Free Essay

Caregroup

In: Business and Management

Submitted By angelmantle
Words 2524
Pages 11
Table of Contents
Executive Summary 2
Introduction 2
Core Issues 3
Diagnosis 3
Competing Values Framework 3
Evaluation of the Lessons 5
Recommendations 7
Appendix 8
Bibliography 10

Executive Summary
CareGroup is a result of a merger between three prominent and large hospitals that include, Beth Israel, Deaconess, and Mount Auburn Hospital. Although the major objective of this merger is to cater the vast population of the region with medical facilities; the first factor that encouraged this merger is the growing trend of merger in the industry, the price war in the industry is becoming highly complex and cost as a combined effort help hospitals to cut the cost significantly and deliver quality that will help them to improve immensely.
The major issue that the company is facing is regarding the network collapse that happened due to the improper efforts of a researcher while experimenting with an application. Furthermore, the role of the researcher while testing the new software, the employees that tried to handle the situation without sufficient knowledge, the dependency on the guru and the improper and outdated back system, played a vital role in making the situation more complex for the company. However, in order to tackle these issues or any such issues related to the company’s network is suggested to follow four methods that will help in reducing these issues.
The four suggestions include seeking help from external experts in handling network that will be more effective and time-saving as well. Furthermore, the company should upgrade its knowledge and stay connected with current practices in the business world. Secondly, the company is recommended to develop a continuing business and improvement process to stay connected with the competition and compete in a more proper manner. Lastly, risk assessment is important for the company as it will allow the company to mitigate risks.
Introduction
CareGroup is a result of a merger between three prominent and large hospitals that include, Beth Israel, Deaconess, and Mount Auburn Hospital. These three large medical institutions effectively collaborated with each other in forming this new organization in Eastern Massachusetts in the year 1996. Although the major aim of forming this organization is to cater the vast population of the region with medical facilities, however, there were three key factors that became the basis for forming this organization. The organization originally started operations with an objective to deliver support to the physicians and hospitals in the form of a care delivery system.
However, with the passage of time the organization has improved and evolved to become a confederation model that supports its affiliates with an opportunity to share some common services. The affiliates have the feasibility to use these services by either borrowing or purchasing. On the other hand, the organization has a decentralized structure that is committed to delivering quality and safety regarding patient care. As the organization is a result of a merger, therefore, the IT department of the organization made maximum efforts to bring integration between every department at every facility. The need for creating such a network was important and vital and with significant efforts a desired IT network was created. This network allowed every hospital involved in the formation of the organization to share a common system. This system later on became one of the most efficient IT systems in the industry and was regarded as the most advanced and effective network system in the country.
Core Issues
The major issue that the company finds itself facing is the network collapse that happened due to the improper efforts of a researcher while experimenting with an application that commands files are sharing. This issue later on became highly uncontrollable as it allowed terabytes of data to move easily across the network by copying data from surrounding networks in large volumes. The company is facing challenges in coping with this situation and the situation became worse after a few individuals tried to overcome the issue of handling the network. This situation eventually forced the company to seek external aid and the CIO immediately called CISCO for assistance. The chief information officer of the company is under real consideration for a solution to handle this situation properly. While doing so, he has learned a myriad of lessons that can be vital to developing suitable recommendations.
Diagnosis
This portion will diagnose the current situation and the events that played a vital role in framing the issue and bringing the organization into its current situation. The issue of the network collapse has occurred due to a series of incidents, and many players, or people are involved in this situation. In order to analyze the situation, the competing value framework will be used to identify the causes of the issue and what are the major provocations towards the scenario.
Competing Values Framework
The CVF framework has four quadrants that include competing, collaborate, control and create. Each quadrant has different dimensions that are important to fill in order to identify the right quadrant for the issue. The issue faced by the company has significant importance as the network collapse destroyed the integration between the hospitals and different units; therefore, the issue lies in the quadrant of collaborate. While assessing the situation in the collaborate quadrant, the purpose of the organization, the practices that led to frame this issue and the people involved in the scenario will be identified and discussed (Kim S. Cameron).
Purpose
The purpose of the organization is to bring stability in their information system and alleviate the network collapse that the company is facing in order to bring the activities back on track. The company’s mission is to deliver quality service to the patient that also needs to be quick and safe. In order to achieve this objective stability in the IT, network is important for the company as it allows integration and helps in running the operations smoothly. Stability in the network guides the organization in transferring information easily and makes the flow of information fast.
Practices
There are certain events or practices of people in the organization that caused a series of events and played a vital role in shaping this issue. The first and the most important event is the experimentation done by a researcher that created the network collapse. The researcher started testing the application for knowledge management designed to share files, but somehow due to some urgency, he left the process incomplete and left the file running. The file can transfer data at a large extent after locating the data. The data began to transfer across the network and in a while terabytes of data were running across the network causing a major issue for the IT department.
The issue became so vital that the IT department had to take some major steps in order to fix the situation as the organization was left with no alternative options to transfer information. The organization opted for manual techniques of transferring and managing information like notepads and telephones. As a whole, the company went back to the old methods of handling the organization and most of the employees that are young are not aware of such techniques.
In order to maintain the quality of the service and safety of the patients, the organization provided crash courses to the employees to make them aware of the old-fashioned methods or the generic methods quickly. Furthermore, few people from the team tried to identify the causes of the issue and went on to improve the situation without any consultation. The certain attempts of some employees to resolve the issue made it more complex and did not helped in solving the issue.
The CIO contacted CISCO, a company designed to resolve the issue related to IT and networking. The CISCO team identified that the system used by CareGroup is outdated and needed to be replaced. CISCO made it quite clear to the management that the backup system is quite outdated and will not be easy to fix as some major components and parts are missing.
However, the company has only one networking guru who also left, which placed the company in a rather difficult situation. The importance of networking guru is high as he is the only one who can handle such crucial situations, and the company is quite dependent on him. His departure made the company quite weak as they did not have anyone from the organization to replace him or do not have access to any other person who can replace him at a very short notice. This dependency of the company also played a vital role in making the issue more complex and situation worse.
People
The people involved in this situation include John Hamaka, who is the Chief Information Officer of the organization and maintaining network stability is his prime task. Besides that, there is no significant person involved in this issue, and it is John who is affected by the issue most and is seeking the solution.
Evaluation of the Lessons
The first lesson that John learned is about bringing external help to solve issues or seeking experts to configure the network more properly, and the organization should hesitate in doing so. This is an important lesson as every organization may face crucial challenges or issues that are quite complex and the company cannot possess every skill to tackle every issue. However, the company can spend on learning new techniques and hiring more employees to handle such issues whenever they arise. This can be a costly decision, therefore, organizations should seek help from experts outside the company and as they possess abilities to tackle such issues; their presence will be more helpful.
The second lesson is regarding dependency and it guides that organizations must not be dependent on a single employee for any activity and must possess a replacement. The organizations should hire more than one employee to handle every function as it will reduce dependency and will also guide in addressing issues with more comfort. As the organization had only a single network guru who left at a crucial time, therefore, this made the situation more complex. However, if the company had more than one network gurus, then the problem could have been tackled more appropriately.
The organization must update its systems and should remain up to date at every level in order to be more convenient to handle. This is the third lesson, and it explains that the working knowledge must be according to the current period as it allows the organizations to compete more strongly and operate more smoothly. However, the next lesson indicates that the firm should ensure that the researchers that are involved in experimentation must complete their task and handle every new technology with proper care. This is important as it will help in avoiding such situations in the future and will acknowledge more advances.
On the other hand, maintaining rigorous network change control can be effective and as the company initiated efforts by creating a control board who can handle and monitor the change in the networks more appropriately. This can be vital in the future and will help the company in implementing any change in the network more appropriately and thoroughly. However, putting limits on a customer-centric approach instead of treating it as an individual lesson must be incorporated into the change control process as it also talks about change in the network.
The lesson regarding adopting externalities is related to the third lesson of keeping up to date knowledge. This lesson also talks about remaining aware of the external environment and as keeping up-to-date in terms of knowledge, the company will have to view the external environment to learn new techniques and methods. This will obviously help in assessing the external environment and handling issues more closely. Besides that, the company must have backup plans or procedures that are trustworthy and should provide assistance in somewhat similar manner. This is important as unreliable backup procedures will make the situation even more complex in case of any issue.
However, the next lesson regarding component redundancy is also related closely to the previous lesson of having an alternate method that must be reliable. The relation is apparent as having extra components is also part of a backup plan and having up to date and reliable components are important for developing a strong backup. On the other hand, the last lesson of managing the life cycle of the network components is important, and it can be incorporated into the third lesson of keeping up-to-date knowledge. The IT department must ensure that the components are new and upgraded regularly in order to avoid such situations.

Recommendations
Need of External Experts
The company is recommended to seek experts like CISCO in case of any such issue related to the network. The significance of this move is that it will allow the company to handle the issues more properly and carefully by allowing experts to take the charge. Besides that, it will help in saving time and bring the system back on track without any further complexities. Secondly, this move will also help in evaluating and auditing the network system of the company and will make the company aware of its flaws. However, this move can be costly and can expose the company’s flaws in the network to an external authority (Michael Lewis).
Keep Knowledge Up-to-Date
Maintaining up-to-date knowledge is important in order to stay connected with the modern world techniques and enhance the network system with the passage of time. This will allow the company to serve the customers more effectively and stay competitive for a longer period. However, the access to the latest knowledge and techniques is not an easy task and can generate huge financial burden on the company (Paul Quintas).
Proper control over Change
The business processes are subjected to change with the passage of time, and the company should maintain an extensive change process that can incorporate the company with the changes in its operations and business processes. This move will allow the company to change continuously and become competitive and easily differentiate it from the competitors. Also, the business process and the network of the company can be upgraded properly through a proper change control system (Lawrence R. Walker and F. Stuart Chapin). (Exhibit 2)
Risk Assessment
The company should develop a risk assessment team that will help in addressing the future risks and will generate plans to handle the issues expected to occur. Also, it will guide in mitigating the expected risks that the company can face (Koller).

Appendix 1
Recommendations

Appendix 2
Business Process Improvement

Bibliography
Kim S. Cameron, Robert E. Quinn. Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. John Wiley & Sons,, 2011.
Koller, Glenn. Risk Assessment and Decision Making in Business and Industry: A Practical Guide, Second Edition. CRC Press,, 2005.
Lawrence R. Walker and F. Stuart Chapin, III. “Interactions among Processes Controlling Successional Change.” Oikos (1987): 131-135.
Michael Lewis, Nigel Slack. Operations Management. Psychology Press,, 2003.
Paul Quintas, Paul Lefrere, Geoff Jones. “Knowledge management: A strategic agenda.” Long Range Planning (1997): 385–391.…...

Similar Documents

Premium Essay

Your Medical Information in the Digital Age

...about medical conditions and drug interstored my lifetime medical record on actions, and share information with your ■ hbr.org Google Health and Microsoft HealthVault. (I share it with you on my blog – http://services.bidmc.org/geekdoctor/ johnhalamkaccddocument.xml – at my own discretion.) Whatever record system you choose, make sure it has robust privacy policies that keep you in control of your information at all times. This new world of connected health care has tremendous potential to increase both personal and systemwide efficiency. What’s in your interest complements what’s in the interests of the larger health care system as we all try to reduce costs and improve care. John D. Halamka is the chief information officer of CareGroup Healthcare System in Boston and the chief information officer and dean for technology at Harvard Medical School. This article was created in partnership with Harvard Health Publications. Reprint R0907A To order, see page 158. Tracking Your Health So is c i al H tor y De r Neve A personal health record can store everything from how often you work out to lab test results and medication lists. At minimum, it should contain: » Your name, date of birth, and vital statistics such as height, weight, blood pressure, and pulse rate » A list of emergency contacts, as well as contacts for all of your health care providers » Information about your health insurance » A brief history of your health, along with a list......

Words: 998 - Pages: 4

Free Essay

All System Down

...learned through them. Background and Analysis On October 1, 1996 three prominent hospitals in eastern Massachusetts merged together to form CareGroup. CareGroup was a group of health-care professionals that offered community-based primary care and a broad spectrum of specialty services. Merging hospitals had the opportunity to develop integrated services that could greatly improve the quality of health care as well as drive down costs. An unforeseen achievement had been the development of an integrated IT system that linked the entire organization together. CareGroup became a leading innovator in IT not only recognized as the best in health care, but the finest in any industry. 2) Then look at each item and think about how that item affects the other sides of the triangle. From a birds eye view the CareGroup IT systems were not only strong, but also the most advanced in the nation. The company enjoyed the best e-mail system, voice and wireless, data center and web-based infrastructure in healthcare. Their IT systems had handled 900,000 patient records dating back to 1977 and 3,000 physicians and 200 staff personnel processed 40 terabytes per day. CareGroup’s CIO John D. Halamka was also a key strength for the organization. His impressive resume and extraordinary background made him the most qualified CIO CareGroup could hope for. Halamka explains that the reason why he’ve been successful is because I know all the technologies, I program in 12......

Words: 1595 - Pages: 7

Premium Essay

Caregroup

...*  In 2002, the entire IT network for five Massachusetts hospitals and CareGroup providers went down for almost four days * We examine the repercussions of this network failure, and the technological and structural issues that led to the network collapse. * We also propose risk management strategies to avoid similar problems in the future, specific steps that CareGroup should take, and 10 key lessons to be learned from this case  * In 1996, five sizable hospitals in Massachusetts merged. * CareGroup was the team of healthcare providers who offered healthcare to this vast patient population. * The IT department of CareGroup needed to create an IT network that integrated each facility's numerous departments  * By 2002, the hospitals were brought together on a common system and shared what was believed to be among the most advanced network systems in the United States at the time  What went wrong? * In November 2002, a researcher in CareGroup was experimenting with a file sharing application * Upon finding that his wife was in labor, he suddenly left with the software running in an untested state * This new application began to explore surrounding networks and copied data in large volumes, eventually moving terabytes of data across the network * On November 13 2002, the entire network for CareGroup went down for almost four days * No one in the IT department was able to identify the problem- eventually field experts from Cisco were......

Words: 913 - Pages: 4

Free Essay

Bonus Scheme 2014

...CareGroup is a company that had been formed as a merger of three health-care professional teams providing the best quality care to patients in a highly organized manner. CareGroup is a large company with more than 13.000 employees and 2.000 medical staff, which focuses on primary care and a wide range of specialty services. Among their main strengths of CareGroup would definitely belong the total size of the company producing revenue with $1.6 billion with strong balance sheet. This factor will allow them to better deal with health maintenance organizations (HMO’s) and negotiate better prices (higher bargaining power). This power could also be used against the HMO’s while discussing new contracts. And finally strong balance sheet would allow them to spend more financial resources in developing integrated services within all their hospitals that can further improve the quality of provided services and care with possibility to reduce operational costs. Second key strength that I found within CareGroup is the integrated technology system that enabled this large and quite complex organization together. Another strengths was their integrated technology system which was providing the most advanced email system, data center, voice/wireless system and including personal health records. This integration led to significant reduction of IT operating expenses. On the other hand to manage such a large organization with high complexity and diversity offering many different health......

Words: 590 - Pages: 3

Premium Essay

Bi

...Hospital, the New England Baptist Hospital, and one or two others joined the merger to form the CareGroup System. Because the organizations that joined forces had different management styles, leadership, strategy, missions, visions, organizational culture, structure, and belief systems the merger soon plummeted financially and structurally. Decisions were at a halt and no one took a leadership role to facilitate order through balance of the multiple hospitals now merged as one. The government passed an act called the Balanced Budget Act of 1996 which set limitations and restrictions on Medicare. Insurance companies were beginning to lose there subsidized funds from the government. The CareGroup System was in trouble financially and if that was not enough management and seniors officers couldn’t get there act together. No long term goals were set and short term ones were rarely met. Adjusting to the newly formed merger was non existent in the organization and everyone was on a different page. This case identifies the problems BI and Deaconess had while trying to merge into one organization by revealing resistance from both sides. Paul Levy was brought in to interview with the case analysts to shed light on the event from his perspective while he was offered a senior executive position within the organization. How to Begin Situation The newly formed CareGroup System mainly structured by BI and Deaconess Hospital is in financial distress. The......

Words: 2439 - Pages: 10

Premium Essay

Bdic

...stem the tide of losses. This is important because as long as this aspect of the turnaround plan is successful, the plan will never succeed in the long run. (2) Manage the expectation of external stakeholders. This critical to ensure that Shareholders have a clear picture of the resources that will be required to handle the task and the employees will know what is required during the process. (3) Communicate through the organization the intended way forward. This will be required again to ensure that plans for the turnaround are transparent. (4) Focus on the improvement of the quality of health care provided and deal with the cultural issues that may prevent this from happening (5) Re-build trust among the different operating units of CareGroup in order for any turnaround plans to be implemented to work (6) Determine whether to retain senior management (7) Ensure implementation of any plans generated so that the previous state of inaction is not repeated. • How would you describe the situation that Levy inherited at the BIDMC? What challenge did he face? Why did previous turnaround efforts fail? The situation that Levy inherited was a complex one as there was an inherent issue of latency at the top levels of the organization which was observed by the fact that decisions were taken but not implemented. To compound this issue, the financial challenges experienced by BIDMC were mounting due to a plethora of internal and external forces. Ultimately it was observed......

Words: 1386 - Pages: 6

Premium Essay

Caregroup

...fill the hospital beds which led to closures of many hospitals. Therefore, Massachusetts hospitals realized to keep afloat they would need a strong balance sheet in the perceived future price war. It was under these circumstances CareGroup was formed in 1996 through a three-way merger. The merger brought $1.6 billion of revenues to them and made it the second-largest group hospital in eastern Massachusetts. The Beth Israel Hospital and the Deaconess Hospital integrated into a single hospital, while the Mount Auburn Hospital reported to CareGroup as a separate entity. CareGroup consisted of health-care professionals who were devoted to provide high quality personalized health care to their patients. They offered community-based primary care and provided specialty services close to where their patients lived or worked. CareGoup’s mission was to develop integrated services across the hospitals, improve the quality of care, and cut down the cost. Their hospitals and physicians participated in nearly all managed care and health insurance plans which allowed them to continue to deliver the same outstanding, personal care that their patients have come to appreciate and expect. One significant strength of the IT environment created at CareGroup before the collapse, was its ability to streamline the three main hospitals information into one system. When Mr. Halamka, a doctor and a Unix genius, took over the group in 1998, each hospital was running its own “homegrown”......

Words: 626 - Pages: 3

Premium Essay

Management Leadership

...Laudon Ch.5 Enterprise Software • Outsourcing Selection • System Procurement All groups to come prepared with this case: (any group can be asked to present & discuss) 8 Day 4(10) Wednesday, July 15, 2015 9-13 Day 5(11) Thursday, July 16, 2015 9-13 System Implementation • Implementation Issues • Implementation Process • Implementation Strategies • Change Management Post Implementation • System Support • System Evaluation • System Maintenance • System Security Readings: • CASE STUDY: Goyal Ch. 11 & Cisco Systems, Inc : Ch. 13 Implementing ERP All groups to come prepared with this case: (any group can be asked to present & discuss) Readings: CASE STUDY: • Goyal Ch. 14 CareGroup • Effy Ch. 14 All groups to come prepared with this case: (any group can be asked to present & discuss) Technical Presentations: Group 6 Please finalize your project report so as to be ready to submit it by evening of 17 th July (5 p.m.). You are advised to read the chapter 15 of Laudon & Laudon Text book while you finalize your project contents Week 3 Day 1(12) Friday, July17, 2015 9-13 Key IS Applications • ERP • SCM • CRM Project Review Readings: • • Case Study: Electric Laudon & Summit Lights up with a new Laudon Ch.9 ERP System, Laudon O’Brien & & Laudon Ch.9, p.366 Marakas Ch. 8 All groups to come prepared with this case: (any group can be asked to present &......

Words: 2915 - Pages: 12

Premium Essay

Forms of Communication in Health and Social Care

...com/stock-photo-doctors-having-video-conference-meeting-hospital-team-image44595386 [Accessed 29 Oct. 2015].Freshwater UK, (2015). [image] Available at: http://www.freshwatercreative-uk.com/news [Accessed 29 Oct. 2015].Reed Business Information Ltd, (2015). [image] Available at: http://www.communitycare.co.uk/2012/07/26/how-social-care-staff-can-improve-their-communication/ [Accessed 29 Oct. 2015].Watson, J. (2015). Dr Ellis said the method of communicating allows for “meaningful interactions”.. [image] Available at: http://www.thecourier.co.uk/news/health/new-non-verbal-communication-approach-sees-profound-reactions-from-dementia-sufferers-1.674832 [Accessed 29 Oct. 2015]. | | | | | 9 Role of Effective Communication in Health and Social CareGroup structures and communication patternsCommunication in a group is usually fed downwards based on hierarchy; people at the bottom have few opportunities to interact with people at the top. However, the main criticism of this is that it limits communication opportunities and leads to a ‘top-down’ effect, which leads to ineffective communication in health care environments. However, the more common group structure in Health and Social Care a circular group structure provides more opportunities for members to interact with one another and relationships are built on equal footing. This circular structure are often features of community-based health and social care teams where leadership rotates between members,......

Words: 2005 - Pages: 9

Premium Essay

Caregroup Executive Summary

...CareGroup Executive Summary CareGroup is an alliance of healthcare providers that seeks to offer a diverse range of high-quality care to residents of eastern Massachusetts. The CareGroup team was formed through a merger of major hospitals including Beth Israel Deaconess Medical Center, Mount Auburn Hospital, New England Baptist Hospital, Deaconess-Glover Hospital and Deaconess-Nashoba Hospital—all in an effort to combat rising industry competition and to increase bargaining power against health maintenance organizations (HMOs). As a result of the merger, CareGroup is the second largest hospital group in its region, with over 15,000 employees and $1.6 billion in revenue. To deal with the mismatching legacy IT systems of each of these different hospitals after the merger, John Halamka, CIO, brought them together with Meditech software. Shortly after, CareGroup’s system became recognized as one of the most advanced and efficient systems in the healthcare industry. Unfortunately, over time, the system grew “out of spec” as many smaller networks added complexity and fueled the fire that started the network collapse. This was the root problem that caused the CareGroup outage. The mechanisms that added to the growing problem were originally intended to be controls that safeguarded the group’s network. The redundant components, which were intended to protect data, and the network switches, which route data packets, were both compromised by the complexity of the system and played...

Words: 620 - Pages: 3

Premium Essay

Communication Health and Social Care

...com/stock-photo-doctors-having-video-conference-meeting-hospital-team-image44595386 [Accessed 29 Oct. 2015].Freshwater UK, (2015). [image] Available at: http://www.freshwatercreative-uk.com/news [Accessed 29 Oct. 2015].Reed Business Information Ltd, (2015). [image] Available at: http://www.communitycare.co.uk/2012/07/26/how-social-care-staff-can-improve-their-communication/ [Accessed 29 Oct. 2015].Watson, J. (2015). Dr Ellis said the method of communicating allows for “meaningful interactions”.. [image] Available at: http://www.thecourier.co.uk/news/health/new-non-verbal-communication-approach-sees-profound-reactions-from-dementia-sufferers-1.674832 [Accessed 29 Oct. 2015]. | | | | | 9 Role of Effective Communication in Health and Social CareGroup structures and communication patternsCommunication in a group is usually fed downwards based on hierarchy; people at the bottom have few opportunities to interact with people at the top. However, the main criticism of this is that it limits communication opportunities and leads to a ‘top-down’ effect, which leads to ineffective communication in health care environments. However, the more common group structure in Health and Social Care a circular group structure provides more opportunities for members to interact with one another and relationships are built on equal footing. This circular structure are often features of community-based health and social care teams where leadership rotates between members,......

Words: 2026 - Pages: 9

Premium Essay

Caregroup

...Information Technology and Business Value CareGroup Case 1. List two strengths and two weaknesses of CareGroup (the organization) in its competitive forces at the time of the case. Before coming to the point to of selection of two strengths and weaknesses of CareGroup it is necessary to know the background and history before the merger. The increased competitiveness of health care industry has driven development of integration in order to provide better services with involved medical center, hospitals and control the costs. The big strengths are communication platform, including the unique IT system which supporting medical and technical requirements. Leadership and management model can be added to list of strength. Because when IT collapsed, the whole system smoothly accepted getting back to paper base paper without help working technologies. The platform of course, it has brought bargaining power. On the other hand weak point of integration process is the opposing organizational cultures, different management system. Other weaknesses of the organization is the operational coordination. 2. List two strengths and two weaknesses of the IT environment at CareGroup at the time of the case, leading to the collapse. Among the strengths of IT system developed by CareGroup is integrated technology and infrastructure that linked individual IT system of each hospital, before independent with own system. Further strong aspect and strengths of IT system is backup......

Words: 440 - Pages: 2

Premium Essay

Case Study: Partners Healthcare Systems

...data currently used?  2. Are the patient’s suffering based on the way the system is currently set up? 3. Do you feel like there is a lack of trust between the hospital and you based off of all the extra measures the systems make you go through? 4. Do you feel comfortable not writing your own prescriptions or would you rather write them out by hand? 5. Why is this benefit important?  Competitive Analysis Healthcare is a billion dollar business and very competitive, between insurance companies, small practices, and large practices.  Competitors within the healthcare industry are productively using advanced technology to store and trade patient information.  Top competitors for Partners HealthCare Systems are groups like Caregroup, Inc., Boston Medical Center Corporation and Steward Health Care Systems, LLC (Davenport, 2013).   Partner Healthcare Systems essentially wants to gain complete control of hospitals and partners within the market to be able to control costs to their benefit and raise as they see fit.  This does not benefit the general public which already deals with rising healthcare prices each year.   Industry Analysis Current Health care data collection systems are not universal nor collected in a uniform way. Doctors, hospitals and other healthcare professionals are using different forms of technology to collect and analyze data. The data is being collected both digitally and on paper. Health questionnaires, enrollment forms, patient history......

Words: 1410 - Pages: 6

Premium Essay

Working Capital

...Computing Utility Computing Cloud Computing M-Commerce and MServices 2. Managing Global IT Infrastructure 1. Business Process ReEngineering 2. Enterprise Systems Reading(s) E-Business and Digital Goods Emerging Technologies in IT Infrastructure Case(s) E-business Transformation at Me-online Merrill Lynch Connects Past and Future Technology 4-6 1.Reengineering a Business Process 2.Reengineering The Organization Using Information Technology 1.Data Mining: On the Trail of Marketing Gold 2. Business Intelligence and Knowledge Management Business Continuity Planning 1.Dairy Farm Group – Redesign of Business Systems and Processes 2.Cisco Systems, Inc.: Implementing ERP 1.Harrah's High Payoff from Customer Information 2.Katzenbach Partners CareGroup 7-9 10 1. Data Warehousing 2. Business Intelligence and Data Mining 3. Knowledge Management Systems Dependence on IT and Vulnerability, Disaster Recovery and Business Continuity 2 ...

Words: 536 - Pages: 3

Premium Essay

Paul Levy

...mattered. CareGroup Levy planned to close CareGroup and even though there was supposed to be a presentation by CareGroup to provide a list of possible negotiating points Levy had his own plan that was circulated to the presidents of each hospital staff but not to CareGroup. Three items were to be discussed, first off before he talked to the bondholders he wanted to work out all the details of the dissolution of CareGroup to have a clear sense about what would be left, how it would be paid for, and who would own what. He wanted realistic and compelling business plans to present to the bondholders. Secondly, he felt there was no hurry to meet with the bondholders because he did not want to give up things that he would normally give up. Thirdly and lastly, he felt it important to bring in a professional negotiator with the bondholders since he felt it would be better if a neutral person came in to mediate. Caregroup did not have a CEO, just a board of directors and some chief staff people. Also, Levy felt they would make decisions counter to his interests and goals. He wanted a management committee of the 5 hospital presidents, 2 whom the general counsel and the CFO of CareGroup would report and from whom recommendations would be given to the Caregroup board of directors. Levy did not think CareGroup would actually listen though when recommendations were brought to their attention. Levy also did not think the general counsel would be able to represent them and......

Words: 2572 - Pages: 11