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Balance Scored Card

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Balanced scorecard

1. Results:

An non-tangible service in which our costumers receive entertainment in order to gain and increase their mental capabilities.

2. Value proposal

Our competitive advantage that makes us completely different to other business is the lower cost of our service, taking into account that our principal objective is to focus in the good service and satisfaction of the costumer.

3. Internal processes

1. The construction and maintenance of our web page, because it must have and easy to use platform, in which our clients feel completely comfortable and save. 2. The update of the application in order to fix the problems, and offer new features. 3. The adaptation of games; while the costumer is achieving new levels, the games would be complex, allowing clients to get a higher and effective result. 4. The creation and presentation of conferences, which explain how to maintain and get the brain healthy and stronger.

4. Growth and knowledge

The base of our organization are all the individual that work on it, to make it better

1. General Manager 2. Engineering area manager 3. Sales and marketing manager 4. Web designer 5. Programmer 6. Marketing specialist

5. Leadership
The functions of the general manager in order to achieve all the objectives of the organization are:

* Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities. * Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. * Establishes strategic goals by gathering…...

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