Premium Essay

Castle's Family Restaurnat Business

In: Other Topics

Submitted By Pillows
Words 1068
Pages 5
Castle’s Family Restaurant Business Assessment
Vidalena Rascoe
DeVry University

Introduction

Castle’s Family Restaurant have expanded in the northern California region with eight actively open restaurants. Jay Morgan concurrently holds the titles of operations manager and Human Resource manager for all eight restaurants commuting weekly to each store handling all managerial operations. With roughly 300 to 340 employees currently working in the eight restaurants approximately 120-136 are full time employees and 180-204 are part time employees. With the economy changing and the price of gas increasing, changes need to be made to accommodate the growing rate of Castle’s Family Restaurants and the employees they attain. An outside referral in the human resource department is necessary to help structure the interworking’s of Castle’s Family Restaurants and equip the company with positive changes that will improve the work flow. Items to review for improvement will be responsibility of operations manager, responsibility of HR manager, restaurant employee to management ratio, employee turn around and staffing, billing and payroll.
Theory
It is our intentions as HR consultants to minimize overhead travel expenses, incorporate better communications between management and employees and how to better organize the responsibilities of the HR manager from a central locations while still meeting the needs of the employees and the restaurants as a whole.

BUSINESS ASSESSMENT Name: Castle’s Family Restaurant
Type: Restaurant
Business size: Approximately 37-42 employees per. Establishment

The restaurant has managed to become a mini chain of restaurants along the northern California region opening 8 establishments and hiring over 300 employees. With the day to day worries and the monthly duties of managing a restaurant business appears to be steady all…...

Similar Documents

Premium Essay

Family Business

...The great Indian family business The Indian family business dates back to the latter half of the 19th century, which also marks the beginning of business in India. It is not surprising then that family-run businesses currently account for a whopping 95 per cent of all Indian companies. Considering that one-third of the companies listed in Fortune 500 fall under this category, including the currently second Wal-Mart, family businesses have indubitably cemented their place in the world economy. The Indian economy, currently in a state of rapid development, is burgeoning with innumerable small and medium-sized family-run enterprises. Family businesses in India initially started in the 1890s as a means to promote import substitution and attain economic freedom from the British. These enterprises were an integral part of India’s freedom struggle, and as part of the Swadeshi movement, got special treatment and subsidies from the government. The businesses consolidated their positions as near monopolies under the protective environment of the licence raj and their inefficiencies did not get exposed to the indefatigable market realities. Some of the prominent business families during the 1960s were the Modis, Thapars, Shrirams, Singhanias, Birlas, Wadias and Godrej. The new economic policy In 1991, India’s forex reserves dwindled rapidly and the IMF extended help but at a price, forcing India to open its markets to the outside world.......

Words: 1082 - Pages: 5

Premium Essay

Castle's Family Restaurants Stage 1

...INTROUCTION: Castle’s Family Restaurant is a rather small chain of family owned restaurants located in northern California which employs between 300-340 employees. Most of the employees work part time, and only about 40 percent work full time. Mr. Jay Morgan acts as the operations manager as well as HR manager, which requires him to travel to each location in order to take care of the recruiting, hiring, and also answer any questions that employees may have, and other responsibilities that are required for every day operations of each restaurant like counting money, bank deposits, reviewing financial transactions, monitor budget (Bureau of Labor Statistics, 2013). He is also responsible for payroll, for which he uses Excel spreadsheet combined with a computer application to print the payroll checks for employees. Mr. Morgan is in need to reduce his travel time and costs, be more efficient in his HR and payroll tasks, as well as having more time for his operations manager tasks. IDENTIFIED PROBLEMS: From this information, I could identify various problems that could be alleviated by they use of an HRIS program. The goal is to reduce or eliminate the need of use of papers like employees’ manuals, being able to retain employees, maintain former, current, and potential employees information within reach and safe, training employees, be able to manage schedules more efficiently as it changes each week for everyone, hiring, keep payroll and benefits up to date, having records of...

Words: 803 - Pages: 4

Premium Essay

Castle's Family Business Plan

...Castle’s Family Restaurant Business Plan: Stage III DeVry University Executive Summary The purpose of this business plan is to understand the restaurants business and its operations to improve its customer service and its employee relations. The Castle Family Restaurant has eight restaurants that operate under one regional manager that also acts as the Human Resource Manager for the restaurants. The goal is to develop a plan that can decrease the travel time of the regional manager so; that he, Jay Morgan, can save on gas due to high gas prices since each restaurant is located in the northern California area. The objective is to introduce a HRIS application and one vendor that can assist in the developing of the HR department and ease the transitioning of one individual HR manager to multiple employees. There are restaurants with profits in mind and provide the same food and service while the Castle’s Family believes in family, partnerships and developing relationships with one another for a great customer service. Introduction The Castle’s Family Restaurant has eight restaurants in northern California with about 300-340 employees. Most of the employees are part time with about 40% of them full-time. This business plan is to determine strategies that will eliminate the Human Resource position from Jay Morgan, so that he can reduce his travel time to all eight locations and to develop an HR department for the restaurants. In addition, the business plan is to......

Words: 1518 - Pages: 7

Premium Essay

Family Business

...Family business is a business in which, one or more members within the management team are drawn from the owning family. Family businesses can have owners who are not family members. Family businesses may also be managed by individuals who are not members of the family. However, family members are often involved in the operations of their family business in some capacity and, in smaller companies, usually one or more family members are the senior officers and managers. Many businesses that are now public companies were family businesses.Family participation as managers and owners of a business can strengthen the company because family members are often loyal and dedicated to the family enterprise. However, family participation as managers and owners of a business can present unique problems because the dynamics of the family system and the dynamics of the business systems are often not in balance.The interests of a family member may not be aligned with the interest of the business. For example, if a family member wants to be president but is not as competent as a non-family member, the personal interest of the family member and the well being of the business may be in conflict.Or, the interests of the entire family may not be balanced with the interests of their business. For example, if a family needs its business to distribute funds for living expenses and retirement but the business requires those to stay competitive, the interests of the entire family and the......

Words: 2356 - Pages: 10

Premium Essay

The Competitive Advantages of Family Business in the Business Industry Compared to Non-Family Business

...Successful Family Business 1 The competitive advantages of family business in the business industry compared to non-family business By Kateleen Louise L. Reyes En12 (Communication in English II) School Of Management March ,2013 Running Head: Successful Family Business 2 Family businesses are vital in every country and have an important role in our global economy. In many countries, family businesses control significant parts of the economy as well as the economic structure. Family businesses are icons of countries that show their hopes, dreams and entrepreneurial spirit; moreover they aim for self-sufficiency and wealth. Family businesses’ importance and significance were recognized recently but they are considered to be the most prevalent and pervasive form of business. Family businesses are businesses owned and controlled by families that also have at least one of the following characteristics: the business should have three or more active members, family control of 2 or more generations and the current generation intends to pass the business to the next generation of the family. Family businesses having three or more active members is one of the characteristics used to differentiate them from non-family businesses. Family members are more active in the involvement of the enterprise’s everyday activities whether it is the formal or informal employment of family members. Some use the terms “employment”, “involvement” and “activity” of family members or...

Words: 6586 - Pages: 27

Premium Essay

The Two Sides of the Family Business

...The Two Sides of the Family Business The Two Sides of the Family Business Many people may think it would be wonderful to run their own business. They can imagine the freedom of being their own boss, making the decisions in the day to day running of their company, and keeping the profits for themselves instead of spending their blood, sweat, and tears for someone else’s benefit. And if this was a family business? That can make it seem even more attractive. Working with loved ones, sharing in the fruits of your labors together. But this can be a very romantic notion, especially when we look to business outside of the United States. It is true that being part of a family business can have the advantages as stated above, but it also comes with its own list of hardships that may not be suffered by a non-family run company. There can be many pros and cons to both types of businesses, and with that means different types of strategies to overcome individual obstacles. This takes looking at both types of companies from the outside with an objective eye and seeing what the advantages of each are as well as the pitfalls. In the United States it can be decidedly easier to start up a business than in other countries. We have more access to capital than many other places, as well as things such as crowd funding, or even just working and putting money aside until we have enough funds for a startup. This however is often not the case in more disadvantaged areas, particularly in......

Words: 1037 - Pages: 5

Premium Essay

Family Business

...xiii x Part I Structures for Family and Business: Family Business Governance 1 Chapter 1 Maximizing Success through Professional Family Business Governance 3 Alexander Koeberle-Schmid Interview: Dr. Jürgen Heraeus, chairman, Heraeus Holding, Germany 3 Family enterprises are special 7 Sound family business governance 9 Best-practice recommendations 16 Important definitions 17 Chapter 2 Challenges to the Governance of the Family Enterprise 20 Ernesto J. Poza Interview: Mr. Bruce T. Halle, chairman, Discount Tire, USA 20 Family business governance is critically important 25 Challenges to family business governance 25 Which hat to wear: parent, owner, or CEO? 32 Simultaneous optimization of family-ownership and business 33 Best-practice recommendations 35 v PROOF Contents Chapter 3 Evolution of Governance Structures and Systems Ernesto J. Poza Interview: Julio Cazorla, managing director, family office, Grupo Landon, Spain 36 Evolution and sustainability 42 Effective governance is more than just structures 43 The long term 45 Evolution by design 48 The founder exits; a family office is started 50 The family assembly 52 The annual general meeting 52 Best-practice recommendations 54 Chapter 4 Responsible Ownership in Family Enterprises 56 Denise Kenyon-Rouvinez Interview: Franz M. Haniel, chairman of the board of directors, Haniel, Germany 56 Interview: Karl-Erivan W. Haub, chief executive officer, and Christian Haub, chief family officer and CFO, Tengelmann,......

Words: 6145 - Pages: 25

Premium Essay

Family Business Models

... Family business models This page intentionally left blank Family business models Practical solutions for the family business Alberto Gimeno Associate Professor in Business Policy and Director of the Advanced Management Program (AMP), ESADE Business School, Spain Gemma Baulenas Family Business Knowledge S.L. Joan Coma-Cros Family Business Knowledge S.L. © Alberto Gimeno, Gemma Baulenas & Joan Coma-Cros 2010 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2010 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth......

Words: 56393 - Pages: 226

Premium Essay

Castle’s Family Restaurant Business Plan: Stage Iii

...Executive Summary Castle’s Family Restaurant has been a highly successful restaurant operating in the northern California area for the last thirteen (13) years. As a family-owned chain, the restaurant as proven success by operating eight (8) restaurants under the family name. In an effort to continue achieving the high levels of success that it has experienced over the years and possibly expand further, certain aspects of the operation of the company will have to be controlled by technology. One such area is the HR process that has become a manual, time consuming, daunting process. Castle’s can improve their HR operations and support their growing company overall, by implementing a web-based HRIS. After much research and evaluating the needs of the organization my recommendation to help with automating the HR process would be Asentis. This web-based software would be an asset to the restaurant chain. It would assist the operations manager, Jay Morgan is carrying out his duties in a more time effective manner rather than driving from store to store to deal with HR issues. Asentis is secure, comprehensive, caters to the needs of a growing business and is very easy to use. Asentis will assist with the payroll process and other aspects of the business including scheduling, benefits management etc. Additionally, with a staff of 340 plus, having this system will allow for better scheduling which can also be tied into the payroll system once implemented that way. The......

Words: 2690 - Pages: 11

Premium Essay

Castle's Family Restaurant

...the tools to improve the company-employee relationship on multiple fronts. A valuable HCM solution may also assist with increasing employee satisfaction and motivation, as well as automate many of the tedious administrative tasks involved in managing human capital. When reviewing software options, it’s important to look for a solution that is customizable to address your company’s specific business needs, easily integrates with your existing payroll and HR software and collects data to produce valuable insights into retention patterns and workforce strengths and weaknesses. ADP Functionality ADP vantage HCM, is one of the most widely used software for HRIS (Human Resource Information Systems) in the United States. With the right training from management, employees would remain motivated and begin to enjoy the company while increasing their absenteeism, and their respect for their company while making the employee’s feel like they are a part of a family outside of home. The employees would start feeling a sense of appreciation. A happy employee causes a happier work environment. Business Assessment The ADP Vantage (HCM) is used for a company that has no more than 1,000 employees. That means that when starting a company that has less than 1,000 employees there is no need to panic but once you reach over the 1,000 employee mark you’ll then have to upgrade your system, provided that ADP has not already sent HRIS an email pertaining the upgrade itself. HRIS Vendor Choice A...

Words: 445 - Pages: 2

Premium Essay

Family Business

...Family Business Self-Assessment Family firms, even if often underestimated, are the backbone of the worldwide economy: it is estimated that in U.S. and Canada, the 90 percent of all the businesses are family-owned and the majority of the world’s most successful medium-sized companies are also family firms1. They employ the 48 percent of the work force and produce the 50 percent of the total GDP2. The reasons of the success of this type of business are numerous and different but it is crucial to understand that, the most of the time, it is the family itself the key factor which defines the outcome of the company. Family and business are tightly interconnected and have clear effects on each others, as the first is a precondition of the other: family has influence on the firm’s vision, behaviors, perpetuation, and growth. The dynamics inside the family shape the ones inside the business and it is easy to visualize the opportunities that this added value can create in a working environment: sharing the same values, entrepreneurial culture, mission and beliefs, having a common goal and a long-term commitment can really make the difference in the management of a business. These internal features create something that is perceived also externally, something unique that non-family businesses simply cannot replicate: that feeling of integrity and commitment, that confidence that costumers have in a family name and in a person, that sense of personal involvement....

Words: 1753 - Pages: 8

Premium Essay

Castle's Family Restaurants Stage 1

...Enterprise Value will not be expected to grow but will remain constant at $714,000,000. 3. The following are the key drivers of Value for this business model; i) Cost-efficiency The company will have to ensure a good balance between the cost of production and efficiency. This will go a long way in maintaining competitiveness in the market. ii) Growth effectiveness The company will need to grow in terms of equity, capital, revenue so as to avoid the drop in share prices and improve on investor and shareholder confidence. iii) Product innovativeness In a market where the social media is fast replacing the hitherto modes of greeting and expression, American Greetings will need to be more and more innovative in their products so as to remain relevant in the market. An increasing number of young people are using such media as Facebook and Whatsapp to exchange, share and communicate. iv) Customer Satisfaction American Greetings is working in a very competitive environment where many other companies are offering the same products as they do and so there is a need to focus on satisfying their clients with their quality products. v) Diversification of business Products In a very dynamic market as we have today, American Greetings need to diversify their business products to ensure a good spread of risk. This will ensure the business remains afloat even when some products such as Paper cards for greetings, Christmas and birthdays will become extinct as it appears to be......

Words: 879 - Pages: 4

Premium Essay

Castle Family Restaurant Business Plan Stage Ii

...Castle’s Family Restaurant Business Plan: Stage II April Reid November, 26 2010 DeVry University Mr. Morgan now that I have assessed your business needs I want to go even further and explain the details of the HRIS application I feel would be beneficial to you and your company Castle’s Family Restaurants. The HRIS I mentioned to you before that I feel would work best for you is the Management Information System (MIS). HRIS TYPE: The MIS system will allow for the eight stores to be connected to you at your location of work. You will be able to significantly cut down your time on the road away from the office as well as the gas that it is costing you in your travels. This will provide you with reports, current performance and historical information and it will also provide you with the ability to plan, control and make important decisions without having to travel to every store each week. You will also be able to conduct payroll properly by obtaining the information via the internet and shared information between each of the stores, by accessing the employees weekly work schedule from the comfort of your office. You will also be able to make the checks and have them processed in a timely manner for each pay period. MIS will also give you a transaction processing system, which simply records the routine transactions needed to conduct your business, such as shipping, or sales orders; and office automation systems, which are intended to increase the productivity of your......

Words: 795 - Pages: 4

Premium Essay

Castle's Family Restaurant Stage 1

...Castle’s Family Restaurant Business Plan DeVry University BUSINESS ASSESSMENT This is to assess the unnecessary travel costs of Mr. Morgan who works for Castle’s Family Restaurants which consist of eight northern California locations with approximately 300 to 340 employees and suggest a HRIS solution. The employees are made up of about 40% full-time and 60% part-time. As operations manager and human resource manager, Jay Morgan finds that he has a hard time maintaining all of the responsibilities that are required of him. He travels to each of the eight locations every week to take care of scheduling, recruiting, hiring and answering questions for the employees as needed along with the everyday operations of each restaurant. In addition, Mr. Morgan is responsible for payroll and is currently using an Excel spreadsheet and a computer application to print the payroll checks. Mr. Morgan is looking to reduce his travel time and expenses, complete his HR and payroll tasks more efficiently and allow him more time as operations manager. IDENTIFIED PROBLEMS I have identified several problem areas that a new HRIS could possibly benefit. Our goal is to eliminate the use of paper employee manuals, maintain potential, former and current employee records, manage schedules, recruiting, hiring, payroll and streamline product ordering and stock inventory records. I believe that the first need is to get a program set up that will manage the human resource and payroll processes. ...

Words: 462 - Pages: 2

Premium Essay

Castle's Family Restaurant Stage I

...Castle’s Family Restaurant Business Plan: Stage I Introduction Human Resource management teams work with the performance of activities such as bookkeeping, upholding policies and guidelines, employee performances, and ensuring that labor laws are enforced. Human resource managers utilize information systems to help in their daily duties of payroll, training, and organizations of personnel files. Human Resource managers develop and analyze functions that will determine the specific type of Human Resource Information system application is necessary to automate and create a strategic alliance for the Human resource department. The importance of determining the type of human resource information system application is to define which system can help make the business run more smoothly. A system is used to store, manipulate, analyze, acquire, retrieve and distribute important information. An HRIS system will help Human resource managers by providing them with more data on strategic levels and allow for the function of more efficient and better information for decision making. Business Assessment The Castle Family Restaurants has eight locations throughout Northern California. They currently have eight restaurants; only 40% of the employees are full time, with approximately 300-340 employees. In most traditional restaurants the food service managers are generally responsible for the daily operations of the restaurant. The Castle Family restaurant is currently being......

Words: 871 - Pages: 4