Free Essay

Abc Case Study

In: English and Literature

Submitted By sroyce
Words 999
Pages 4
ABC Inc. needs help
Starlene Royce March 11, 2013 Julie Dwyer COMM/215 - ESSENTIALS OF COLLEGE WRITING

In April a new hire recruiter Mr. Robins of ABC Inc. had been faced with a few difficult situations. Mr. Robins had managed to get fifteen hires within six months, but still Robins was a new employee of the company himself. These difficult situations have attributed from poor planning and not having proper qualifications for the post. In which the situations can be a lack of sufficient monitoring of pre-employees and current ones.

ABC Inc needs help.

The background
Mr. Carl has gotten fifteen new hires within six months to work for Monica Carrols of whom is the Operation supervisor. The new employees have to start work and be ready by July. IN which Mr. Carl has to have an orientation for all the new hires on June 15th.
Operation Supervisor has contacted Mr. Carl on the 15th of May to let him know that some situations have a raised in which protonated to the material, physicals, and the drug screening as well as the training schedule.(university of phoenix material 2007, pp215. These situations of which, Carl should have gathered for the new hires. So with the confidence Carl told Monica that everything will be okay by the time the new hires had to be orientated. When returned from Memorial Day weekend Mr. Robins found that the new hires paper work weren’t filled out complete. He had discovered that pages were missing from the orientation manuals. Mr. Robins also realized that none of the new hires had gotten the drug test, in which was supposed to be done by all new hires. Not only did they not do the drug test but, the conference room had been double booked.

There are many different situations that have been noticed within the company case. The one that was noticed was of poor planning. The company has adequate timing mechanism for which doesn’t fit all the company needed activities; meaning that they need more space. The new hires weren’t compliant with what needed to be done before starting the job.
On top of all the situations mentioned have an inadequate number of employee manuals when there should be fifteen. Then not having enough room to preserver for the June orientation. The data was supposed to be filled out as part of the process for new hires wasn’t finished, but yet the new employees still got to work. On which Mr. Carl who has poor ethics for work, and thus incompetent for his job, thus making it hard for organization. So it isn’t easy to meet deadline goals.
In having all the situations Mr. Robins needed to come up with a possible short term solution in which will help him fix the most immediate solutions. Making all employees transcripts attached to all files along with undergoing the screen test. In having this quick fix will enable Mr. Robins to reach his target by having all new hires working by July. Making sure that the transcripts are in all new hire packets. Mr. Robins should then make sure that there are enough copies to hand the new hires as well as making sure that they are complete. There must also be the correct technology for the training.
Mr. Robins should help management find alternative to reduce any conflicts with resources. Saying that if a company is going to do new hires every year it should have a plan way in advance of venues schedule.
Fixing the Situation
For the company ( ABC Inc) to run smoothly and correctly all departments should work together within as a team. Mr. Robins should’ve been aware of his job being a new hire himself. He should’ve asked what was needed if he wasn’t sure for the new hire process.
Having the coordination of everyone could’ve solved the situation with the arising issue of manuals and pages missing. Having all departments on the same page could also help with the screening process as well. If all these things were in place it will save time and not waste money. Example is the time spent to look for a new venue for the reason the first one was double booked could’ve saved the time of looking for another and the money of the time wasted.
Mr. Carl needs to learn how to prioritize his work effectively. A checklist of what needs to come before what and then checking off the list as each new hire does what is needed to be done. In doing this it will eliminate any confusion on who did what and all the confusion of the transcripts and screening test.
Need to have better time management, which is an essential in a crisis of such. Thins should and need to be prioritized in an orderly fashion way. Having confirmation of all process such as a place and that all training things are there and ready including the manuals.
ABC Inc. should come up with ways to reduce conflicts with the resources. Having the adequate space ready for these trainings will help as well. Maybe if the company could gets a computerized training eliminating all the printing. If they had a computerized training system they may be able to incorporate a checklist with in telling new hires the steps that need to be done before starting work.

After review the real situation of ABC Inc. in the information given, possible dictations and alternatives which can provide may change the course of the company. Having the direction and everyone on the same team will eliminate miscommunication. Planning ahead and making sure that everything is in place will lead to a successful business and help run smoothly.

University of Phoenix material (2007) case study for student analysis, “located in week two of COM 215.”

Figure Captions
Figure 1. Caption of figure

[Figures – note that this page does not have the manuscript header and page number]…...

Similar Documents

Premium Essay

Abc Case Study

...| ABC Case Study | Phoenix University | | Brenda Deyo | 6/16/2012 | | This is a case study that will cover the issue of Carl Robbins as a recruiter. The fact that he was poorly trained prevented him from successfully doing his job. The case study will examine why it happened in only as far as to prevent it happening in the future. Background Carl is hired, by ABC, as a recruiter and it is something he is ill equipped to do. He is not experienced in the field of recruiting. ABC has hired him and put him in the position without the proper training and no assistance. Carl did very well in that he did as well as he did, he is a good talker and was able to recruit 15 people for them. The 15 employees were hired for the operations supervisor Monica Carroll’s, in early April. He arranged the new-hire training to take place in July in the training room. He thought everything was going great. Monica was assured, when she contacted him on June 15th, that everything was going according to plan and he would have the new hire ready and completed on time. Carl came back to work after Memorial Day Checked to be sure that things were still on schedule and discovered that some of the new trainees did not have the applications completed and not all their transcripts were on file. The other problem was that none of the trainees had been sent to the clinic to have their drug screening done. Then he noticed that he had only three orientation manuals and there were some......

Words: 1674 - Pages: 7

Premium Essay

Abc Corporation Case Study

...CEO of ABC Corporation hires you to advise on how ABC will be placed in the best position to maximise its performance and to maintain long-term competitive edge. Read the following facts, and give her comprehensive advice. CASE STUDY : ABC Corporation The CEO of ABC is clearly a highly motivated individual who has worked hard to build her business and values hard work from those in the organisation. She takes pride in “leading by example” by working long hours and still getting involved on the technical side of the business, making sure that they “get the job done right the first time”. She clearly values productivity and profit. She maintains that she would not have built the business if she had not pushed herself and those around her to achieve progressively greater levels of these. Profits are still looking good, but some comments on the part of two of her fourteen senior staff members have led her to suspect that all is not well within the organisation, and that it is hence perhaps nevertheless underperforming. Recently, she received a letter from a leaving employee in their Operations division. This letter finally convinced her that she should approach you (an expert in project and programme management) for advice. Part of it reads as follows: “My experience is only from being part of Operations, but I assume that the situation is not unknown in the rest of the company. I believe that there is a major problem with the style of management in ABC (at......

Words: 857 - Pages: 4

Premium Essay

Abc Case Study

...ABC Case Study COMM/215 Once completing my research into the hiring dilemmas at ABC Inc., I found it imperative to gather more information on today’s job market and how it affects the hiring process. The following is an introduction of a specific company that had requested a case study to be done on a recent internal hiring process that took place or did not take place. In this situation, a new recruiter was expecting to bring on 15 new hires to complete for orientation to work in the Operations department. When the operations supervisor contacted the new recruiter and checked on the status of the recruiting process, he was assured that all requirements were taken care of. When the recruiter looked into completing the vital paper work that would typically be in place for new hire orientation, he then realized that there was not a set process or checklist. Background Since Carl (the recruiter) was new to ABC Inc., he had assumed that there were set procedures on how to complete a new hire process. It was abruptly brought to Carl’s attention that there was a lack of organization within the guidelines and processes of the company. There should have been set steps that would have led him through the process of requisition, to recruitment and the matching up a candidate with the job opening. Carl then decided to investigate further. He then decided to look over the new trainee’s files, and realized that some of the files did not have completed applications......

Words: 1691 - Pages: 7

Free Essay

Case Study Analysis of Abc

...Case Study Analysis of ABC, Inc. Craig Garcia COMM 215 02/23/2014 Apryl Motley Introduction: ABC, INC hired Carl Robins as their new company recruiter. He is now facing a huge challenge. Carl has only been employed for six months and recruited 15 new personnel to work for the operations department. It seems that his lack of experience has now put him in a tight spot, this just weeks before new hire orientation. Background: The new campus recruiter Carl Robins hired 15 new personal in early April. He had arranged for them to start working in July, on May 15 Monica Carrols the operations department supervisor contacted Carl about the upcoming training for the new hires. Monica informed Carl about the training schedule, orientation, manuals, policy booklets, Physicals, and drug tests. Cal assured Monica that everything would be arranged in time. The day after Memorial Day Carl started to finalize all the paper work he found that some trainees had incomplete paper work, missing transcripts the drug screening had not been completed also. Training Manual were incomplete and not even enough for the new hire training. The training room had been reserved for computer training by Joe. Key Problems: Problems started when Carl thought everything was easy or all the paper work was ready and complete. Carl waited till after Memorial Day to even think about starting to review the paper work for the Upcoming orientation......

Words: 707 - Pages: 3

Premium Essay

Case Study Abc Inc,

...Case Study Analysis Tiffany Owen October 14, 2010 COMM/215 Conrad Davies Introduction: Carl Robins is currently facing a challenging problem as the new recruiter for ABC, Inc. He had only been employed with the company for six months when he was promothed to this position. He just recently recruited fifteen new trainees, however, it appears that his lack of experience has led to several problems occurring days before the new trainees are supposed to begin training. Background: Carl Robins is the new campus recruiter for ABC, Inc. He has only held this new position for the past six months. In early April, Carl successfully recruited fifteen new hires for the company. This was Carl’s first recruitment effort. Carl had hired these fifteen new trainees to work for Ms. Monica Carrolls. Ms. Carrolls is the Operation Supervisor for ABC, Inc. Carl had scheduled a new hire orientation, which was to take place on June 15. He wanted to have all of the new hires working by July. Ms. Carrolls contacted Carl on May 15 about the training schedule, orientation manuals, policy booklets, physicals, drug tests, and many other issues that Carl was responsible for coordinating for the fifteen new hires. Carl assured Ms. Carrolls that everything would be ready on time. After the Memorial Day holiday, Carl was sitting in his office and pulled out his new trainee file to finish up all of the necessary paperwork needed for the orientation on June 15. While he was going......

Words: 1128 - Pages: 5

Premium Essay

A Case Study of Abc Company

...A Case Study of ABC Company COMM/215 Essentials of College Writing 8 May 2014 A Case Study of ABC Company What follows below is an analysis of the ABC Company’s hiring and training practices. In reviewing the events as described, many issues have surfaced regarding the assigned recruiter, Carl Robins and the human resources and training practices of the ABC Company. There are numerous examples of disorganization, lack of following through and areas of overlapping responsibilities, requiring a possible reorganization of the business itself. Although the Case Study does not specify, for the purposes of analysis it is assumed that there are separate Human Resources and Training Departments within the company, for, in today's business world, it would be difficult to imagine a company structure that did not include these two key departments. Initially, there appears to be a definite lack of coordination, planning and follow-through of the newly hired recruiter, Carl Robins. There are many incidents that demonstrate his lack of follow-through in the entire hiring and training processes. Many questions arise that deserve to be asked and examined. For example, 1) Why did he not immediately follow-through with the newly hired employees to ensure all required paperwork was properly and timely completed? 2) Did he assume that the Human Resource Department or Monica, the Operations Supervisor would follow-through with the scheduling of drug testing, physicals, etc. of......

Words: 1291 - Pages: 6

Free Essay

Abc Inc.: Case Study

...ABC Inc.: Case Study Chris McCall EGN/215 September 29, 2013 ABC Inc.: Case Study In this case analysis essay; I will cover some major issues found in the recruiting procedures made by Carl Robins. Carl’s lack of training when he started as the new recruiter for ABC Inc. showed when he was unable to accomplish the job successfully. Introduction Mr. Robins is realizing that he has in his hand a challenging and complicated situation to resolve as the recruiter of the company ABC, Inc... Carl has been employed with the company for six months and got promoted to the position of recruiter for the company in that time frame. One part of his new assignments, he was required to recruit fifteen new employees for the company. It appears that Mr. Robins lack of knowledge and experience as a recruiter has result in the creation of some problems occurring just days before the newly hired trainees were supposed to begin their training. Background ABC, Inc. hired Mr. Carl Robins six months ago to be there new recruiter. He was completing the work needed to start his first new hires for April. The administration was very proud of Carl because was completing his first recruitment and he was able to hire 15 new employees for the company. He scheduled the new-hire training to take place in July in the training room. He was sure everything was in order for the new hires....

Words: 887 - Pages: 4

Free Essay

Abc, Inc. Case Study\

...ABC, Inc. Case Study Charles Ramsey Comm/215 Sept. 29, 2014 Margaret Mehl ABC, Inc. Case Study ------------------------------------------------- Introduction Hiring 15 new employees in early April as part of his first recruitment effort, Carl Robins is the new campus recruiter for ABC, Inc. Hired to work for Monica Carrolls, Operations Supervisor, these new potential employees require training on company policy, being oriented to the organization, and screened for drugs. Carl himself is behind on their training, has not completed all the required processing, in addition to the fact that some of the employees haven’t even completed applications, nor have submitted transcripts. Orientation needs to be arranged somewhere other than the original location, due to double booking conflicts. The training material also needs to be reviewed and confirmed for the employees prior to the seminar. Mr. Robins is quickly falling behind, so he needs to formulate a plan of action, and implement it concisely. ------------------------------------------------- Background Having successful hired 15 new people in early April, Carl had plenty of time to prior to June 15th in which to organize everything, but procrastinated until it became a scramble to handle everything at once. While he is in fact fairly new to his own job, having only been with ABC for six months now, he should still be able to handle this workload, and produce the desired results. This inexperience can explain some......

Words: 1703 - Pages: 7

Premium Essay

Abc Inc Case Study

...ABC Inc. Case Study Analysis Antonio Wiggins GEN/215 11/03/2014 Gayle Thomas ABC Inc. Case Study Analysis Introduction Carl Robins, the new campus recruiter for ABC, Inc., recruited fifteen new hires for the company that he works for. The new trainees are to be working for Monica Carroll’s, the Operations Supervisor. Carl scheduled new hire orientations for June 15, with a starting date to start tentatively in July. There is a scheduling conflict with the training room for the new hire orientation. Background Carl Robins is the new campus recruiter for ABC, Inc. Mr. Robins has recruited fifteen new hires that will be working for Monica Carroll’s, the Operations Supervisor. Carl Robins is also in charge of new hire orientation for ABC, Inc., in spite of only being with the company for six months. For his first recruitment effort, Carl is given the task in early April to take care of new hire orientations. Carl scheduled the new hire orientation for June 15th, with the expectation for all new hires to be working by early July. Carl’s responsibilities for new hire orientations include training schedule, orientation, manuals, policy booklets, drug tests and physicals. On May 15th, Monica contacted Carl to see how his progress was going with coordinating the orientation. Carl assured Monica that everything would be ready in time. Three weeks later after Memorial Day, Carl checked over his new hire files to finish the paperwork for the orientation. Carl......

Words: 1084 - Pages: 5

Premium Essay

Abc Case Study Analysis

...University of Phoenix Material Case Study Analysis Peer Review Form • 1. Reviewer question: What is the author’s thesis? The author’s thesis is about procrastination. She is telling us not to put off for tomorrow what we can do today 2. Reviewer question: Is the thesis clearly stated? If not, how would you help the writer restate it? I think the thesis is clearly stated because that is what happened to Carl Robbins. He put everything off until the last minute Writer question: List the changes made based on this feedback. Also list those suggestions that were offered but that you did not make, and explain why you did not make the suggestions. 3. Reviewer question: Does the essay’s body stick to the main topic? If not, where does it digress, and how could the writer revise the paper to make it stay more on the main topic? The essay body does stick to the topic. Writer question: List the changes made based on this feedback. Also list those suggestions that were offered but that you did not make, and explain why you did not make the suggested changes. 4. Reviewer question: Does the paper contain any ambiguously-worded or confusing sentences? Please list them below and offer a suggested revision for each one you identify. Under the part that says Recommendations, there is a sentence that I am confused about. The sentence is “Whether it be morning meeting of prioritizing tasks or via e-mail or phone call to advise the progress of where......

Words: 466 - Pages: 2

Free Essay

Abc Case Study

...situation may have been alleviated by instituting a thorough supervision and mentoring program by ABC, Inc. to coach and counsel their employees. Background Carl Robins, a new recruiter for ABC, Inc. with only six months experience, successfully hired 15 new employees. Carl scheduled a new hire orientation to take place June 15 with the intent of having all the new hires working by July. On May 15, Monica Carrolls, the Operation Supervisor, contacted Carl about coordinating new hire issues such as manuals, drug tests, and policy booklets. Carl found while reviewing the new trainee files that several problems are present. Some of the applications were incomplete, drug screening was not complete, and orientation manuals were incomplete or missing pages. Furthermore, a reservation by technology services for the training room is present throughout the month of June. (University of Phoenix, 2006) Key Problems Three problems are readily apparent; employee applications are incomplete or missing data, three training manuals are currently on hand with 15 needed and the training room is reserved for the month of June. Without further investigation, root-cause analysis is mere speculation. Based on the facts presented in the case study, this author has determined several root-cause factors, which may have contributed to this calamity. These root causes stem from two sources, Carl Robins and ABC, Inc. Carl could have overstated his qualifications prior to hiring upon which a hiring......

Words: 1057 - Pages: 5

Free Essay

Abc Case Study

...ABC Inc. Case Study ABC Inc. Case Study Carl Robins, the new campus recruiter for ABC, Inc., is currently encountering an issue in his new role. Robins only has been with the company for six months when he came across his first major task. Robin’s first assignment was to recruit several new hires who would work for Monica Carrolls, the operations supervisor for ABC, Inc. Robins, fell short when he attempted to complete these tasks. Background This case study involves many issues because of Robin’s lack of planning and using his time properly. Carl hired 15 new employees in May to work for Ms. Carrolls; expecting to start in June. He scheduled a new hire orientation to take place on June 15th. Ms. Carrolls contacted Carl on May 15th to follow up with him on some of the following things; orientation, manuals, the training schedule, drug tests, and everything else that goes into the process of hiring new employees. When Carl returned to the office after Memorial Day, he pulled out the files for his new trainees to finalize the paperwork needed for the new hires to start orientation on the 15th of June, which is coming up quick. When looking through the files, Carl became worried when he noticed some of the new trainees did not have applications completed, nor were their transcripts on file. He also found that the mandatory drug test has not yet been sent to the clinic for screening. After going through the files, he searched the orientation manuals, and......

Words: 1188 - Pages: 5

Premium Essay

Hospital Abc Case Study

...1.0 Recruitment & Retention Plan Recruitment refers to the process of attracting, screening and selecting qualified people for a position within an organization (Sheryl & Amy, 2012). According to the case study, the major issue is the difficulty in attracting new employees. To be more specific, Hospital ABC found that there are still vacancies in critical areas that have yet to be filled up. Even with extended block, the Hospital will have difficulty attracting good employees as there are many other private hospitals competing for the same pool of talent. These hospitals are not afraid to pay above average market rates to secure these employees. Organizations within the healthcare industry are competing for qualified applicants to safeguard future growth. As such, there is a need for organizations to analyze the existing market competition for talent and create the corresponding responses in terms of competitive reward packages. The recruitment policies of the competitors also affect the recruitment function of the organizations. To face the competition, many organizations have to change their recruitment policies according to the policies being followed by the other competitors. The recruitment policy of an organization states the objectives of recruitment and provides a structure for implementation of recruitment program. Of primary importance is to ensure the organization’s recruitment plan is reaching out to the right talent pool in filling open roles. At the same......

Words: 5489 - Pages: 22

Premium Essay

Abc Ltd Case Study

...Case Study: ABC Learning Background ABC Developmental Learning Centres was founded in 1988. ABC rapidly expanded, reaching 43 childcare centres by June 30, 2001. By November 2005, it had 697 Early Childhood Education centres throughout Australia and New Zealand. In March 2006, it forecast that would have 950 centres in Australia and New Zealand by June 30, 2006. It was a highly profitable company in the 2004/5 financial year, recording net profit after tax of $52.3 million from total revenues of $292.7 million. The six months ending 31 December 2005 showed no slowing in the financial momentum for the company with profit after tax reaching $38 million and revenues of $219.8 million. Trading in ABC Learning shares was suspended in August 2008 after the company failed to release its earnings for the 2007-08 financial year. Despite selling off assets, the company fell into receivership in November 2008 after increasing debt servicing obligations and its auditors were unable to sign off on its accounts. The federal government injected $22 million into the company to keep its childcare centers open until the end of 2008. The company was subsequently delisted. Creditors voted to wind up the company in June 2010. ‘Lessons to be learnt from ABC Learning's collapse’ Colin Kruger January 2, 2009 Dr Philip Ross, the head of the school of accounting at the University of Western Sydney, describes it as a "failure of regulatory and accounting processes" and says that despite...

Words: 543 - Pages: 3

Free Essay

Abc Inc. Study Case

...Hiring Process Case Study for ABC, Inc. Comm. 215 January 23, 2012 Hiring Process Case Study for ABC, Inc. INTRODUCTION This case study will identify and recommend solutions to a faulty process. The information provided brings to light the lack of employee experience and time management, resulting in a failure to accomplish the necessary tasks to fulfill the hiring process in a timely fashion. Because of Mr. Robins’ inexperience and poor time management, several other problems arose that needed to be handled immediately. BACKGROUND Carl Robins, a new recruiter for ABC, Inc. hired 15 new trainees in early April to work for Operations Supervisor Monica Carrolls. Mr. Robins could not accomplish the necessary procedures for the new hires to begin work, including drug screenings, completing applications, providing materials and scheduling a facility in which to hold the new hires’ training. Monica Carrolls did contact Mr. Robins May 15 in regard to his responsibility in the hiring process, without verifying if he fully understood his duties, Mr. Robins did not give any indication he was having trouble completing the tasks either. Mr. Robins failed to have a current orientation manual on hand himself and previous employees had failed to keep a current master copy. KEY PROBLEMS Mr. Robins needs to address several problems to resolve the issue in order to meet his goal of having the new hires working by July. The key problems needed to be overcome before......

Words: 1174 - Pages: 5