service volume, but rise to a new level for a higher range of service volume F. Costs that cannot be tied directly to the patient’s stay in the bed G. Exist as budgets on paper only H. The places where costs occur and have budgets I. Costs that change as volume changes Part II: For each real-world example, select the correct term from the list on the left. Write the corresponding letter of the real-world example next to the term. Column A K 1. Indirect costs N 2. Direct costs Q 3. Fixed costs M R J L O P 4. Variable costs 5. Step-fixed costs 6. Responsibility centers 7. Revenue centers 8. Cost centers 9. Shadow cost centers Column B – Real-World Examples J. A subunit of a larger......

Words: 554 - Pages: 3

Premium Essay

Psy 230 Week 3 Day 5- Ericksons Time Line

...Peggy PSY 230 week 3 day 5 Erikson’s Timeline 10/13/2013 Initially I thought that defining where I fit in Erickson’s stage of development would be easy. The truth I have found is far from that. Although the stages are defined by a general age each development stage has, I personally feel that I fit into two stages. The initial stage I feel I blend well with is the sixth stage called young adult stage. The age for this is labeled as 18 to 35 The question posed during this sixth stage is intimacy versus isolation (Erikson, 1980). Although I am 37, I am in the decision of completing a committed relationship. I am newly in a relationship by one year. With this the situation and the other person being slightly younger than I am, the discussion has been brought across the table for our future and family planning. Although I have children, he does not and would want to have. This is the beginning of our family and with more planning in time I will get to know just how big our family will grow to be. At this point I feel that I am in the right relationship and that my outlook on a relationship has definitely changed, more on a morale aspect. I know it could be easily said that being in the relationship influences the way one thinks about the relationship. This relationship is far different from that theory. I was teetering on the seventh stage of Erickson’s stage of development theory. I was not looking for a relationship however just like theory......

Words: 1143 - Pages: 5

Premium Essay

Hca 230 Week 7 Working with Teams will ensure you know exactly what needs accomplished and our purpose (Cheesebro, O’Connor, & Rios, 2010). We have assigned a mentor to this team, so if anyone needs further assistance, the mentor will be able to assist you. There are specific roles for each of you consisting of doing research on billing requirements, speaking to individuals within the billing department in order to know exactly what type of information they are not receiving, and what specific information they need from us to complete their jobs in a timely manner. In addition, some of you will be assigned the task of being our minute’s keeper for all of our meetings, and reserving rooms for our meetings to take place in. Our meetings will take place every other week for approximately an hour each session. This will allow us time to discuss what information we have come up with and what still needs done to reach our goal, a resolution. Within these meetings, we will address each other’s progress, give recommendations for change, if needed, or praise for good quality information that we could use. Finally, we will likely encounter conflicts during our time together as a team, and being able to resolve these conflicts in an effective manner is important so it does not have a negative impact on being able to reach our final goal. Conflicts and Problem-Solving: Since we are a team of unique individuals with our own thoughts, values, and ways on how we think things should be done, conflict......

Words: 1283 - Pages: 6

Premium Essay


...Nikka Miller May 3, 2014 HCA/230 Instructor Phillips Communication is a behavior that we address through verbal/non-verbal communication between people through speaking, writing or using body language. Having effective communication requires that the content of information being transmitted is being received and understood by someone in the way its intended. We have to create a common perception for effective communication, realizing that changing the behavior and acquiring information from someone is very much needed to have a positive and effective result in the lines of communicating. Interpersonal relationships are very much crucial in the healthcare industry today. It plays a very important role in Are you a good communicator? Effective communication deals with the process of sharing information, which includes your thoughts, how we communicate in the workplace. According to a Live strong article studies have demonstrated the needs of interpersonal communication often go ignored within the healthcare consumers. (Kreps, Gary L.) Therefore there is more of a demand role in the development and maintenance of trust and developing positive feelings within an organization. Even though the quality of interpersonal relationships by itself is just enough to produce worker productivity, it has shown to make a significant difference that contributes to its outcome. In supportive relationships we know that it’s just a style of communication that has a specific set of......

Words: 736 - Pages: 3

Free Essay

Comp 230 Week 5

...Student Name | | Class | | Date | | VBScript Modular Lab Report :Run PC_Tests.vbs echo off :start cls echo Computer System Analysis echo. & echo. echo [1] Check System Information echo [2] Check System Memory echo [3] Check Operating System Version echo [4] Check Printers Status echo [5] Check Logical Drive Information echo [x] Exit Program" echo. set /p choice="Enter the Number of your Choice .... " if %choice% equ x exit if %choice% equ X exit cscript //nologo Mod1_PCTests.vbs %choice% echo. pause goto start '========================================= ' Menu Driven Computer / Network Tests ' This VBScript program is run using the PC_Tests.cmd Batch Script Set args = WScript.Arguments WScript.Echo vbCrLf ' Select case from Mod1_PCTests.cmd and call subs. Select Case args.Item(0) Case "1" Call System_Information Case "2" Call System_Memeory_Size Case "3" Call OS_Version Case "4" Call Printers_Status Case "5" Call Logical_HDD_Information Case Else WScript.Echo chr(7) & chr(7) & "Error, Choices are 1,2,3,4,5 or x!!" ' Error check. End Select ' System Information subroutine. Sub System_Information Set WshShell = WScript.CreateObject("WScript.Shell") WScript.Echo "The computer name is ............ " & _ WshShell.ExpandEnvironmentStrings("%COMPUTERNAME%") WScript.Echo "The Num of CPUs is .............. " & _ WshShell.ExpandEnvironmentStrings("%NUMBER_OF_PROCESSORS%") WScript.Echo "The Processor......

Words: 2479 - Pages: 10

Premium Essay

Week 3 Mgt 230

...Corporate Strategy Analysis MGT/230 April 30, 2015 Corporate Strategy Analysis All corporate system distinguishes the arrangement of organizations, markets, or commercial ventures in which the association struggles and the distribution of assets among those organizations. The four fundamental options when utilizing corporate technique as a part of the arranging capacity of administration are fixation, vertical joining, concentric enhancement, and, aggregate expansion. After reviewing the Destination CEO videos, in regards to Xerox, Coco-Cola, VF Corporation, and Southwest Airlines, the group talked about the different techniques utilized by each organization. Coco-Cola After 35 years as CEO of Coca-Cola, Neville Isdell retired from the company in 2001. In the process of leaving Coca-Cola, deals started to drop, high-turn-over rate turned into the standard, and low confidence weakened the organizations future. “The high profile and notoriously meddlesome Coca-Cola board, which drove out two lackluster management teams, pulled Isdell back” (n.d.). Isdell’s goal was to compete with a different contender like Pepsi. The company moved into the fast food and snacks industry. Moreover, Pepsi ventured into new businesses with Frito-Lay and Gatorade. The company purchased the brand Vitamin Water, which helped the company jump into the non-carbonated drink division. The company created “Coffee-flavored Coke Blak, and Enviga, a carbonated green tea, are the latest......

Words: 806 - Pages: 4

Premium Essay

Week 3 Discussion Paper Mgt/230 Uop

...Group Analysis Paper Wk 3 The CEO of Xerox Anne Mulcahy I believe used, concentration for her strategy. She didn’t acquire new companies outside of her industry. She dropped ones that were failing and focused on the ones that were more profitable. She threw out the old idea of expensive printers to high-end digital color printers. She also poured money into research and development to come up with new products to put them over their competitors. Her decisions were sound because she brought a company back from the brink of bankruptcy and turned it back into a thriving business. CEO of Coca-Cola Neville Isdell also used concentration and possibly concentric diversification for his strategy. He was brought back to Coke to help make the company’s fizzling profits stable again. Coke was struggling with Pepsi and if they should branch out to snack foods like their competitor had. Instead, he wanted to stay true to their soft drink origin. Their strategy for growth is to go global as aggressively as possible. Mr. Isdell’s strategy was spot on because Coke is a global force in the beverage industry. I know when I lived in Japan, I saw Coke vending machines everywhere! These machines could house both hot and cold beverages! Now that’s an idea to bring to America! With over 80 beverages, Coke offers I forsee them being in the forefront of business in this particular industry. VF Corp CEO Mackey McDonald’s style is more of concentric diversification because his company obtains new...

Words: 514 - Pages: 3

Premium Essay

Acc 230 Week 3 Checkpoint

...ACC 230 WEEK 3 CHECKPOINT To Download this course, visit this link Or email us at ACC 230 WEEK 3 CHECKPOINT CheckPoint: Preparing an Income Statement Resources:Ch. 3 of Understanding Financial Statements, andmultistep_template.xls Complete Problem 3.10 on p. 109 (Ch. 3). Use multistep_template.xls to prepare a multiple-step income statement. Write a 200- to 300-word summary analyzing the implications of profitability and the net income of the company. Home Work Hour aims to provide quality study notes and tutorials to the students of ACC 230 Week 3 CheckPoint in order to ace their studies. ACC 230 WEEK 3 CHECKPOINT To Download this course, visit this link Or email us at ACC 230 WEEK 3 CHECKPOINT CheckPoint: Preparing an Income Statement Resources:Ch. 3 of Understanding Financial Statements, andmultistep_template.xls Complete Problem 3.10 on p. 109 (Ch. 3). Use multistep_template.xls to prepare a multiple-step income statement. Write a 200- to 300-word summary analyzing the implications of profitability and the net income of the company. Home Work Hour aims to provide quality study notes and tutorials to the students of ACC 230 Week 3 CheckPoint in order to ace their studies. ACC 230 WEEK 3 CHECKPOINT To Download this course, visit this link......

Words: 445 - Pages: 2

Free Essay

Hsm 230 Week 3 Submit Agency Type and Name for Ethical Agency

...HSM 230 Week 3 Submit Agency Type and Name for Ethical Agency To Buy This material Click below link Submit the answers to the following questions in APA outline format. This will help you start building your Ethical Agency.  Please know this is the agency you will build during the remainder of this class. As you complete each weekly assignment and participate in discussions you can continue to add to this outline which will help you in Building your Agency (Part 1 and Part 2 of the Final Paper). What type of Agency will you be creating? •    What will the name be? •    What type of health or human services will it provide? •    Is it a new type of service – filling a gap in services in your community? Or, •    Is it an agency that will improve an existing service that is not really meeting its clients’ needs? •    What existing agencies are similar? (Make sure to cite your sources, use web searches to see what similar programs are in your area or surrounding areas) Staffing? •    How large will the agency be? •    What will be done to screen the staff? •    What will the hours of operation be? These questions are to get you thinking about the agency NOW and incorporating aspects of the agency with each week’s activities. Terms from the text and weekly discussions must be incorporated and used correctly in the final 2 papers to earn all possible points. For more......

Words: 264 - Pages: 2

Premium Essay

Hca 230

...Health Care Roles In Communication By: Daniel Jordaans University of Phoenix HCA 230 09/25/2011 Stephen Wilke 7 Communication is very important as you want to make sure all parties involved understand every piece of information that is being said in a conversation. When there is no communication than someone that is involved in a party will be left confused and might misunderstand what is being said. Concepts in the medical field can be very misunderstood as not everyone has the “lingo” medical terminology. Caregivers who do not make their patients feel comfortable might lead to that patient hesitating to ask questions, or even if a caregiver does not give adequate time for that patient to ask questions than that patient will surely be left confused about their diagnosis. Now caregivers can get overwhelmed just like a patient can, but the caregiver gets overwhelmed with how many patients they might see on a daily basis. This eventually leads to their patients not getting the accurate treatments that they should be having for the reason that they want to get straight to the point as quickly as possible. With being so speedy in seeing their patients this will ultimately lead to the patient not feeling comfortable, and will make the patient not want to ask proper questions about what they should do to better understand what the doctor has prescribed. To me I feel as if there is not enough communication between caregivers and their patients, therefore the patient may be...

Words: 2456 - Pages: 10

Premium Essay


...the sender? | Co-worker | Who was the receiver? | Myself | What was the message? | Loss of pay rate | What channel was used to send the message? | Verbal | What was the misunderstanding? | Job assignment | How could you have avoided the misunderstanding? | It could have been avoided if company assignments were enforced. | 3. The perception model in Ch. 2 of Communicating in the Workplace shows that prior knowledge and experiences combine with your psychological state to shape your subjective reality. What was your perception going into the situation? How did your perception of the misunderstanding affect the communication process? My perception was that I was to do the job assigned to me for the designated amount of time and it was sabotaged by my co-worker because she did not want to do her job assignment. The situation affected our communication not only in our working environment but also in our personal relationship. It caused a sense of mistrust and anger toward my co-worker, which made working together awkward and tense. 4. After reflecting on your misunderstanding and analyzing it with what you have learned this week, what did you learn about the communication process? I have learned that I was exhibiting self-fulfilling prophecy and halo effect, attribution error, and projection on to my co-worker about the situation. This was not the first time we have had a disagreement about the same issue and my past resentments and anger seem to seep over......

Words: 637 - Pages: 3

Free Essay

Week 8 Hca 230

...Working with teams HCA 230 As the head of the billing department the problem is the most important concern until this situation is fixed. I will create a team that will be able to determine the issue and will insure that that the current issue is resolved, by doing so I will be able to ensure that this issue does not occur in the future. The team that I will chose will be effective and maintain proper communication skills. I will place a small test that will help me choose members to effectively work in a team environment and have the knowledge that understands the billing system. I would also choose the member of the team by checking their backgrounds and work ethics to make sure that they are impartial to the issue, we would have to work together to come up with a plan to improve the productivity and speed of how things are been handle   up to this point.   I would like to have members that are motivated and work with team members that are concerned for future billing success. I will choose members that hold good work standards and are concerned with solving company situations. After we are done fixing this situation I would like to make it possible to not have this occur in the future and if it does then I will have a team that can help with billing solving issues.  After selecting hard working and motivated individuals, I would talk to the members of the billing department to see what the major issue for the lack of productivity is and why things are......

Words: 402 - Pages: 2