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Ccrb Team Building

In: Business and Management

Submitted By Josephwong88
Words 2147
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1. INTRODUCTION Singapore Prison Service invites all interested vendors for the provision of the services of a cognitive and behavioural profiling and training consultancy to conduct a one-day work effectiveness training programme. This is a single lot which will be awarded to a single vendor (herein termed as Contractor) according to the evaluation criteria.

2. OBJECTIVES A dynamic, ever-changing communications landscape has presented new and complex issues and challenges for the members of the Corporate Communications and Relations Branch (CCRB). As their roles and responsibilities evolve, it is imperative that every CCRB member understands the significance and influence of their individual professional functions and how these will impact the work that they do in enhancing and safeguarding SPS’ corporate image and the organisation’s stakeholders.

In view of the above, CCRB is looking to engage the services of a consultancy, specialising in cognitive and behavioural profiling based on neuroscience analysis and with expertise in experiential learning, to conduct a 1-day training workshop for its branch members between 1 Mar 2016 and 18 Mar 2016 with the following objectives:

A. To enhance the effectiveness of CCRB as a whole, progressing from a regular team to a high-performance team;

B. To cultivate a better understanding of each individual member in CCRB and how each individual’s strengths can complement each other at work and add value to the team; and

C. To identify potential weaknesses of the team as a whole, and discuss strategies to overcome them.

3. SCOPE OF WORK To achieve the above objectives, the consultancy is expected to fulfil the following scope of work and mandatory requirements:

A. Before the workshop

1) Profiling for all participants At least 7 working days prior to the workshop, the consultancy is expected to provide an online cognitive and behavioural profiling tool that allows all participants to have the time flexibility to complete the profiling survey.

2) Analysis of the profiling results

After the survey completion, the consultancy will analyse the consolidated responses and be prepared to recalibrate the one-day programme based on the profiling results and CCRB’s comments.

B. The 1-Day Workshop – Dates, Venue and Components

1) The consultancy must be able to conduct the 1-day workshop between 1 Mar 2016 and 18 Mar 2016. Should there be any change of dates, the consultancy must be able to accept the change as required by CCRB within 3 working days’ notice.

2) The programme must include:

a. A half day indoor programme from 9 am to 12 pm; and

b. A half day outdoor programme from 1 pm to 6 pm (i.e. on the same day)

(Please note that lunch and tea breaks need not be provided for)

• Both the above-mentioned components must be conducted and completed within the same day

3) The indoor venue will be determined and be provided for by CCRB while the outdoor venue, will be a government-owned venue such as one of the national parks. It must be opened to the public free of charge with no restrictions and for which, permission is not required from any organisation for use of the premises. Both the indoor and outdoor locations shall be venues with no cost involved.

4) Based on the analysis of the profiling results obtained prior to the workshop and existing participants’ profiles derived earlier from a cognitive and behavioural profiling tool, the consultancy will deliver a specifically calibrated 1-day training programme that comprises an effective balance of the following components:

a. Theory-based component

• The theory based component should enable the participants to have a basic understanding of how the unique individual profiles work singly and collectively, as a team in the context of CCRB and each member’s individual professional functional duties;

• Through the team’s understanding, knowledge, and internalisation of their profile mechanics, the participants would need to be able to achieve the objectives of the training programme and learn to use their strengths to mitigate their weaknesses in managing their various corporate communications and relations tasks;

• There must be interactive review sessions throughout the programme for participants to reflect and share their thoughts and experiences with the objective of distilling important lessons and action items that can be practically applied to their respective job functions to achieve greater efficiency and effectiveness at work; and

• It would be essential to improve the learning experienced by the team by including additional profiling tools to further enhance the individual’s and the team’s self knowledge

b. Experiential-learning Component

• There must be elements of purposeful interaction coupled with experiential learning to enhance the team’s overall experience with challenges to get the team to work together;

• The experiential learning component should mostly constitute outdoor activities with regular interactive review sessions for the participants to reflect and share their thoughts and experiences with the aim of distilling important lessons and action items that can be practically applied to their respective job roles to achieve greater efficiency and effectiveness; and

• The outdoor activities should be theme-based, requiring the individual participants to apply their cognitive and behavioural strengths to manage various communications and relations tasks within a designated team to achieve the activity’s objectives.

C. Value Added Services

The consultancy shall indicate in their proposals, if there are any value added services to be provided to the training.


Upon award and acceptance of the contract, the contractor must satisfy the following key deliverables:

A. The contractor must provide access to an online individual and team profiling tool (cognitive and behavioural tools that are neuroscience based) for all CCRB officers who have not sat for any previous profiling assessment and this must be done at least 7 working days prior to the workshop;

B. The contractor must complete the analysis and review the results with Director, Corporate Communications and Relations to recalibrate (if applicable) the programme requirements at least 5 working days prior to the workshop;

C. If applicable, after the recalibration, the contractor must submit the 1-day customised workshop programme to Director, Corporate Communications and Relations for endorsement at least 3 working days before the commencement of the workshop;

D. The contractor must implement the workshop programme based on the directions of Director, Corporate Communications and Relations and the eventual agreed date;

E. The programme must be conducted with 1 lead trainer and at least 1 co-trainer;

F. The trainers must be highly proficient and have strong relevant expertise, knowledge, and experience in planning, developing, and conducting both indoor as well as outdoor theory-based and experiential-learning training for clients in the public and private sectors;

G. The contractor must provide all materials required for both the theory and experiential learning components.

CCRB will assume that all interested vendors understand the above requirements and are committed to delivering them promptly with no deviations from the above listed requirements.

CCRB will not accept any failure of service and/or goods delivery based on disputes of technical industry jargons. In the event of any failure of delivery of service and goods required in the tender specifications, CCRB reserves the right to demand for the appointed consultancy to make good for the failures within CCRB’s assigned timelines.

CCRB reserves the right to disqualify any submission that deviates from the ITQ specifications.

All vendors are expected to submit written clarifications to the contact person whose details are listed at the end of this document before the closure of the ITQ.


The following information must be submitted to qualify for the evaluation. CCRB reserves the right to disqualify any incomplete submissions or submissions that deviate from the above-stated requirements:

A. A one-page (A4 size) background of the consultancy;

B. Track records of the consultancy in providing similar workshops for Singapore government agencies. The track records should include between 3 and 5 case studies of the training programme that is similar in nature to the requirements stated in this tender document;

C. A one-page (A4 size) on the track records and profile(s) of the proposed trainer(s) conducting the programme:

1) Work experience;

2) Track records in conducting similar training programmes for Singapore government agencies; and

3) Academic qualification and professional accreditations;

D. One page (A4 size) programme with the breakdown in timings and a short brief of the programme items and its desired achievements;

E. Offers must be submitted in the following table format:

|S/No. |Items |Offer (in SGD) |
|1. |Cost of Programme covering the following items: | |
| | | |
| |Cognitive and Behavioural Profiling for all participants | |
| | | |
| |Customised 1-day workshop (with indoor and outdoor components) for all participants | |
| | | |
| |All materials required for the workshop | |


The evaluation criteria are as follows:

A. Ability to meet requirements;

B. Track records of providing similar services; and

C. Cost.


Participating vendors must submit the following documents for evaluation:

A. Documents as stipulated in Paragraph 5;

B. Compliance Checklist (Annex A)

C. Price Summary (Annex B)


Vendors are required to key in the total price via GeBIZ by the closing date and time as stated in GeBIZ. The total contractual value shall include all relevant charges. Price shall exclude prevailing GST. Failure to quote in GeBIZ will mean disqualification from this quotation exercise.


All local vendors participating in this ITQ shall ensure that they have a Vendor@Gov account for the issuance of Electronic Invoices (E-Invoices). The Contractor for this ITQ shall issue only E-Invoices to the Singapore Prison Service. Hardcopy invoices will not be accepted. The account registration is Free of Charge.

For registration of an account, please log on to the website to download the application form and application instructions. For more info on E-Invoicing, please refer to website

In the issuance of E-Invoices, the Contractor shall select the Sub Business Unit as MHA 06.


A purchase order will be raised prior to commencement of services. Please indicate the PO number, ITQ reference no. and the following officer’s name when submitting the E-Invoice(s):

Name : Evelyn Chua Institution : Curriculum & Planning Unit, Prison Staff Training School


For any enquiries on the scope of services and tender content, please contact Sebastian Yang at 6546 9583 / 9628 9718 or email at

Annex A


Please indicate clearly below your compliance to each clause and sub-clause of the Specifications. Where you are not in agreement with any paragraph, you should give your counter-proposal in the “Remarks” column or in a separate sheet to be attached to this form. Where you fail to indicate compliance against any paragraph, it shall be deemed that you comply and your offer shall be evaluated accordingly. For each of the paragraphs which you have indicated non-compliance, you are to state in the “Remarks” Column the additional cost, if any, for your full compliance with the clause. If you do not provide the cost statement for non-compliance paragraphs, it will be deemed your response is non-negotiable and your tender will be evaluated accordingly.

|Clause |Title of Clause |Compliance |Remarks |
|No. | |(Please Tick) | |
| | |Yes |No | |
|1 |INTRODUCTION | | | |
| | | | | |
|2 |OBJECTIVES | | | |
| | | | | |
|3 |SCOPE OF WORK | | | |
| | | | | |
| | | | | |
| | | | | |
| | | | | |
| | | | | |
| | | | | |
|9 |INVOICING MODE | | | |
| | | | | |

Annex A

Please remember to attach this compliance document fully completed in the GeBIZ system as part of your submission.






Annex B


NAME OF COMPANY: ___________________________________________________


|S/No. |Items |Quantity |Unit Cost |Total Price |
| | | |S$ |S$ |
| | |(a) |(b) |= (a) x (b) |
|1. |Cost of Programme covering the following items: | | | |
| | | | | |
| |Cognitive and Behavioural Profiling for all participants| | | |
| | |9 Pax |S$ |S$ |
| | | |Per Pax |For 9 Pax |
| |Customised 1-day workshop (with indoor and outdoor | | | |
| |components) for up to 9 participants |Maximum of 9 pax for 1|S$ |S$ |
| | |day |Per Pax for 1 day |For 9 Pax for 1 day |
| |All materials required for the workshop | | | |
| | | | | |
| | |1 Lot |S$ |S$ |
|Total cost to key into GeBIZ Line 1: |S$ |
|(To exclude GST) | |

Please remember to attach this price summary document fully completed in the GeBIZ system as part of your submission.





DATE :…...

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