Premium Essay

Good Communication Is Important in Managing a Team Well.

In: Business and Management

Submitted By irispa
Words 1682
Pages 7
Good Communication is important in managing a team well.

Introduction

Communication is one of the basic functions of management in any organization, it is central to manage a team. The communication process represents an exchange of messages; it is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. By successfully getting the massage across we convey our thoughts and ideas effectively. The way we communicate has a big impact on our ability to get on with people and get the things that we want. “Communication is considered a key ingredient in the recipe for business success” Greenberg (1995:331). Communication skills and the ability to work with others are the main factor contributing to job success, and managing a team.

Communication as a process in organization

Communication can be defined as the process of meaningful interaction among human beings. “It is the act of passing information and the process by which meanings are exchanged so as to produce understanding.” Mellor (1990:7). People communicate all the time in different ways and levels. Effective communication depends on the right people getting the right information, in the right form, at the right time. It also depends on people’s willingness to receive the communication. Good communication is a two-way process of giving, receiving and responding. (Adirondack, 1998:51)
Greenberg (1995) defines communication as the process by which a person, group or organization transmits some type of information to another person, group or organization. The communication process begins when someone has an idea that he or she wishes to transmit to someone else. An idea needs to be transformed into a form that can be sent to and understood by the receiver: this process is known as encoding. Success in encoding depends partly on the ability…...

Similar Documents

Free Essay

Communication in Teams

...FINAL PAPER COMMUNICATION IN TEAMS/GROUPS Do you ever wonder what makes teams more effective in the communication channel? Do you ever wonder how you can make your teams grow effectively by learning from one another? I have been introduced to several topics in this course but the communication research that I would like to continue to would be communications in teams/or groups. Communication is the process through which the sender conveys a message that the receiver readily receives and understands. The function of team communication is to empower and inform the team with one vision and common goal. Team communication enables the members to be on the same side, which increases motivation and productivity. Members produce tasks and meet goals more effectively when they send and receive the right information at the right time. Members will differ based on learning style, job level and responsibility, and specific task. Leaders must know their members well enough to know who can handle how much information, as well as help each member understand the impact he has on the team, the project or the company. All team members can contribute to the overall effectiveness of their unit by observing a few procedures. Foremost, members should converse freely about the project, especially any problems or concerns they have, focusing on specific actions or work-related behaviors. They should actively listen, clarifying what they hear with questions or by......

Words: 2854 - Pages: 12

Free Essay

Team Communication

...Team Communication Skillset #1 – Presenting and Persuading Team communication is essential in business and everyday life. Employers place a heavy importance on communication skills for effective job placement, performance, career advancement, and organizational success. Communication skills are one of the most required skills during the hiring process. However, people are not born with great communication skills. Although personal traits can improve communication skills such as the ability to read, write, and speak, they still need to be learned and improved. Understanding the process of communication is important for team communication. The process of communication begins with the sender who as an idea. The idea can be influenced by mood, frame of reference, background, culture, and physical makeup, as well as the context of the situation. Once the idea is formed, the sender encodes the idea in a message. When encoding the message, the encoder must be aware of the target audiences’ culture, background, and attitudes. After the idea is encoded in a message, it is travels over a channel such as computer, phone, spoken words, letters, fax, and so on. For example, when companies send brochures to your mail, they are delivering a message to you. When the receiver receives the message, he or she decodes it. Lastly, feedback is generated by the receiver and sent back to the user through a channel. When communicating in a team, there can be many barriers to communication. For......

Words: 1343 - Pages: 6

Premium Essay

Virtual Teams and Managing Conflict

...Virtual Teams and Managing Conflict. Name of the Author: Name of the Professor: Name of the Institution: Date of Submission: According to Duarte and Snyder (1999) “virtual teams operate without the physical limitations of distance, time, and organizational boundaries. They use electronic collaborations technologies and other techniques to lower travel and facility costs, reduce project schedules, and improve decision making time and communication (p.4)“. Virtual teams mean people who are geographically separated, and work together across borders. They are connected by modern technologies of computers. Internet has transformed most economies and workplaces into modern economies and workplaces. Many organizations are abandoning conventional face to face working teams for virtual teams. Most organizations are embracing technological revolutions. This enhances them to be more dynamic and adopt innovative approaches in their procedures. The ability of the work team to incorporate technology has led to success in most organizations. Well known international companies such as, IBM, Whirlpool, Hewlett-Packard, Ford Motor, Johnson and Johnson and Verifone have successfully implemented virtual teams. (Kiser, 1999; Stough, 2000). The rapid worldwide growth of virtual teams has been attributed by increased inter organizational co-operation, rapid pace of globalization and other benefits associated with its implementation. This includes the ability of the employees to work for...

Words: 1316 - Pages: 6

Premium Essay

Managing Communications

...Managing Communication ------------------------------------------------- Title Page Page No Introduction p3 1. Task 01: Communication of information and knowledge within organizations 1.1. The key information and knowledge requirement for a range of stakeholders p4 1.2. Systems used for communicating key information and knowledge to stakeholders p6 1.3. An analysis of potential barriers to effective workplace communications p7 1. Task 02: Factors effecting workplace communication 2.4. How communication is influenced by values and cultural factors within the business organization P8 2.2. How these technologies help communication and also hinder the communication with stakeholders. P8 2.3. The communication policies and procedures and their impact. P9 3. Task 03: Promoting effective interpersonal communication within an organization 3.1. Interpersonal communication and its effectiveness. P10 3.2. Plan own personal development to improve own communication skills. P10 4. Task 04: Planning to improve organization communication 4.1. Applying theories of organisational communication. P11 4.2. Plan to improve workplace communication. P12 4.3. Identify measures to evaluate the success of the plan. P12 4. Conclusion P13 5. Reference......

Words: 2707 - Pages: 11

Premium Essay

Managing Change with an Intercultural Team

...MANAGING CHANGE WITH AN INTERCULTURAL TEAM Master’s (one year) thesis in Informatics (15 credits) Lee Wennerström 2012MAGI11 I Title: Managing change with an intercultural team Publishing year: 2013 Author: Lee Wennerström Supervisor: Anders Hjalmarsson Abstract: The study explores the subjects of organizational change and management of intercultural teams. The goal of the study is to spread knowledge about how an intercultural team should be managed in order to assure the best possible success of an organizational change initiative. It has long been recognized that organizations constantly need to change in order to stay competitive. At the same time it has also been recognized that organizations today operate on the global arena with operations spread to many different parts of the world. It is thus important to understand how an intercultural team should be managed in order to assure the success of an organizational change initiative. The aim of this study has been to provide information and guidelines that may be used by academia as well as professionals to better understand how to manage an intercultural team that conducts an organizational change. A total of six different guidelines have been presented in this research - each one important in assuring an effective teamwork and a successful organizational change. The study has been conducted using a qualitative research approach and the method used for gathering data has been interviews as well as literature......

Words: 26612 - Pages: 107

Premium Essay

Managing Communication

...P1 Discuss the range of decisions to be taken for specific purposes for Essex Network Communications Consultancy. Managers make decisions affecting the Essex Network Communication Consultancy (ENCC) daily and communicate those decisions to other organizational members. Some decisions affect a large number of organization members, cost a great deal of  money to Carry out, or have a long term effect on the organization. Such significant decisions can have a major impact, not only on the management systems itself, but on the career of the manager who makes them. Other decisions are fairly insignificant, affecting only a small member of organization members, costing little to carry out, and producing only a short term effect on the organization. ENCC range of decisions: Programmed decisions: Programmed decisions are routine and repetitive, and the organization typically develops specific ways to handle them. A programmed decision might involve determining how products will be arranged on the shelves of a supermarket. For this kind of routine, repetitive problem, standard arrangement decisions are typically made according to established management guidelines. Non programmed decisions: Non programmed decisions are typically one shot decisions that are usually less structured than programmed decision. ENCC 5 elements of the decision situation: 1. The Decision Makers 2. Goals to be served 3. Relevant Alternatives 4. Ordering of Alternatives 5. Choice......

Words: 2876 - Pages: 12

Premium Essay

Creating and Managing Teams

...Creating and Managing Effective Teams Axia College of University of Phoenix MGT 245 Organizational Behavior June 8, 2008 Organizations today have to be more productive and in order for that management has been dedicated in achieving this goal. Different strategies can be used, however for us, it was decided that selecting different employees with different qualifications would to form a team, would be the best route. We want to engage our employees in the everyday decision making and change to drive performance. Our team had to be formed by five staff members, and their responsibilities would be determined by the role in that team. The team consists of: Assessor + Adviser (offers insightful analysis of options and encourages the search for more information), Creator (Initiates creative ideas),, Controller + Organizer (examines details and enforces rules and provides structure), Promoter + Maintainer (Champions ideas after they are initiated and fights external battles), and Linker + Producer (Coordinates and integrates, provides direction and follow-through). Having to choose the best fit for each role was not an easy task. The decision was based on personalities and previous job experiences. Marcell was the best fit for the A+A role he had been a project manager for Ford’s Jaguar finance dept. and even thou he does not have the knowledge yet on auto design however he has excellent project management skill, and comments from his coworkers saying......

Words: 1425 - Pages: 6

Premium Essay

Managing Virtual Teams

...CHALLENGES OF MANAGING VIRTUALIZED TEAMS Table of Contents I. Introduction 3 II. Why Virtual Teams? 3 III. Are Virtual Teams For Me? 4 IV. Virtual Team Challenges and Best Practices 4 1. Communication Challenges 5 A. Cultural and Global Communication Challenges 6 2. Management and Leadership Challenges 7 V. On The Flip Side: Virtualized Project Managers 9 VI. Conclusion 9 Appendix 1: Source: Solomon, 2010, p. 10 11 Appendix 2: Source: Solomon, 2010, p. 12 12 I. Introduction As globalization becomes more prevalent in organizations and telecommunications infrastructure improves, virtual teams are becoming more and more of a reality. Collaboration of work and sharing of knowledge is becoming increasingly important as businesses promote more agile and just-in-time production. Many businesses realize that virtual teams can provide them with these competitive advantages. However, as virtual teams grow in popularity (Cascio et al., 2000), the challenges that come with managing these teams become more apparent. This is due to problems that naturally come from a virtual environment, such as communication deficiency, lack of motivation, and non-transparent management. This report is intended to inform project managers and IT professionals about the challenges of virtual team management and provide best practices for handling these challenges. In this paper, we will be looking at managing three different configurations for virtual teams:......

Words: 3037 - Pages: 13

Premium Essay

Team Communication

...challenge to those building a successful team (Merriam-Webster.com, 2008). Among the many components involved in building a successful team, communication is one of the most essential. Scheduling and conducting successful team meetings are one way to the strongest team possible, without communication between team members, meetings would not flow, as they should, if they even happened at all. Listening and respecting to what the team members have to say even if the opinion may differ, is also a good way to support communication within a team. Encouraging individuality within the team members is also important. Everyone has different opinions and strengths that should be supported and highlighted. Finally being trustworthy and holding up your end of the bargain is critical to a strong team and communication with your team is a good way to achieve that goal. Scheduling and conducting successful meetings is one way to a winning team. Working in a group setting can be challenging at times because of time management and organization. When studying or working by oneself, the student is able to work at a steady pace creating an organizational schedule that is fit for their personality. When the dynamic changes, and the student is in a team setting, the tone changes drastically. The team being able to be organized and create a thorough plan for team meetings is essential. The importance in starting the team meetings with what the team would like to accomplish is also......

Words: 861 - Pages: 4

Premium Essay

Managing Teams

...d Nowadays international teams are very popular in all over the world. There are many reasons what make them happen. Managing these teams is not an easy task because managers need to know how to deal with cultural differences. Cultural differences can help team to work more effectively but also can start interpersonal conflicts. ′As organizations grow in size and become structurally more complex, groups of people are needed to work together in co-ordinated way to achieve objectives and contribute to overall aims, effectiveness and competitiveness of organizations.′ (David A. Buchanan and Andrzej A. Huczynski, 2010, p386). This means that nowadays teams are very important and needed for organizations. Companies believe that teams are an effective way of identifying and solving work-related problems, reducing production costs, speeding up innovations, improving product quality, increasing work flexibility and employee participation, achieving better industrial relations, meeting the challenge of global competition (David A. Buchnan and Andrzej A. Huczynski, 2010). Team working is stated as a solution to all organizational problems. According to Katzenbach and Smith (1993) ′A real team is a small number of people with complementary skills, who are committed to a common purpose and an ......

Words: 1252 - Pages: 6

Premium Essay

Managing Cross-Cultural Teams

...Management of Cross Cultural Teams- Problems and Effective Management of Cross- Cultural Teams VAIBHAV MISRA Management Consultant and Ex- Lecturer Bora Institute of Management Sciences Lucknow INDIA vaibhav.misra@aol.in ABSTRACT As the world economy is globalized the companies are expanding their businesses in international markets for business profitability. The teams are recruited by these companies in the international market for the business tasks to be performed. These teams belong to different cultural background and have different values. The author will discuss about the problems faced by these cross- cultural teams. The author had also focused on the strategies to cope up with these problems of cross- cultural teams. The author will act as researcher and will use exploratory research design, i.e. the study will be based on secondary data taken from magazines, journals, internet and reports. These tools will help author to conclude the objectives of the study. The author found that there are problems among the cross-cultural teams regarding their cultural background. The different ways are also suggested to cope up with the problems faced by crosscultural teams. The author had also focused on how to create effective management of multicultural teams. RESEARCH VALUE The research may be valuable for the companies who are looking for expanding the business and also for those companies who are facing the cross- cultural team issue. workplace leads to heightened......

Words: 2614 - Pages: 11

Free Essay

Managing a Global Team

...been to form global teams in order to provide excellent and prompt support to its client at any hour of the day. Greg James is the global manager of SUN located in Santa Clara, USA. H e leads a global team of 45 people composed of members in France, India, the UAE and the US. James ’ team serves Sun’ s enterprise customers in Asia and Europe. 1. Situational Analysis James’ s team faced a big challenge where one of their account, HS Holding has a problem of their entire system went down for two hours. It was a disaster for their online banking business. H S Holding support team had contracted SUN for support but nobody engaged their needs . They were dissatisfied with their customer services and expected prompt response from SUN. H ence, they are seeking a $300K service contract money return to them and threatening a lawsuit because SUN violated their service contract. Through this incident, James realized there are many issues existed among his global teams. 2. Organization and HRM challenges Being a multinational enterprise (MNE) has to face many challenges, just like James ’ team at SUN, they are now facing a challenge in people management . Managing a global team, they need to have a good system or procedures to guide the ir teams in different countries with upda te information. 2.1 Key Issues in existing teams 2.1.1 India James conduct ed weekly conference calls with his entire team of 45 which beg in at 08:00 Pacific Standard Time. Problems arise for teams in India.......

Words: 1238 - Pages: 5

Premium Essay

Managing Transnational Teams

...0 Managing transnational teams Cultural heterogeneity within a team: A value or burden? Bachelor Thesis Organization & Strategy, 2009-2010 Name : Grace Bronmans Anr : 588850 Supervisor : Miranda Stienstra E-mail : gracebronmans@gmail.com Date : 11-06-2010 Nr. of words : 7967 Management summary Globalization has become an important aspect in business the last decennia. Companies’ competitive position is challenged by a globalizing market, and globalization is a natural development for growing companies to sustain their competitive position. When a firm enters the global market, management faces the challenge to work with transnational teams. International project teams are where most of the boundary spanning works in international enterprise goes on, making them a key factor in organizational success and an important catalyst for individual and organizational development. However, little is known about the management strategies on motivation of diversity, and existing information is scattered. Motivation is a key driver of performance, therefore it is important for management to know how they can influence motivation of transnational teams. This thesis will provide an overview of the effect of culture on the motivational strategy of management on transnational team motivation. This will be guided by the following research questions: RQ 1: How is......

Words: 9807 - Pages: 40

Premium Essay

Managing a Team

...on the article “Managing a Team vs. Managing the Individuals on a Team,” there are a number of points from the article that can be used to facilitate managing a team. One line from the article stood out: “Managing a team is not the same thing as managing the individuals that make up a team.” This statement is valuable because it’s one thing to ensure that a collective group of people can work together to achieve a collective goal. It’s another thing for a team to have a relationship amongst the members, understand what each other’s strengths are, what everyone is passionate about, and then utilizing each person in order to maximize everyone’s productivity. This is one step beyond ensuring everyone is working towards the same collective goal; this is ensuring everyone’s roles make sense from a productivity standpoint and the team’s efficiency and productivity is maximized. The second point that stands out: “What signals am I sending to other members, especially early on, about how the team should interact?” It’s crucial to set the initial tone of what the culture of the team will be, how team members will work together, and how everyone will communicate. Establishing this early on will provide full transparency and set precedence for members to follow. Otherwise, it’s very easy for miscommunication to be a common threat. If work-life balance is a priority to the team, this needs to be conveyed. If a communal creative process is vital to the identity of the team, then this......

Words: 265 - Pages: 2

Premium Essay

Managing Virtual Project Teams

...MANAGING VIRTUAL PROJECT TEAMS A research project submitted to the faculty of San Francisco State University In partial fulfillment of the requirements for the degree Master of Business Administration by Bryan Rolf Trautsch San Francisco, California December 11, 2003 Copyright (c) 2003 by Bryan Trautsch. CERTIFICATION OF APPROVAL I certify that I have read VIRTUAL PROJECT MANAGEMENT by Bryan Rolf Trautsch, and that in my opinion this work meets the criteria for approving a research project submitted in partial fulfillment of requirements for the Master of Business Administration degree at San Francisco State University. ________________________________________ Dr. Robert C. Nickerson Professor of Information Systems ________________________________________ Dr. Sam S. Gill Professor of Information Systems ABSTRACT MANAGING VIRTUAL PROJECT TEAMS Bryan Rolf Trautsch San Francisco State University Fall 2003 The purpose of the project is to explore the communications and collaborations issues associated with managing virtual project teams. In order to establish a better understanding of the problem, the paper evaluates virtual teams against more traditional collocated teams to provide some background and depth to the research. The method used in the research was in the format of a questionnaire consisting of six questions. The questionnaire was delivered via e-mail to various project managers with virtual project team......

Words: 11404 - Pages: 46