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Classic Interiors Hnd

In: Business and Management

Submitted By lmcewan
Words 2174
Pages 9
Table of Contents Levels of Decision Making 2 Role of Office Manager 3 Financial Planning and Budgetary Control 4 Effective Delegation 5 Leadership Models 6 Bibliography 7

Levels of Decision making
Strategic and operational decisions differ in structure, time scale and risk. They also differ in the way they relate to objectives, strategic is in the way of forming the objectives, whereas operational offers the way of achieving the objectives.
Strategic
Strategic decisions are made by top management; they normally take into consideration the organisations long term goals and tend to cover a larger time scale (5years or more). Strategic decisions cover a broader area and are not very specific in details. They are a higher risk, mainly in relation to the financial side. In short, it is deciding upon the courses of action the organisation should follow to achieve its goals.
Classic Interiors could make a strategic decision to invest in more staff, specifically qualified interior designers; as the products they organisation offers mainly requires face to face services sometimes for long periods of time. The popularity of the organisation is increasing at a high rate and if they cannot continue to meet the demand rate of their clients the company will not be fully benefiting from the financial gain. This is a high risk decision as it will involve investing money and time into the right recruitment and training process, then continuous outgoing money for new salaries. There is no guarantee that the organisation is going to continue on the growth rate that it is today and that would carry a lot of uncertainty into whether or not this would be a successful investment into the company.
Operational
At operational level it can involve many, even hundreds of decisions; they are made by lower level managers. They are normally short term; monthly, weekly or…...

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