Premium Essay

Bus 521 Delta Plastics Inc.

In: Business and Management

Submitted By jpjp12011
Words 902
Pages 4
Running Head: Delta Plastics, Inc. (B)

Delta Plastics, Inc.

Dr. Kyle Peacock

Operations Management: BUS 515
November 12, 2011

The control chart helps in detecting and understanding presence of special causes of variation. In order to deal and tackle defects in the products and to make quality products available to the consumers, the control chart for product so prepared by standard material and for product prepared by super plastic would help in understanding the areas to be focused and controlled. The 3-sigma control chart prepared for the standard material clearly gives the reflection of the process that can be controlled. There control chart depicts two major areas known as control limits. These are represented by the upper control limit (UCL) and the lower control limit (LCL). The calculation of the control limit can be done through the help of identifying the base control limit, variation and standard deviation for the process. The upper and the lower control limits for a process are calculated by adding and subtracting three times standard deviation respectively to the base control limit. When a point that exceeds control limits then it used to produce signals that contains an alarm for action to be taken to maintain the standards of production process. [pic] Control Chart for Standard Material

[pic] Control Chart for Super Plastic

Analysis of the calculated control limits for both the standard plastic and the super plastic shows that both the processes are controllable. The data depicts that defects are under control limits and can be controlled. The company needs to continue with the research and development of raw materials and the associated manufacturing process. This in turn would be helpful to the company in effective monitoring and controlling defects which occurs during the process…...

Similar Documents

Premium Essay

Delta Plastics

...approach to guarantee customer satisfaction which will increase sales as well as increase profits. Having a TQM program also improves working conditions where discussion between managers and employees is open and where employees are motivated to work better. Companies can benefit from TQM simply because it insists on quality and excellence across the whole operation. Analyzing the case more closely, speculate which definition of quality each of the four main players was adhering to and discuss your rationale for each employee. In response to Delta Plastic’s “super plastic” product, there were several key opinions. Isabelle Harrison, Director of Research and Development, believes that the product created is safe, but she would like to have the opportunity to quality test it further and fine tune the product. Jose De Costa, Director of Manufacturing, agrees with Harrison because he believes it is possible the “super plastic” could be “susceptible to cracking” (Reid and Sanders, 2010). De Costa and Harrison are concerned about product design quality as well as process quality. “Product design quality involves making sure the product meets the requirements of the customer,” (Reid and Sanders, 2010). De Costa and Harrison want to ensure that the marketing of the new product is correct and that the customer will have a product that is true to the brand the marketing team has portrayed. “Process quality deals with......

Words: 289 - Pages: 2

Premium Essay

Delta Plastic Inc

...repare a 3 –Sigma chart for both production processes using the new and standard material (use of quality report in “Delta Plastics, Inc, Case A.” chapter 5. See attached excel Charts for this answer. Discuss whether or not both processes are in control and what conclusion may be drawn. I tried to put the statistics together to have an overall perspective of the defects since most of them fall in the category of attributes rather than variables. I then took into consideration the 20 days as the period of observation rather than the four weeks. A P-chart methodology would rightly describe the products presented as good or bad because it is not a quick fix quality management system. After developing control limits with control P-charts to be able to understand the overall proportion of defects, I noticed curiously that both processes seem to be in control whereas from a first glance at the figures of the defects of the two materials, one has the impression that the new material is completely out of place for any serious business venture. Our problem was to determine whether there is a major shift in the process that is resulting in the alteration of that process. When we consider individual items, as for example, the cracks or the air bubbles, the process appears not to be in control. These particular defects virtually double with production from the new material. This is the source of the trauma that Jose is now experiencing. In the final analysis, we can conclude......

Words: 341 - Pages: 2

Premium Essay

Case Study of by Decision Tree Hawthorne Plastics Inc

...Hawthorne Plastics, Inc. Hawthorne Plastics, located in Hawthorne, California, specialized in the fabrication of plastic parts as a subcontractor to companies marketing plastic products, such as manufacturers of toys, kitchenware, fishing tackle, etc. Most of its production involved the molding or extrusion of plastic raw materials and over half of its production was for two major manufacturers of toys, located nearby. The vast majority of its customers were located in Southern California, with a few in Arizona, Nevada, and Northern California. In its market area the company was known for its high quality, low cost products. Its low cost was based on extremely efficient production methods, so efficient that on some items it produced at prices lower than the costs of the company for which it was subcontracting. Other items were produced for companies lacking their own production facilities. Still others (about 40% of total dollar volume) were produced as “overflow” for companies whose own production facilities were operating at capacity. On October 10, 1968 Hawthorne had just signed a contract to deliver 100,000 lbs of plastic strapping to the David F. Pynes Strapping Co., located in nearly Gardena, California. Pynes produced and sold a line of plastic strapping, the fastest growing part of which was used for bundling such items as magazines and newspapers. Plastic was rapidly displacing bailing wire in this segment of the strapping market. The cost of wire and plastic......

Words: 1454 - Pages: 6

Premium Essay

Delta Plastics Inc

...Prepare a 3 –Sigma chart for both production processes using the new and standard material (use of quality report in “Delta Plastics, Inc, Case A.” chapter 5. See attached excel Charts for this answer. Discuss whether or not both processes are in control and what conclusion may be drawn. I tried to put the statistics together to have an overall perspective of the defects since most of them fall in the category of attributes rather than variables. I then took into consideration the 20 days as the period of observation rather than the four weeks. A P-chart methodology would rightly describe the products presented as good or bad because it is not a quick fix quality management system. After developing control limits with control P-charts to be able to understand the overall proportion of defects, I noticed curiously that both processes seem to be in control whereas from a first glance at the figures of the defects of the two materials, one has the impression that the new material is completely out of place for any serious business venture. Our problem was to determine whether there is a major shift in the process that is resulting in the alteration of that process. When we consider individual items, as for example, the cracks or the air bubbles, the process appears not to be in control. These particular defects virtually double with production from the new material. This is the source of the trauma that Jose is now experiencing. In the final analysis, we can conclude......

Words: 862 - Pages: 4

Free Essay

Delta Plastic Inc.

...1. CHARACTERISTICS OF WESTERN CUISINE- : European cuisine The cuisines of Western countries are diverse by themselves, although there are common characteristics that distinguish Western cooking from cuisines of Asian countries and others. Compared with traditional cooking of Asian countries, for example, meat is more prominent and substantial in serving-size. Steak in particular is a common dish across the West. Similarly to some Asian cuisines, Western cuisines also put substantial emphasis on sauces as condiments, seasonings, or accompaniments (in part due to the difficulty of seasonings penetrating the often larger pieces of meat used in Western cooking). Many dairy products are utilized in the cooking process, except in nouvelle cuisine. Wheat-flourbread has long been the most common sources of starch in this cuisine, along with pasta, dumplings and pastries, although the potato has become a major starch plant in the diet of Europeans and their diaspora since the European colonization of the Americas. 2. EFFECT OF WESTERN CUISINE PHILIPPINE CUISINE – Cuisine is one of the main traditions and pride in Philippine culture. Philippine Cuisine is a fusion of different culinary cultures, influence from neighboring countries as well as relics from the colonial era. Philippine Cuisine is a unique combination of Eastern and Western flavors. It is a blend of spicy and full of flavor spices from Indonesia, Thailand and Malaysia, has a different style of saudi arabia and......

Words: 669 - Pages: 3

Premium Essay

Hawthorne Plastics, Inc.

...Hawthorne Plastics, Inc. Hawthorne Plastics, located in Hawthorne, California, specialized in the fabrication of plastic parts as a subcontractor to companies marketing plastic products, such as manufacturers of toys, kitchenware, fishing tackle, etc. Most of its production involved the molding or extrusion of plastic raw materials and over half of its production was for two major manufacturers of toys, located nearby. The vast majority of its customers were located in Southern California, with a few in Arizona, Nevada, and Northern California. In its market area the company was known for its high quality, low cost products. Its low cost was based on extremely efficient production methods, so efficient that on some items it produced at prices lower than the costs of the company for which it was subcontracting. Other items were produced for companies lacking their own production facilities. Still others (about 40% of total dollar volume) were produced as “overflow” for companies whose own production facilities were operating at capacity. On October 10, 1968 Hawthorne had just signed a contract to deliver 100,000 lbs of plastic strapping to the David F. Pynes Strapping Co., located in nearly Gardena, California. Pynes produced and sold a line of plastic strapping, the fastest growing part of which was used for bundling such items as magazines and newspapers. Plastic was rapidly displacing bailing wire in this segment of the strapping market. The cost of wire and plastic......

Words: 1455 - Pages: 6

Premium Essay

Delta

...CASE STUDY: Delta Airlines Inc. by Benjamin Godman Delta Air Lines is a major American airline and one of the world’s largest air carriers by traffic serving over 330 destinations in over 60 countries on six continents. Originally starting out operating crop dusters and delivery mail in Louisiana, Delta now utilizes over 700 aircraft and subsequent support activities like maintenance and operations. Delta airlines services over 165 million customers worldwide every year by averaging over 5000 flights daily. Delta Air Lines is now the oldest airline operating in the United States and is the result of multitude of airline mergers over the past 80 years that included Pan American World Airways and Western Airlines just to name a few. Its most recent merger with Northwest Airlines in 2010 was its largest in its history and in 2013 finished with $5.7 billion in unrestricted liquidity, generated $4.5 billion in cash from operating activities, reduced debt by $1.4 billion and funded capital expenditures of $2.6 billion and returned $350 million to shareholders. Delta’s 2013 pre-tax profits were up 147% in comparison with 2012. In recent years, Delta was a founding member of the Sky Team Alliance, created Delta One which is an Elite business cabin, introduced flatbed seats for international travel, Delta Comfort+ for increased comfort in the main cabin seating and other amenities to ensure its competitiveness with other airlines such as American Airlines Group Inc.,......

Words: 542 - Pages: 3

Premium Essay

Bus 521

...Description of MyVideoTalk Dr. Craig Maddron BUS 521: Entrepreneurship and Innovation April 24, 2011 Description of MyVideoTalk Hisrich, Peters and Shepherd (2010) define an entrepreneur as “an individual who takes initiative to bundle resources in innovative ways and is willing to bear the risk and/or uncertainty to act” (p. 6). An entrepreneur’s objective is to create a business opportunity for profit. An entrepreneur must identify and evaluate the opportunity, develop a business plan, determine the resources required, and manage the enterprise (Hisrich, Peters, & Shepherd, 2010). The purpose of this paper is to describe a new business venture, MyVideoTalk. This paper will introduce MyVideoTalk, discuss the market opportunity for MyVideoTalk, and discuss the market entry strategy to a foreign or domestic market for MyVideoTalk. The paper will also discuss the strategies for minimizing personal risk with MyVideoTalk. Introduction of MyVideoTalk The act of introducing a new business venture and its product and/or service is to unveil, debut, or launch it and summarize its purpose. MyVideoTalk is a division of Team Effort International, LLC. Team Effort International, LLC is a privately held, debt-free company with global offices in San Ramon, CA – USA, Northern India, Southern India, Dubai, and the Philippines. Team Effort International, LLC was founded in October 2002 by entrepreneurs, Mel and Amie Gill and the MyVideoTalk (MVT) division was created in......

Words: 1479 - Pages: 6

Premium Essay

Delta Plastic; Inc

...Delta Plastics, Inc. Darnetta J. Cowan Strayer University Delta Plastics Inc Prepare a 3 –Sigma chart for both production processes using the new and standard material (use of quality report in “Delta Plastics, Inc, Case A.” chapter 5. See attached excel Charts for this answer. Discuss whether or not both processes are in control and what conclusion may be drawn. I tried to put the statistics together to have an overall perspective of the defects since most of them fall in the category of attributes rather than variables. I then took into consideration the 20 days as the period of observation rather than the four weeks. A P-chart methodology would rightly describe the products presented as good or bad because it is not a quick fix quality management system. After developing control limits with control P-charts to be able to understand the overall proportion of defects, I noticed curiously that both processes seem to be in control whereas from a first glance at the figures of the defects of the two materials, one has the impression that the new material is completely out of place for any serious business venture. Our problem was to determine whether there is a major shift in the process that is resulting in the alteration of that process. When we consider individual items, as for example, the cracks or the air bubbles, the process appears not to be in control. These particular defects virtually double with production from the new material. This is the......

Words: 352 - Pages: 2

Premium Essay

Delta Plastics a

...Delta Plastics, Inc. (A) Stephanie Baldwin Kesterson Strayer University Discuss how an organization can benefit from a Total Quality Management program. An organization can benefit from a Total Quality Management (TQM) program because TQM is focused on meeting the expectations of the customer. Reid and Sanders (2010) define TQM as an integrated effort designed to improve quality performance at every level of the organization. TQM improves business from top to bottom because everyone is working towards a common goal. TQM is also a focused approach to guarantee customer satisfaction which will increase sales as well as increase profits. Having a TQM program also improves working conditions where discussion between managers and employees is open and where employees are motivated to work better. Companies can benefit from TQM simply because it insists on quality and excellence across the whole operation. Analyzing the case more closely, speculate which definition of quality each of the four main players was adhering to and discuss your rationale for each employee. In response to Delta Plastic’s “super plastic” product, there were several key opinions. Isabelle Harrison, Director of Research and Development, believes that the product created is safe, but she would like to have the opportunity to quality test it further and fine tune the product. Jose De Costa, Director of Manufacturing, agrees with Harrison because he believes it is possible the “super plastic”......

Words: 897 - Pages: 4

Premium Essay

Unit 3 Delta Plastics Case

...Unit 3: Assignment Chapter 5 Delta Plastics Case 1. The different costs of quality that costs that Delta Plastics has been effected by are appraisal because Jose has to analyze the monthly quality report, internal because they rushed releasing the new product without quality testing and external because the if the customer receives a defective plastic product they will not want to buy any more and will tell their friends that it is a poor product. Delta Plastics traded off the prevention cost which would have been more time spent fine tuning the plastic so that they could release the new “Super Plastic” sooner ahead of potential competitors. George Chadwick was incorrect when he decided that more tests were not necessary. Because of that decision the new “Super Plastic” has 93 defective for cracks and 71 defective for air bubbles for the month compared to the Standard Material which had 41 defective for cracks and 55 defective for air bubbles. For the other three defective categories, two of the three were within a standard deviation of each other. 2. The quality control tool that I would use to analyze the monthly quality report would be the histogram. I would use it because it easily differentiates and visually presents the data. Between the two products there was a dramatic difference in the defects for cracks and air bubbles. The new “Super Plastic” had 93 products defective for cracks and 71 defective for air bubbles for the month. The......

Words: 352 - Pages: 2

Premium Essay

Delta Plastics

...Delta Plastics, Inc. (A) Assignment #2 Breana Rainge Delta Plastics, is a company that designs and manufactures plastic containers for household and kitchen use. The R&D group working for Delta is constantly thinking of new ways to develop, design and produce new plastic materials for the company. The new containers that the R&D group is currently working on are designed to be able to be removed from the oven and immediately stored in the refrigerator if necessary, with no wait time to cool. The group will be looking to see if the new material can stand up to and pass the standard material now utilized at Delta Plastics, Inc. The group will conduct an investigation into how a total quality management program will help them produce this new super plastic material, why and how utilizing a definition of quality makes a difference in the production process of this new material, how defects in the quality dimensions will affect the new product and then give a recommendation as to what the company should do as far as producing this new material. Here are a few reasons on how the TQM Program can benefit your organization. A higher quality product is one benefit. By stressing the importance of quality products, your company will be able to focus more on creating the highest level of quality possible. Total Quality Management is a great benefit this way, because it helps you to constantly be aware of the quality level that is being produced by your products......

Words: 1122 - Pages: 5

Premium Essay

Case: Delta Plastics, Inc. (B)

...CASE: Delta Plastics, Inc. (B) By Sarah Wolfe ITT Have you taken the time to look at your plastic containers? Well, if you do there is a chance that your containers have flaws and defects that are noticeable to the human eye. There are defects that do not get in the way of using the containers but for quality purposes, it still is a defect. Case Questions 1. Prepare a 3- sigma control chart for both production processes, using the new and standard (use the quality report in Delta Plastics, Inc. Case A, Chapter 5). Are both processes in control? What can you conclude? 2. Are both materials equally subject to the defects? 3. Given your findings, what advice would you give Jose? 1. Prepare a 3- sigma control chart for both production processes, using the new and standard (use the quality report in Delta Plastics, Inc. Case A, Chapter 5). Are both processes in control? What can you conclude? a. The control data is based on a chart showing the type of defect as well as the number of defects for one month, a total of 20 days. The average number of defects for the standard material is 1.93 and the range is 2.6. The control limit is 2.41, the upper control limit is 3.28 and the lower control limit is .571. The average number of defects for the new material is 2.44 and the range is 4.55. The control limit is 2.41, upper control limit is 4.14 and the lower control limit is -1.73. b. I tried to put the......

Words: 569 - Pages: 3

Premium Essay

Bus 630 Managerial Accounting Dell Inc.

...Dell Inc. Tanner Dean Ashford Managerial Accounting BUS 630 Instructor Aisha Meeks March 05, 2012 Dell Inc. Dell, a Delaware corporation, was founded in 1984 by Michael Dell on a simple concept: by selling computer systems directly to customers, Dell could best understand their needs and efficiently provide the most effective computing solutions to meet those needs (Dell, 2005, p. 1). Dell Inc., with fiscal 2011 net revenue of $61.5 billion, is a premier provider of products and services worldwide that enable customers to build their information-technology and Internet infrastructures (Yahoo Finance, 2012). Dell offers a broad range of enterprise systems (servers, storage, workstations, and networking products), client systems (notebook and desktop computer systems), printing and imaging systems, software and peripherals, and global services. During calendar 2004, Dell was the number one supplier of personal computer systems worldwide as well as in the United States. Dell’s global market leadership is the result of a persistent focus on delivering the best possible customer experience by selling products and services directly to customers (Dell, 2005, p. 1). By selling products directly to the customer, Dell has developed a marketplace niche and strategy for itself that has enabled it to remain relevant and successful. Dell’s business strategy combines its direct customer model with a highly efficient manufacturing and supply chain management organization and an......

Words: 1830 - Pages: 8

Premium Essay

Delta Air Lines, Inc. Organizational Analysis

...Affairs This portion of the paper will include key information about Delta Air Lines, Inc. (Delta): (a) history; (b) culture; (c) important leaders over the years; (d) current products and service offerings: (e) target markets; and (f) methods of product and service delivery. History This section describes the history of Delta. The company was founded in Macon, Georgia, in 1924, as the world’s first crop-dusting service, Huff-Daland Dusters. The company moved to Monroe, Louisiana, in 1925. In 1928, field manager C. E. Woolman and two partners purchased the service and renamed it Delta Air Service after the Mississippi Delta region it served. Delta was the first international mail and passenger route on the west coast of South America. Delta operated its first passenger flights over route stretching from Dallas, Texas to Jackson, Mississippi, via Shreveport and Monroe, Louisiana. Also, Delta was awarded a US Postal Service contract in 1934 to fly from Fort Worth to Charleston via Atlanta (Hoover’s, 2011). In 1941, Delta relocated to Atlanta. Woolman became the president in 1945 and he managed the company until his death in 1966 (Delta, 2011). Delta offered its first night service in 1935, using the Stinson Model A; the first Delta aircraft with two pilots. Douglas DC-2 and DC-3 service was introduced and the introduction of flight attendants, called “stewardesses,” added to flight crews. Delta contributed to the war effort by modifying 1,000 plus aircraft,......

Words: 7453 - Pages: 30