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Evaluating the Information System of “Grameen Bank”

In: Business and Management

Submitted By rshima92
Words 2489
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Evaluating the Information System of
“Grameen Bank” -By NINJAS

Submitted By:
Name: Muammer Mubarak
ID :1210868030 Name: Raisa Sigma Hima
ID: 121 0509 030 Name: Sadman Arif Raihan Dipto ID:121 1235 030 Course: MIS-105
Section: 05 Submitted to: Adeyl Khan Department of BBA

North South University

Executive Summary:
Operating Softwares
1. Windows XP (for general official purpose)
(Memory 300MHz; RAM 128 MB;VGA (800X600 or higher); Hard Disk 1.5GB)
Features:
Windows Firewall; Internet Connection Sharing; Integration with UPnP, NAT traversal APIs; Software Restriction Policies; Credential Manager; smart card
PKI
2. Windows Server 2008(resource management purpose)
(Memory 1.6GHz; RAM 1GB;VGA (800X600 or higher); Hard Disk 20GB or higher)
Features:
Minimum installation for DHCP, DNS or print server; RODC; Network Access Protection; Server 2008; Role-based installation
Application Softwares
1. GBanker:
(Memory 1GHz; RAM 1GB; VGA (800X600 or higher); Hard Disk 5GB or higher)
Features:
Flexibility; Multi-Branch; Selecting Module; Initial Entry; Continuity; Information Backup

2. Grameen Accounts
(Memory 1GHz; RAM 1GB; VGA (800X600 or higher); Hard Disk 5GB or higher)
Features:
Information Management; Code Entry (Account, Reconciliation Purpose, Department); Define Report Header; Daily voucher Entry; Cashbook; Trial Balance; Cash flow statement; Balance Sheet
3. Grameen Inventory System
(Memory 1GHz;RAM 1GB; VGA (800X600 or higher); Hard Disk 5GB or higher)
Features:
Information Management; Items Code; Suppliers Code; Reports; Store Balance; Daily Material receive
4. SAP
(SAP IDES (Internet Demonstration and Evaluation System; Pentium 3/Pentium 4 with any CPU; 2*40 GB HDD; RAM512 MB; DVD Drive)
Features:
Real-time; Engage customers; end-to-end; Simplifying configuration; optimal business decisions; manage compliance
5. GNUCash
(Memory 1GHz; RAM 1GB; VGA (800X600 or higher); Hard Disk 20GB or higher)
Features:
Double Entry; Checkbook-Style Register; Scheduled Transactions; Reports, Graphs; Income/Expense Account Types; Small Business Accounting Features

Declaration of Originality:
We hereby certify as follows:
We have read the student regulations currently in force. We understand the rules of plagiarism and we understand the sanctions that may result from the violation of these rules. Plagiarism is a contravention of the student regulations and will bedealt with under student regulations. This assignment has not been taken from the work of others and acknowledged within the text of our assignment. It is entirely our own work, meaning that we have done all of the reading, research, note taking, and writing required to create the final submitted assignment.
Group members:
Muammer Mubarak
Raisa Sigma Hima
Sadman Arif Raihan Dipto

Company guide certification:
I, Md. Mufakkhar ul Islam, Senior Principal Officer of international department of Grameen Bank certify that the project on “Evaluating the Information System of Grameen Bank” was done under my guidance.This is an original project.

Md. Mufakkhar ul Islam
Senior Principal Officer
International Department
Grameen Bank
Mirpur 2, Dhaka-1216
Ph-9005265,EXT-1193
E mail- islammufakkharul@yahoo.com

Acknowledgement:
First of all, we would like to thank the Almighty for blessing us with the ability to work properly.
Special gratitude to our respected instructor Adeyl Khan for giving us the opportunity to work on such a wonderful topic. Without, his supervision and support this work would not have progressed. His support is indeed appreciated.
Last but not the least; we would like to thank Joy Debnath, ID# 1220330042, student of CSE department of NSU for giving us some technical support and guidance.
The whole program really brought us together to appreciate and respect the true value of friendship.

Table of contents

Title Page Page
Operating systems used by the organization ………………………………………………………………… 08 (Windows XP and Windows server 2008)
Application Softwares ………………………………………………………………………………………………………… 10 (GBanker, Grameen Accounts, Grameen Inventory System)
Commercial Solution…………………………………………………………………………………………………………… 13 (SAP)
Open source Solution…………………………………………………………………………………………………………… 14 (GNUcash)
Recommendation………………………………………………………………………………………………………………. 15
Appendix ………………………………………………………………………………………………………………………… 17 (company profile template, bibliography)

Operating system used by the organization
1. Windows XP (for general official purpose)
Features
* New networking features including Windows Firewall, Internet Connection Sharing integration with UPnP, NAT traversal APIs. * New security features such as Software Restriction Policies, Credential Manager, Encrypting File System improvements, improved certificate services, smart card and PKI support. * Windows XP SP2 introduced Data Execution prevention, Windows Security Center and Attachment Manager. * A number of kernel enhancements and power management improvements * Faster start-up, logon, logoff, hibernation and application launch sequences * Network Access Protection client

System requirement
Memory 300MHz
RAM 128 MB
Video adapter super VGA (800X600 or higher)
Hard Disk 1.5GB or higher

Advantages * It supports most of the hardware without need of external drivers. * It supports wireless networking * Windows XP offers universal plug and play features * Support. Almost everyone has experience with it, so they will be able to offer support for it, and help you with problems. * Ease of use. Though ultimately debatable, most people find XP easier to use, or have no desire to spend time learning to use Linux.
Disadvantages
* Security loopholes exist in it hence it is easily affected by virus and spyware. * Older DOS programs may not run on this version. * Prone to crashes and hence unstable. * Windows XP features support for only up to 4 GB (gigabytes) of system memory.

2. Windows Server 2008(resource management purpose)
Features
* Server 2008 offers a Server Core installation, which provides the minimum installation required to carry out a specific server role, such as for a DHCP, DNS or print server. * Read Only Domain Controllers (RODC) * Network Access Protection * Server 2008, PowerShell can make some jobs quicker and easier to perform than going through the GUI. * Role-based installation is a less extreme version of Server Core.

System requirement
Memory 1.6GHz
RAM 1GB
Video adapter super VGA (800X600 or higher)
Hard Disk 20GB or higher

Advantages * Server and Desktop Virtualization * Improvements in the Group Policy Management * Introducing Performance and Reliability Monitoring Tools * Leveraging File Server Resource Manager * Introduction of Windows Deployment Services

Application Softwares
1. GBanker
For better performance and faster operation, the applications have been designed according to Relational Database Management System (RDBMS) using multi-tier architecture mode.

Features * Flexibility: Users need not to worry about the data directories anymore. * Multi-Branch: GBanker5.0 can operate as a host system in a multi-branch environment. Operators can perform each task like Portfolio, Deposit Banking, Payroll, Inventory, Fixed Asset and Accounting separately. But before performing the accounting day end process, the Portfolio day end process and the Deposit Banking day end process must be executed. All data entry works can be done simultaneously. * Selecting Module: GBanker5.0 allows the user to select the module they want to work with. Selecting a module requires selecting a particular branch. Every data is saved against the branch that was selected. * Initial Entry: To enter the initial information users do not need to enter into the modules. They can enter the information from the main menu. * Continuity: After finishing the work of a module the users do not need to close the software, instead they can select other module to perform daily work. * Information Backup: Users need not to pay attention for backup.

System requirement
Memory 1GHz
RAM 1GB
Video adapter super VGA (800X600 or higher)
Hard Disk 5GB or higher

2. Grameen Accounts

Features * Information Management * Account Code Entry: Details of account code- account code, account head, etc. * Reconciliation Purpose Code Entry: Reconciliation purpose code details- purpose code, purpose name. * Department Code Entry: Details of Department code- department code, department name, etc. * Define Report Header: Details of report header. * Daily voucher Entry: Details of Voucher- voucher no, department, account no, debit, credit, etc. * Reports:
• Cash book (Cash Receive and payment statement)
• Clean cash Book (cash and Journal transaction statement).
• Trial Balance
• Cash flow statement
• Income Expenditure statement
• General And Subsidiary Ledger
• Balance Sheet

System requirement
Memory 1GHz
RAM 1GB
Video adapter super VGA (800X600 or higher)
Hard Disk 5GB or higher

Advantages * Companies are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc. * Giving an overall picture of the company and acting as a communication and planning tool. * The effective management of customer data helps the company to perform direct marketing and promotion activities.

Disadvantages

* Privacy issues

* Maintenance

* Processing expenses and invoices in accounting takes more time than simply logging the expense on a spreadsheet software

3. Grameen Inventory System
Features
It Keeps store information used by the Branch office of Grameen Bank. Non-integrated inventory system is difficult to reconcile with accounting system. Accounted value and store value can be dissimilar. It strongly follows Material Received and Store requisition system. So it is easy to control both accounts and store department’s activity. * Information Management * Items Code: Item Code details-item code, item name, item depreciation, etc. * Suppliers Code: Suppliers details-suppliers ID, suppliers’ name, business license no, etc. * Reports * Store Balance * Daily Material receive

System requirement
Memory 1GHz
RAM 1GB
Video adapter super VGA (800X600 or higher)
Hard Disk 5GB or higher

Advantages * Inventory control functions. The Inventory System provides inventory information for products, including current quantities on hand, an out-of-stock threshold, and whether the item can be back-ordered and to what quantity. * Integration with the Orders System. The Inventory System provides pipeline components to check and update inventory during purchases. * Integration with the Catalog System. The Inventory System provides the same features and functionality as the Catalog System. For example, you can search inventory catalogs, import inventory catalogs, and export inventory catalogs.

Disadvantages * High Cost of Implementation * More Time-Consuming * Complexity

* Commercial solution
4. SAP
Features
* Provide real-time up-sell offers and profitable bundles * Engage customers – from the branch to online to mobile * Automate end-to-end processes * Simplify the configuration of products and services * Gain real-time insight into operations and risk * Make optimal business decisions * Proactively manage compliance and stay on top of new regulations

Advantages * Financial Performance Management: Discover how to invest in opportunities that allow you to control costs, determine the best strategy, and use real-time data to make immediate adjustments. * Risk and Compliance Management: Proactively monitor risks and internal controls to align strategy and operations, improve predictability, and sustain profitable growth. * Sustainability: Set sustainability strategies and execute against your objectives of minimizing risk and improving opportunities. * Customer Analytics: Gain insights into your customers and your sales organization to improve communication, performance, and profitability. * Customer Information Management: Provide a consistent customer experience across all communication channels. * Marketing Campaign Management and Customer Segmentation: Effectively analyze, plan, and execute every marketing activity through all customer touch points. * Sales Force Management: Provide the knowledge needed to turn customer insight into sales strategies that acquire, grow, and retain profitable relationships. * Charging and Billing Management: Implement real-time rating and fee models for banking services with integrated billing. * Price Optimization: Implement effective pricing strategies that can help you achieve your strategic goals - with a price optimization solution designed specifically for banking. * Loyalty Management: Approach customer loyalty management strategically to reward the right customers. * Lease Management: Capitalize on new global demand for leased objects by streamlining all business processes of the leasing lifecycle.
Disadvantages
* High Cost * A disadvantage of SAP is the high cost of purchasing and implementing this program. The company must purchase the software and hardware necessary to run the programs company-wide. * Complexity * Another disadvantage of SAP is the complexity built into the software. Most companies implement one feature or function of the software at a time, allowing employees to gain familiarity with the software before moving forward. The complete implementation process may take several years.

System requirement
SAP IDES (Internet Demonstration and Evaluation System
Pentium 3/Pentium 4 with any CPU
2*40 GB HDD
512 MB RAM
DVD Drive

* Open source solution
5. GNUCash
GNUCash is extremely flexible; the more you learn about it the more you can tailor it to suit your own needs. It supports accounts receivable and payable, invoicing, investment accounts, bank, credit and loan accounts, tax statements, reporting, graphs, multiple currencies, depreciation, tax tables and a lot more. It does not have a point-of-sale or payroll module, though you can use it to manage payroll for a small number of employees by manually entering tax and other payroll variables.

Features * Double Entry * Checkbook-Style Register * Scheduled Transactions * Reports, Graphs * Income/Expense Account Types * Small Business Accounting Features

Advantages * Free * Stock/Mutual Fund Portfolios * Database support * Home Banking Computer Information support * Multiplatform * Mortgage & Loan Repayment Assistant

Disadvantages * Cannot support large scale * Less function than commercial applications * Less developed

System requirement
Memory 1GHz
RAM 1GB
Video adapter super VGA (800X600 or higher)
Hard Disk 20GB or higher

Recommendation:
1. Grameen bank should upgrade the version of Windows XP, and do some work on security loopholes so that it won’t be affected by virus and spyware so easily.
2. Grameen bank should work on the privacy issues of Grameen Accounts, so that it will become easier to the employees to process expenses and invoices. And thus it will save their time also.
3. Grameen Bank should lower the cost of implementation of Grameen Inventory System and make it less time consuming.

As their application software GBanker has flexibility ,can be operated as a host system, and users don’t have to pay attention for backup, they can have better performance and faster operation. It will improve their banking system. GBanker is easy to use and it will catch the faith of the customers of Grameen Bank.
If the employees become trained before using this software, it will become less time consuming for Grameen Bank to perform each task like Portfolio, Deposit Banking, Payroll, Inventory, Fixed Asset and Accounting separately.

Gramenn Bank can use GNUcash as an open source solution.GNUCash is extremely flexible and one can tailor it to suit own needs. Employees can use it easily for receivable and payable, invoicing, investment accounts, bank, credit and loan accounts,reporting, graphs. So, Grameen Bank can use this software to improve their service. They can allow their employees to have a small training on GNUcash and they can easily use it to give better banking service. As Grameen Bank gives loans for small businesses, this software will help them on this particular service. As the software is free, they just need to have 20GB Hard Disk.

APPENDIX

Company profile template:

Name of the Company | : GRAMEEN BANK | Address | : Grameen Bank Bhaban
Mirpur - 2, Dhaka -1216
Bangladesh | | | | | Type of organization | : Not for profit organisation | Type of Business | : Service | Established in | : 1976 | | | main issues | : Helping the poor | | | Business Model | : Decentralized | Organizational Structure | : Decentralized | Major businessActivities | : Grameen Bank provides credit to the poorest of the poor in rural Bangladesh, without any collateral. | | | | | Major Customers (current) | :Poor people, especially women. | | | Vision Statement | : Eradicate poverty in the world by accelerating Grameen Social Business. | Mission Statement | : Enable the poor, especially the poorest, to create a world without poverty. | | | Business Strategy | : Diversification | Economic Intent | : Not for profit making | | | Current Assets: Fixed Assets | : 1490 Million Tk. | Number of Branches: | : 2565(last update) | | | | | Workforce | No. Of full-time employees 22128No. Of part-time employees9082 | Bibliography:http://www.grameencommunications.org/index.php/G-Banker/about-g-banker/…...

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