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Business Description Draft

In: Business and Management

Submitted By stevenh
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BUSINESS DESCRIPTION DRAFT 1

Online shopping has been increasingly growing in popularity over the last decade due to the increasingly busy lives on people. The larger variety of selection combined with the comfort of not having to leave your home make doing all of your shopping online a realistic possibility. However, for the majority of purchases some additional customer service assistance is required or desired by the consumer in order to assure them in the quality of their purchases. Simply stated, the more customer service the consumer receives the more likely they are to make a purchase.

CSV systems allows business the opportunity to give in-store sales interaction and customer service to their online customers who are in search of the validation necessary in order to have the knowledge to make an intelligent purchase. With our mobile video chat device customers will be able to speak to sales representatives and stay connected through our networks directly from their online retailer’s website. A simple click will allow the consumer to ask the necessary questions they have about the specific products they are interested in purchasing. From electronics to sports equipment, our service will largely increase the number of potential customers for the retailer. The business will also be able to increase their buyer retainment by providing this additional customer service interaction bond with the consumer. Also converting in-store shoppers to online shoppers will make for more efficient company operations. CSV systems will also allow the company to achieve greater employee efficiency from their sales floor.

CSV systems makes the online shopping sector both a more informative and interactive place for the consumer, and a more efficient sales technique for the business.

Research to check: 1. trends in online shopping over years 2.…...

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