Premium Essay

Employee Selection

In: Business and Management

Submitted By norzaini
Words 7061
Pages 29
Personnel Review 28,1/2 134
Received October 1996 Revised/Accepted October 1997

Employee selection: a question of structure
Jean M. Barclay
Glasgow Caledonian University, Glasgow, UK
Keywords Employee selection, Interviews, Selection, United Kingdom Abstract The first part of a larger study into organisations’ use of structured interviewing techniques. Discusses reasons for continued popularity of interviewing in selection, despite its shortcomings. Considers the use of two structured interviewing techniques to improve selection: behavioural and situational questioning. Presents the findings of a large scale survey of UK organisations’ use of these techniques. The use of structured interviewing is rapidly increasing and is used by all sizes of organisation. Behavioural interviewing is being used more than situational interviewing, and many respondents use both techniques. Structured techniques are most commonly used for management posts. Discusses links with competency based HRM and roles of line managers and HR specialists in selection. Areas for further research are outlined.

Introduction Interviewing is still the most commonly used method of selection in employment, in spite of the fact that many studies have shown it to be a very flawed technique. Given the preference of managers and human resource practitioners for interviewing, structured interviewing techniques have been suggested as a means of improving validity. Much of the research into these interviewing techniques is experimental in nature, and the aim of the present study was to identify and explore the use of two particular structured interviewing techniques by various organisations in the UK. This is seen as the first stage of a larger study. The next stage will provide more detailed analysis of how the techniques are introduced and applied, together with benefits and problems in practice.…...

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