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Victoria’s Secret Change Management Process

Christopher Brown
ISCOM/472
May 20, 2013
Valorie Howard

Victoria’s Secret Change Management

Victoria’s Secret’s main market is the lingerie industry however; the specific categories for retail include Victoria Secret’s stores, Victoria Secrets beauty products and Victoria’s Secret lingerie catalog. The organization use the supply chain to gain competitive advantage within the retail industry and still considering three categories of improvement such as cycle time, quality, and cost concerns and developments. Cycle time measures the amount of time according to the unit using minutes and customer hours adding and subtracting one from another will not provide an average value (Tooling University, 2011). Quality reduces variation of processes surrounding targets to include goals, objectives, mission, and organizations vision eliminating faults, failures, and satisfying customer expectations (Shsu Ed, 2011). Demand media Inc. (2011) says “cost basis is defined as the amount of money originally put into investments before any growth or loss” (pg 1. para 1.).

The three categories of improvement enhance business productivity though facilitate challenges such as cycle time step is not a stand alone use to calculate lead time. The business must know the work in process to calculate cycle times. The many dimensions to quality and customer perception of quality are a factor to determine what is important in service and manufacturing processes. Cost is subject to many changes because of investment changes and stock changes. Victoria’s Secret organization can resolve improving resistance changes in the organizations business process through exploring and revising the content of projects and different aesthetics to build infrastructure and the change management process implementation (See Appendix…...

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