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Emergent Care

In: Business and Management

Submitted By bdls2020
Words 1287
Pages 6
As a Chief Operating Officer of New Guinea Medical Campus, I am responsible for the 15-bed Emergency Room (ER) and its performance. There have been many complaints within the last year regarding inadequate patient care, poor ER management, long wait times, and patients being sent away because of lack of space, staff, or physicians to provide appropriate care. I have come up with a strategic plan that would allow the ER to overcome the shortcoming and to increase performance. 1. Diagnose the root causes of the complaints about the clinic
As the Chief Operating Officer (COO) of New Guinea Medical Campus, there are many responsibilities that fall under the position that holds one of the highest executive positions of an organization. This position reports to the Chief Executive Officer (CEO). The COO’s responsibilities coincide with the needs of the CEO and the organization. Responsibilities and roles of the COO are many and include the daily operations of the facility, the development and design of the operations and to implement efficient and effective management that aligns with the goals of the organization. As a healthcare professional this operating officer must set ethical standards and guidelines which they themselves abide by and also integrate it into the organizational culture and the employees’ expectations. “Ethics complement and balance legal guidelines. Ethics are a set of moral principles that serve as a guiding philosophy for behavior. Most professional practice acts adopt the related profession’s Code of Ethics within their legal guidelines” (Drench, Noonan, Sharby & Ventura, 2007).
Concerns and issues are to be handled and strategies implemented to solve these concerns in a timely manner. Duty or reasonable care is also the responsibility of the medical staff and governing board must be aware of the respondeat superior theory, in which the…...

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