Premium Essay

Decision Making Strategy

In: Business and Management

Submitted By samy20
Words 2355
Pages 10
1. Introduction
Decision making is a very critical and major role for a manager. There is a continue flow of information and process run through and achieve the right Decision. Here I am going to mention and analysis of the two decisions that my manager has taken. How the decision will help her and meet the organisational benefits. Also I would like to demonstrate how all the learning process of decision making will reflect my own work and practice as a assistant manager.

2.1 Overview of Organisation
My company name is Housing & Care 21, established in 1964. It’s the UK’s largest non-profit care provider and a national leader in providing innovative, affordable housing for older people. Also it works closely with local communities to develop new services that meet the needs of older people and neighbourhoods. It has over 28,000 customers and delivers more than 80,000 hours of home care by 6500 members of staff. It has turnover £200m and chairs the national Housing and care Dementia research Consortium. It acquired Claimer Care Group Plc. in 2009.The company invests in A* rated vocational qualifications centre so our staff can fulfil their potential and giving them the skills to provide the best possible services to the residents and service users.
Housing & Care 21 promotes choice and independent for older people through a range of care, health and housing services and accommodation. Its expertise includes retirement housing, care and support services, dementia services and partnerships with customers, commissioners also others who share the company values.

2.2 Example of Two decisions that has been Taken by Manager
Here I would like to mention two decisions that employed by my manager.
Decision1: End of September 2013, at Chelsea and Westminster branch few more new customers joined. In a short notice we need 3 employees. It would be lengthy and costly…...

Similar Documents

Premium Essay

Decision Making

...cost-led and attempts to provide an adequate level of service. By contrast the demand chain approach is a broader view of relationship management taking a view that the two overlap and that effective management is to integrate the two. Originality/value – The paper focuses on the increasing importance of demand chain and supply chain management decisions. Keywords Supply chain management, Cost effectiveness Paper type Research paper The role of demand chain management 75 A glance at today’s financial pages suggests that it is those firms that consistently and persistently manage their cost structures that are seen as the achievers. There also appears to be a popular notion that an effective supply chain alone will ensure adequate customer satisfaction through reducing costs, and therefore, prices. At the same time, it will also meet shareholder performance expectations for profitability, share price growth and dividends. Sainsbury (the UK former market leader in food retailing) noted in the late 1990s in its annual report, the positive impact on overall profitability of increased logistics productivity and saw this as a key corporate strategy. This reflected a business model dominated by a downstream oriented supply chain, assuming a relatively “steady state” amongst its customers. The problems that Marks and Spencer, and to a degree Sainsbury, experienced during the 1990s were not because they mismanaged the operational effectiveness of the business, but rather because they......

Words: 8252 - Pages: 34

Premium Essay

Decision Making

...company will increase in value and it liquidity. So they can get a return on their invested capital. In addition, venture capitalist will provide information, resources, technical help and contact to help a company be successful. There is some disadvantage as well. Such as Ventura plc will get 55% of ownership in the business and they will also take a position on the board of directors and will their power to make a decision in the business. The director may loss their control in the company. Usually Ventura plc wants to exit from the business within three to five years. So if the directors set a business plan which take longer timetable before providing the liquidity then Ventura plc in not the right place. The company must have to make a certain amount of money for the payment of capital, interest, and dividend which will create pressure to the company. Most of the time when they realise their capital has gain always they sell their position in profit to the company. Again Ventura plc is a good opportunity for the business. But it will be risky decision to give them 55% of the ordinary share capital. The directors should look other sources of financing which is available for them. Evaluation for four alternative sources of external finance External sources of finance are from sources that are outside the business. A small business man can borrow money from private source, for that they do not need to pay interest. Loan from the bank on the term of limited......

Words: 2819 - Pages: 12

Premium Essay

Decision Making

...Decision Making Case Study Ciera Butts HCS/514 September 2, 2013 Michael Curtis Decision Making Case Study A major compound in managing an organization, resources, and staff members is an effective decision-making. Daily, managers may make dozens of important decisions that affect the operations, quality, and success of their organization. Not all managers have the natural ability to be effective decision-makers however that does not mean this is an unattainable skill. This skill can develop and improve to help managers make the most of their formal decision-making with the use of tools and intelligent use of resources. The standard definition of decision-making is; the process of mapping the likely consequences of decisions, working out the importance of individual factors and choosing the best course of action to take ("Definition of decision,"). Decision making takes qualified managers to determine what is the proper decision to make based on the information given and problems that may needs to solve; never cut and dry. Although decision-making is a job usually by the higher end of the pyramid, the bottom rung of the ladder can make it as well. Only a small portion of the company and other decisions may affect the whole company and the health of the patients by the decisions that are made. When facing many barriers making decisions, health care managers need as much help as they can get. With the advancement of medical technology comes the advancement in......

Words: 1290 - Pages: 6

Premium Essay

Decision Making

...MULTI-CRITERIA DECISION ANALYSIS, VOL 5, 39-57 (1996) Multi-Attribute Decision Support in the Event of a Nuclear Accident SIMON FRENCH School of Computer Studies, University of Leeds, Leeds LS2 9Jb U.K. ABSTRACT Retrospective studies of nuclear accidents such as those at Three Mile Island and Chernobyl have emphasized the need for preparing structured decision support methodologies for use in any future emergency. This paper discusses the multi-attribute aspects of such decision support, i.e. methods for supporting decisions when there are several conflicting objectives. Considerable progress has been made in application of these methods over the past 4 or 5 years. In particular, the decision-conferencing format has proved successful in helping senior decision makers understand and deal with the issues that arise in considering long-term countermeasures made. Within the RODOS project, a European initiative to build a decision support system for emergency response, multi-attribute value and utility techniques for short-term and medium-term countermeasures are being developed. However, much remains to be done, particularly in relation to the incorporation of uncertainty when there is a risk of an imminent accident. KEY WORDS: Bayesian decision analysis; decision support for environmental emergencies; decision trees; multi-attribute resource allocation; multi-attribute utility analysis; multi-attribute value analysis; radiation protection decisions; RODOS 1.......

Words: 10197 - Pages: 41

Premium Essay

Decision Making

...MANAGEMENT’S DECISION MAKING – VINAMILK CASE STUDY TRUONG THUY CHUNG BACHELOR OF BUSINESS (ACCOUNTING) HONS HELP UNIVERSITY COLLEGE October 2011 i THE IMPACT OF ACCOUNTING INFORMATION ON MANAGEMENT’S DECISION MAKING – VINAMILK CASE STUDY By TRUONG THUY CHUNG Graduation Project Submitted to the Department of Business Studies, HELP University College, in Partial Fulfilment of the Requirements for the Degree of Bachelor of Business (accounting) Hons OCTOBER 2011 ii DECLARATION I hereby declare that the graduation project is based on my original work except for quotations and citations which have been duly acknowledged. I also declare that it has not been previously or concurrently submitted for any other course/degree at HELP University College or other institutions. The word count is 10,036 words. _____________________ TRUONG THUY CHUNG Date: 17 October 2011 iii ACKNOWLEDGEMENT First and foremost, my sincere gratitude is dedicated to my supervisor – Ms Nguyen Van Anh. Thanks for your strong support, guidance, intuitive comments and also motivation through the process of completing this thesis. In addition, I would like to send my gratitude to the International School and HELP for giving me an opportunity to conduct my study in my favorite area. Thanks to all my family and friends for your supports, helps and motivation and made it possible for me to complete this study iv THE IMPACT OF ACCOUNTING INFORMATION ON MANAGEMENT’S......

Words: 11081 - Pages: 45

Premium Essay

Decision Making

...Questions: Decision making is one of the management important functions. How do managerial accounting tools assist management in making effective decision? Managerial accounting is an integral part of management that deals with identifying, presenting, and interpreting information used for strategies, decision making, resource optimization, employee information, and control of activities, information of associates or other external user information.( Bricin, 2011) Managerial accounting is a field accounting that provides economic and financial information for managers and other internal users. It also applies to all types of businesses, includes corporations, partnerships, proprietorships, and non-profit. Managerial accounting absolutely completing all management functions such as planning, directing and controlling. In managerial accounting, decision-making may be simply defined as choosing a course of action from alternatives. If there are no alternatives, then no decision is required. A basis assumption is the best decision in the one that involves the most revenue or the least amount of cost. Any manager or business owners are faced with countless decisions every day. Managerial accounting information provides data-driven input to these decisions, which can improve decision-making over the long term. Managers can leverage this powerful tool to help make their business more successful by understanding how management accounting benefits common business decision......

Words: 817 - Pages: 4

Premium Essay

Strategies for Decision Making: Definition of Critical Thinking

...Strategies For Decision Making: Definition Of Critical Thinking Definitions Conceptualizing- If you have an idea for something, or if you understand something fully, you conceptualize it. Analyzing-Is to study or examine something carefully in a methodical way. Synthesizing- The combining of two or more things to create something more complex. Definitions in My Own Words Critical Thinking- When an individual can analyze a situation or problem gathers all information and makes an informed decision. Conceptualizing- Thinking of an idea or concept. Analyzing-To thoroughly look over something. Synthesizing- When more than one idea is combined When I applied this type of thinking in my own life Conceptualizing- I fully understand the process for the issuance radio equipment to the Afghanistan government. In order for the Afghanistan military and police units to receive radio equipment they must, first submit a formal request to the Afghanistan Ministry of Interior (MOI), if approved the MOI sends request to the Afghanistan Ministry of Interior (MOI) Logistics Officer, who review to see if he have requested equipment on hand. If equipment is on hand at his/her level they will issue equipment to the requesting unit. If, equipment is not on hand the MOI Logistics Officer will forward request to the U.S Military at Resolute Support Headquarters, who will review request and either approve or...

Words: 815 - Pages: 4

Free Essay

Decision Making

...Ques: What are the reason why two perfect individual are never two perfect couples. with the 7 decision making process solve the problem.   The 7 decision making processes are:   1. Define the problem 2. Identify limiting factors 3. Develop potential alternatives 4. Analyze the alternatives 5. Select the best alternatives 6. Implement the decision 7. Establish a control and evaluation system Introduction A perfect marriage may be an illusion although the people involve may be perfect individual in their own right. This situation may arise because the two may be considered as two different captains who have now come together to pilot a ship. Each comes on board with their own ideology and conceptions; as such differences are likely to occur. With this in mind it is important to note that problems are bound to occur in marriages. Case scenario Take for instance the case of a couple who have been married for 7years and filled with problems. The man is a very renowned minister of the gospel and the woman Medical Doctor. In the eyes of the public everyone see them as the wonderful couple but deep within themselves they realize that all was not well with their marriage. In the beginning, the couple were able to get along with each person trying to complement the effort of the other to make the marriage work. They enjoyed one another’s company because they were both meeting each other’s expectation. The couple also spent a lot of time together during the early......

Words: 1304 - Pages: 6

Premium Essay

Making Decisions

...Making Decisions I found in my review of the literature the following statement from the Enchiridion, where Epictetus notes: “In life, there are things you control, and things you do not control. Focus on the things you control.” to be very enlightening. The knowledge of Epictetus’s teaching comes from the Enchiridion (Epictetus, 1991). I was recently provided the opportunity to pursue a new job opportunity, and based on the note from Epictetus along with the constraints of my own decision making I decided to focus on the things I control and pursue what could be a once in a lifetime job opportunity. Initially I had limited information concerning the position, which was a Service to Armed Forces Regional Manager with the Red Cross. In addition to the normal questions like salary, hours, and scope of responsibilities I was also very concerned having recently retired from the Air Force to spend more time with my immediate family if I would have to deploy. Being more than qualified for the position I wasn’t worried about my capabilities for the position, but I was concerned about my level of commitment in fully pursuing the opportunity. Currently my life is very busy with my regular job, running a chapter of a non-profit organization that helps Wounded Warriors resocialize and heal through paddling sports in the city that I live in, and working on Master’s degree in Project Management. Ultimately, the idea of adding one more thing that could take away even initially......

Words: 1442 - Pages: 6

Premium Essay

Decision Making

... DECISION-MAKING SYSTEMS 1. Explain the importance of decision making for managers at each of the three primary organisation levels, along with the associated decision characteristics. * Meaning of decision making * Decision making is a process of selecting the best among the different alternatives. It is the act of making a choice. There are so many alternatives found in the organization and departments. Decision making is defined as the selection of choice of one best alternative. Before making decisions all alternatives should be evaluated from which advantages and disadvantages are known. It helps to make the best decisions. It is also one of the important functions of management. Without other management functions such as planning, Organizing, directing, controlling, staffing can’t be conducted because in this managerial function decision is very important. According to Stephen P. Robbins, “decision making is defines as the selection of a preferred course of action from two or more alternatives.” * Importance of decision making * Implementation of managerial function: Without decision making different managerial function such as planning, organizing, directing, controlling, staffing can’t be conducted. In other words, when an employee does, s/he does the work through decision making function. Therefore, we can say that decision is important element to implement the managerial function. * Pervasiveness of decision making:  the decision is......

Words: 823 - Pages: 4

Free Essay

Decision Making

... Strategies for Decision Making Student’s Name University Affiliation Strategies for Decision Making What type of moral reasoning was the police officer using? The moral reasoning that is used by the police is one that is highly inclined to law. The moral reasoning can be related to Kant’s theory which is one of the theories under the deontological theories that judges an action as being either right or wrong not on the basis of the consequences of the action but on the basis of whether or not the action meets the obligation of an individual. The laws provided that every individual in a country is subject to all the laws as provided by the constitution of the country. In this case, the footballer and his wife were supposed to comply with the road laws by respecting the light and also by avoiding the over speeding. The police officer thus uses this moral reasoning to give them a ticket since they went against their obligation according to law. What type of moral reasoning was the football player using? The footballer was looking at the situation in a totally different perspective and another point of moral reasoning from that of the police officer. The moral reasoning used by the footballer was the reasoning that is based on consequences also known as the teleological reasoning. This is the kind of reasoning whether the justification of an action goal oriented. Here the values are used as a major basis for making the argument. The football player justifies......

Words: 584 - Pages: 3

Premium Essay

Strategy Simulation Game: Economics for Managerial Decision Making

...Introduction This review paper shines a light on how vital the use of economic tools is in making managerial decisions as reflected in the simulation. Decision making process of management is described in different market structures. Just as it pertains to any for-profit business organization, the goal is to cut and maximize profits in each type of market structure. Based on the information provided in the simulation, Quasar Computers were involved in an extensive research in developing a pioneer product “the Optical Notebook.” In 2003, the company launched the first all-optical notebook computer and branded it the “Neutron”. This product is described as an energy saving optical technology with its rechargeable batteries capable of lasting up to three days; hence, transcending it into a leading technological product in its unique class. With the assistance of senior executives in the company, the decisions on operational and business strategies relative to a variety of market conditions are taken and discussed. Monopoly Quasar emerged as the only player in the market for its unique optical notebook computer; therefore, establishing a monopoly market structure. Within this monopolist market structure, maximizing profit tends to occur at the point where marginal cost equals marginal revenue based on the result shown by toggling the demand curve. In the initial scenario, it was presented that Quasar had the patent rights on all-optical technology for three years from the......

Words: 1205 - Pages: 5

Premium Essay

Strategy Decision-Making and Human Resource

... 2. FACTORS INFLUENCING CONSUMER DECISION 3 - 7 3.1. Process of Consumer’s Decision 3 3.2. Consumer Decision 4 3.3. Branding 4 - 5 3.4. Brand Awareness 5 3.5. Empowered Consumers 5 - 6 3.6. Types of Loyalty 6 - 7 3. Conclusion 8 4. References 9 How does a consumer decide if a marketer's brand is superior to others; does he make decisions in a linear, logical manner or in a circuitous, heuristic fashion? 1. INTRODUCTION In our contemporary world, an organisation strives hard to get their market share by competing with each other in terms of quality, price and timeliness of delivery. Moreover, due to increasing international trade changes such as free trade agreements, trade and manufacturing globalisation as well as privatisation, organisations are compelled to compete on both local and international fronts. Unless an organisation is able to satisfy the demands of consumers, it will not survive in such a competitive business world. Of recent, consumers are more cognizant of various brands of a particular product or service available. In general the consumers make a decision to buy any product or service if they are confident about the brand. This paper analyses how the consumer decides if a market brand is superior to others and whether he makes his decision in a linear and logical manner or in a......

Words: 2086 - Pages: 9

Free Essay

Decision Making

...Running head: DECISION MAKING Decision Making Bonnie K. Hinsdale Grand Canyon University BUS 660 November 24, 2010 Decision Making The purpose of this paper is to explore how a company can become an analytic competitor. Questions as to what are the sources of Decision Making to an analytic competitor will also be discussed. A discussion on how influential quantitative modeling is and its utility in business decision making will be summarized. Finally, a Christian view that presents an ethical perspective on quantitative modeling and decision making will be presented. In an ever increasing global environment, maintaining a competitive advantage can be sustained through quantitative modeling, which can make a company a viable analytic competitor. How Can a Company Become and Be an Analytics Competitor Competitors make it increasingly more difficult to maintain a strategic competitive advantage when exclusive technologies, products and services can be duplicated (Davenport, Cohen & Jacobson, 2005). Organizations are now framing their strategies to accomplish optimization of “key business processes”: serving optimal customers, optimize supply chains, and understand and create optimal financial performance (Davenport, et al., 2005, p. 1). Optimization strategies demand that organizations now gather extensive data and perform extensive analysis that will guide executives in the decision-making process. The data and the......

Words: 1870 - Pages: 8

Premium Essay

Decision Making

...Date- 21th May 2012 You have been assigned as a leader of a cross functional team of internal consultants to your CEO and the Board for your company. Your company is faced with dwindling profit and constant chaos due to: 1. Intense competition from local competitors 2. New entrants from China/Vietnam with very low prices 3. Increasing inventory of great products which used to be fast moving 4. Lack of coordination with supply chain decisions and customer demand from CRM 5. Customers of least profit getting maximum attention and more profitable customers defecting 6. Sales Force placing unreasonable demands coupled with production interruption 7. Lack of integrated and coordinated planning and control 8. Cost based pricing creating havoc in the profits 9. Escalating support costs and huge growth in indirect costs and 10. Lack of motivation , poor performance on the part of senior management and attrition Required: Q-I) Write a report to strategically fix all these problems with clear execution and implementation steps so that the organization is managed effectively and efficiently for excellence and regains profitability and high morale. You may also use all or most of the topics discussed and the 10 key takeaways. Solution: Leader of a cross functional team: A cross functional team is a team composed of more than three members from diverse functional entities working together towards a common goal. This team will have......

Words: 3959 - Pages: 16